Sentinel by SCC

Welcome to our Government certified Cloud service, which helps mobilise and deliver projects 50% quicker and at significantly reduced cost.

Sentinel is the fully certified OFFICIAL/OFFICIAL SENSITIVE Cloud platform, from SCC. It was designed to government security standards and supports end-user public sector customers across the broad spectrum of UK government; Defence, Civil and Local Government, Health and Criminal Justice. All of the services within Sentinel are supported by appropriate governance, processes and qualified UK resident staff and resources.

It provides security assurance mitigating against cyber risks and vulnerabilities in an ever-changing and accelerating digital world.

Sentinel is the UK’s longest established multi tenanted cloud solution and was the first pan government accredited cloud service in 2014. For 40 years, SCC has been the trusted IT partner for the UK’s critical national infrastructure.

Highways England use Sentinel

Highways England, an Executive Agency of the Department for Transport,is responsible for the operation, maintenance and improvement ofmotorways and major A roads in England. Their road network totals around 4,300 miles, and these roads carry a third of all traffic by mileage and two thirds of all heavy goods traffic. Highways England needed Cloud Hosting services under their new Future ICT (FICT) Contract Programme, due to changes in their business model.

The FICT Programme introduced a ‘Service Tower’ model, with the Highways England moving away from a single large ‘generalist’ ICT service provider to a number of smaller, more specialist contracts for the first time. Within the Service Towers model was a FICT Hosting (HOS) project, awarded to SCC via the G-Cloud programme and aligned with the latest Government ICT strategy, following evaluation against the Most Economical Advantageous Tender principle, as described in the Digital Marketplace Buyers Guide.

SCC is delivering a secure platform for a range of current and future digital services provided by the Highways England, an Executive Agency of the Department for Transport, ensuring data security to OFFICIAL / OFFICIAL SENSITIVE (IL2 / IL3) standards. “One of our key capabilities is delivering end-to-end services that facilitate business change,” said SCC Chief Executive James Rigby.

“Having developed an innovative FICT Service Tower environment, Highways England needed a trusted partner who could provide a cost-effective solution. SCC is delighted to be the Cloud services supplier of choice for the FICT HOS project and we look forward to enabling the Highways England to continue driving forward its IT strategy.”

As the most established provider of Pan-Government accredited secure OFFICIAL / OFFICIAL SENSITIVE (IL2 / IL3) Cloud services in the UK, the agreement sees SCC migrate approximately 300 Highways England servers into its Sentinel by SCC Cloud environment and host the Agency’s back office infrastructure, supporting almost 4,000 users.

Case Studies

The Home Office chose an SME software provider (Blackthorn) to deliver a case management system.

Without their own secure hosting facility, Blackthorn turned to SCC’s pre-accredited OFFICIAL hosting environment to meet the Home Office’s security requirements. SCC’s ability to offer service management including the database layer and meet the challenging timescales was also a key element.

Sentinel by SCC provides infrastructure as a service, database as a service, email as a service and remote access services, supported by service desk to service desk. The environment is connected over the PSN network and provides a TWIF (Two-Way Digital Interface) with the Crown Prosecution Service.

A change in legislation, which saw aviation security compliance (AVSEC) move under its jurisdiction, required the CAA to operate at IL3 security levels within a short timeframe.

They were compelled to procure an external service provider through a recognised procurement route (G-Cloud). Sentinel by SCC was chosen for its ability to build the CAA tenancy and migrate existing users within the required timeframe.

This was achieved by providing pre-accredited PGA commoditised IL3 services and delivering a secure back office incorporating hosted office and email across dedicated, encrypted VPN as well as secure remote access for mobile workers

As part of a wider digital transformation programme, HM Passport Office chose Q-Nomy to provide a queue management system as part of the Online Appointment Booking (CHAMP) project.

This was originally to be hosted on-site, but tight timescales meant that a quicker route for delivering the solution was required. Sentinel by SCC was chosen to host the solution, providing pre-accredited OFFICIAL infrastructure as a service, remote access service and database as a service, with PSN connectivity.

SCC were also able to support Q-Nomy with the initial project by providing service desk to service desk support and assisting with the overall solution accreditation. SCC met the customer’s timescales and now provide a seamless service between us, the application provider (Q-Nomy) and HM Passport Office.

Bidding for a secure case management system for Business Innovation and Skills (BIS), Geoff Smith Associates required a managed PSN infrastructure on which to operate their software.

They also needed on-boarding services and information assurance support to deliver a seamless end-to-end solution for their customer.

They required a partner, not just a hosting provider, and Sentinel by SCC was able to fulfil this need, delivering managed infrastructure as a service up to, and including, Database as a Service (DBaaS) as well as remote access for support.

Oxfordshire County Council migrated their entire 800 server estate (that included 130 of Oxford City’s servers) into the SCC data centres during their outsourcing agreement.

In 2015 Oxford City Council came out to OJEU tender, looking for a new partner to host their infrastructure requirements. They owned none of the physical estate that they had been using, meaning that they required a complex data and service migration from their legacy equipment to a secure and scalable cloud service.

Through a competitive tendering process, Oxford City Council chose SCC and the Sentinel by SCC platform to deliver all aspects of their infrastructure requirement. Oxford City have signed a multi-million pound contract with SCC spanning 5 years with an option to extend for a further 5 years.

Why Sentinel?

 

Security

Security and protecting your data is at the heart of what we do. Our services are compliant with the Public Sector Network (PSN) and certified to OFFICIAL/ OFFICIAL SENSITIVE level. Sentinel by SCC also provides further security by adhering to the five technical controls recommended by the Governments Cyber Essentials Plus Scheme. Sentinel by SCC is certified to ISO 27001:2013, this framework enables us to manage and protect our client’s data and assets so they remain safe and secure.

 

Credibility

In 2012 Sentinel by SCC became the first Pan-Government certified secure cloud IT services provider, amongst others, our clients include the Ministry of Defence, Ministry of Justice, The Home Office, HM Passport office, NHS England and the Civil Aviation Authority. SCC is the largest independent IT services provider in Europe and we are proud to have been helping businesses survive and thrive in an ever changing digital world since 1975.

 

Sovereignty

Sentinel by SCC’s services are all managed and maintained within our award winning UK data centres with all of our Sentinel staff being UK based and SC cleared.

 

Faster Contract Mobilisation

Sentinel by SCC allows you to move to and utilise straight ‘out of the box’ UK Government certified Cloud services, circumventing resource and capital intensive pre ‘go-live’ activities our services can dramatically reduce your procurement and deployment times with up to 50% reduction in your contract mobilisation. Services can be contracted, ordered and set-up in hours or days rather than months.

 

Capability

As the longest established Pan-Government certified secure cloud IT Services provider, SCC has a wealth of experience. Our OFFICIAL OFFICIAL/SENSITIVE managed services include; Exchange as a service, Database as a service, managed desktop, secure file sharing and Collaboration, Infrastructure as a service, mobility and secure managed print. Our services are connected to official UK Government networks including, PSN, POISE, PNN, N3, RAS and Encrypted VPN.

 

Cost Effective Services Model

Our services are based on a forecastable operational expenditure model which allows you to flex your services both up and down. No heavy up front Capex simple ‘pay as your grow/shrink’ charges, pay only for what you use.

 

Service and Support

Sentinel by SCC’s services are underpinned by Strict Service level agreements and are managed 24x7x365. Your services will be supported by a dedicated Service Manager who will also be your single point of contact.

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