BaaS & Managed BackupProtect the data your business depends on
Ensure critical business data is protected, recoverable and compliant without the operational burden of managing backup infrastructure internally.
Why it matters
Modern organisations rely heavily on SaaS platforms, collaboration tools and cloud applications. Many assume cloud providers automatically protect their data. In reality, most platforms protect service availability, not the long-term recoverability of customer data. This creates hidden risk. Files may be deleted accidentally. Malicious insiders or ransomware can corrupt data. Retention policies may expire before issues are discovered. Without a dedicated backup strategy, recovery becomes uncertain when you need it most.
Managed backup closes these gaps by ensuring data can always be restored when needed. It shifts responsibility from in-house teams managing infrastructure to managed service providers who operate and test backup systems continuously. The result is better protection with lower operational overhead.
How it works
Step 1
Assess backup requirements
Identify which systems hold business-critical data and define recovery objectives for each. Determine compliance requirements and long-term retention periods based on business and regulatory needs.
Step 2
Deploy automated protection
Configure automated backups aligned to recovery objectives. Minimal manual configuration reduces overhead and ensures consistent protection across all critical platforms and applications.
Step 3
Secure backup storage
Protect data using encrypted, immutable storage in UK locations. Immutable protection prevents ransomware attacks from reaching or corrupting backup copies, even if production systems are compromised.
Step 4
Enable rapid recovery
Provide self-service restore capabilities for routine recoveries and managed services for complex scenarios. Pre-test recovery procedures to confirm they work reliably before incidents force you to use them.
Step 5
Monitor and optimise
Maintain continuous monitoring of backup jobs and alert on failures. Review storage consumption and adjust retention policies as data volumes change. Update backup scope when new systems are deployed.
Partners
SCC works with leading backup vendors and managed service providers to deliver solutions that fit your architecture, scale with your needs and integrate into existing environments.
Veeam is a recognised market leader in data protection and ransomware recovery, combining backup, recovery and data management capabilities to protect organisations against data loss, ransomware attacks and operational disruption. Veeam’s immutable backup approach creates protected copies that…
Commvault is the gold standard in cyber resilience, unifying data protection, security, intelligence and recovery on one cloud-native, AI-enabled platform. Over 25,000 enterprise customers rely on Commvault to defend against ransomware and recover full business operations in minutes. The platform…
Hewlett Packard Enterprise delivers edge-to-cloud solutions spanning enterprise-grade compute, hybrid cloud through GreenLake, AI-ready infrastructure with NVIDIA integration and intelligent networking combining Aruba and Juniper. HPE’s architecture enables organisations to modernise IT…
SCC is IBM’s largest UK partner and a two-time winner of UK Technology Partner of the Year. Supporting 175+ IBM customers across industries, SCC delivers integrated expertise across enterprise AI, cloud, automation and infrastructure. The IBM portfolio through SCC includes watsonx for enterprise…
Dell Technologies provides scalable compute, storage and data protection platforms for modern hybrid environments, supporting virtualisation, analytics and AI workloads across data centre and cloud infrastructure. SCC has achieved Titanium Black partner status with Dell Technologies, the highest…
Start protecting your critical data
Speak with our cloud resilience specialists to assess your backup requirements and design a protection strategy aligned to your business priorities.
FAQs
Does Microsoft 365 automatically back up my data?
No. Microsoft provides platform availability, but organisations remain responsible for protecting their own data within the service. While Microsoft maintains service availability and protects infrastructure, it does not retain customer data beyond its standard deletion windows. If a user permanently deletes a file or mailbox retention policies expire, Microsoft does not recover that data on your behalf. Managed backup fills this gap by maintaining separate, long-term copies you control.
What types of data can be backed up?
Managed backup can protect SaaS platforms including Microsoft 365 applications such as Exchange mailboxes, SharePoint sites, Teams data and OneDrive. Coverage also extends to other cloud platforms and on-premises applications depending on your architecture. The key is identifying which systems hold business-critical data and which recovery objectives apply to each.
How quickly can data be restored?
Data can be restored through self-service recovery interfaces or managed restore services depending on the situation. Self-service recovery typically enables rapid restoration of individual files or mailboxes within hours. For larger or more complex recoveries, managed restore services provide expert support to ensure recovery happens correctly and completely. Recovery speed depends on the size of the dataset and the scope of the restore operation.
How does backup protect against ransomware?
Immutable backup copies—those that cannot be modified or deleted, even by administrators—allow organisations to recover clean data even if production systems are compromised. When ransomware encrypts production data, you can restore from a backup copy taken before infection. Immutable storage prevents attackers from reaching or destroying the backup itself, making it a critical part of ransomware resilience planning.
Is backup only needed for compliance?
No. While compliance and legal requirements drive much backup planning, backup also protects against accidental deletion, insider threats and operational errors. A user might permanently delete critical files. A disgruntled employee might corrupt data. A failed migration might remove data unexpectedly. Backup ensures recovery is possible regardless of the cause.
What does managed backup cost?
Costs depend on the volume of data protected, the platforms involved and your retention requirements. Pricing typically scales with data volume—larger datasets cost more to protect. Some providers charge per-user for SaaS protection (for example, per mailbox in Exchange or per Teams user) or per-terabyte for general data volumes. Storage location, retention period and recovery speed also affect costs. SCC can model costs specific to your environment.
What happens if backup fails or data is corrupted?
Managed backup services include monitoring and alerting to detect backup failures before they affect recovery capability. If a backup fails, alerts notify your team and SCC’s support immediately. If data is corrupted in backup (a rare event), point-in-time recovery to an earlier backup copy ensures you still have a clean restore point. Fully managed services include 24/7 operational oversight to catch and resolve issues before you need to recover.