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Case Studies

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Marubeni-Komatsu

Case Study

The situation

Marubeni-Komatsu is the sole distributor of Komatsu construction equipment in the UK, a role the company has held since 1972. Based in Redditch, the organisation recently undertook a broader office refurbishment. The leadership team recognised that the existing…

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Vico Homes

Case Study

The situation

Vico Homes, formerly Wakefield District Housing, manages more than 32,000 homes across the north of England. The organisation serves some of the most vulnerable people in communities: families in housing need, older people, people with disabilities. The work of…

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Senior Aerospace Weston

Case Study

The situation

Senior Aerospace Weston, a division of Senior plc, manufactures airfoils and air structures for single-aisle aircraft. The facility in Lancashire employs engineers, technicians and support staff. They design components, test them, troubleshoot issues, and iterate…

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How TIP Group Took Control of the Cloud with SCC

Case Study

The challenge

On the surface, TIP’s cloud setup was in good shape. They’d done the hard part – migrating to Microsoft Azure. But behind the scenes, it was clear the cloud environment wasn’t delivering as much value as it could. The migration had been a lift-and-shift exercise…

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London Fire Brigade

Case Study

The situation

London Fire Brigade is the busiest fire and rescue service in the UK, responding to over 250,000 calls annually whilst serving a population of 9 million Londoners. The operations centre is the nerve centre where incoming emergency calls are received and incidents are…

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City of Glasgow College and SCC

Case Study

The situation

City of Glasgow College serves Scotland’s largest technological and professional skills sector. Two campuses host 32,500 students from 135 countries. The college’s IT desk system had evolved piecemeal. It was a manual operation supported by post-it notes,…

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Durham University

Case Study

The situation

Durham is a top-ranked institution with nearly 21,000 students and 4,000 staff across multiple campuses. The university recently undertook an ambitious expansion, developing a new Business School building designed to reflect the institution’s standing as the…

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University Hospitals Coventry and Warwickshire NHS Trust

Case Study

The situation

UHCW NHS Trust operates two hospitals serving over a million people across Coventry and Rugby, managing more than 800,000 episodes of care annually. With 10,000 employees spread across these sites, the organisation faced a mounting challenge: routine HR queries from…

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Mishcon de Reya LLP

Case Study

The situation

Mishcon de Reya, a major law firm, recognised that visibility into their critical infrastructure was inadequate. Threats could move through their networks without detection. Incident notifications, when they arrived, often came too late or lacked the detail…

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Secure Trust Bank

Case Study

The situation

Secure Trust Bank was founded in 1952 and operates as the UK’s specialist lender to consumers and small businesses. The bank articulated a clear vision: to become the most trusted specialist lender in the country. Achieving that required more than better…

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Adecco

Case Study

It is important that we work in a real partnership and not just as suppliers. And I can say that SCC has been acting as a real partner.

Geert Halsberghe, Vice President of IT UK and Ireland at Adecco Overview

The Adecco Group is a leading HR company active…

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Browne Jacobson

Case Study

The situation

Browne Jacobson, a full-service law firm, faced a question that was becoming urgent across the profession: how should lawyers engage with generative AI? The technology was moving fast, but most lawyers didn’t have hands-on experience with it. They couldn’t…

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Wilson James

Case Study

Overview

Our collaboration with Wilson James began with a funded pathfinder aimed at unlocking the full value of their Microsoft investment. Together, we crafted a Microsoft-first strategy to consolidate their security solutions and streamline their…

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NHS Fife

Case Study

The situation

A GP practice isn’t a monolithic building with a front door and a back door. It’s a coordination point. Doctors and nurses move between treatment rooms, between practices across the health board area, between clinical roles and administrative space. They…

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SCC and RingCentral

Case Study

The situation

SCC’s own service desk was reaching the limits of its toolset. The company was growing globally. Service desk agents were distributed across multiple offices and, increasingly, working from home. The existing systems integrated poorly with each other. An…

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Borough of Broxbourne Council

Case Study

The situation

Broxbourne Council recognised that its IT infrastructure and support services were limiting what the organisation could achieve for constituents. Systems were ageing. Support was reactive rather than enabling. Staff couldn’t work flexibly or collaborate…

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