End-of-Life / End-of-Support Management

The management of software throughout the lifecycle is now critical, especially with the significant rise of cyber security breaches.  When products go end-of-life and more prominently end-of-support, the security patching is vastly reduced, sometimes completely reduced and therefore puts you at risk.

This regular monthly article will advise you on the highlights and offer links to help you investigate the best remediation to this and to be aware of any licensing changes if upgraded.

Microsoft

• Cloud Services Office 365 ProPlus will be stopping support for Office 2013 this month (February 2017) which will include prohibiting any downloads of Office 2013 in favour of Office 2016
• Support also ends for a number of non-cloud applications released under v 2007 in 2017 – Office, Project, Visio, Exchange, SharePoint
• Full details of all lifecycle dates are referenced here: https://support.microsoft.com/en-gb/lifecycle/selectindex

IBM

• End of April 2017 sees a number of products that will be end of support:
  • AIX v 6
  • Cognos v 10
  • Endpoint Manager v 9
  • GPFS v 3
  • Tivoli TAD4D, ITCAM v 7
  • TSM v 6
• Full details of all lifecycle dates are referenced here: https://www-01.ibm.com/software/passportadvantage/endofsupport_ov.html

Oracle

• Oracle SQL Developer v 3.1 ends premier support in Feb 2017, v 3.2 ends in Aug 2017
• Full details of all lifecycle dates are referenced here: https://www.oracle.com/us/support/library/lifetime-support-technology-069183.pdf

Adobe

• Acrobat XI Reader / Pro / Std ceases core support 15^th October 2017
• LifeCycle ES3 ceases core support at the end of March 2017
• Full details of all lifecycle dates are referenced here: https://www.adobe.com/support/products/enterprise/eol/eol_matrix.html

Citrix

• XenServer will have maintenance support ceased at the end of September 2017
• All prior versions of XenMobile (current version being 10.x) has all had maintenance support ceased with the final XenMobile Apps for Win 8.1/10 ceasing at the end of March 2017
• Certain models of NetScaler (10.x) are end of maintenance support on 21^st April 2017 with other specific models (E.g. MPX 9700) at the end of 2017
• Full details of all lifecycle dates are referenced here: https://www.citrix.co.uk/support/product-lifecycle/product-matrix.html

VMware

• Fusion v 8 ends general support on 25^th August 2017
• Workstation Pro / Player v 12.x ends general support on 9^th September 2017
• Integrated Open Stack v 1, 2 ends general support on 10^th September 2017
• vCloud Director v 5.5 ends general support on 19^th September 2017
• vRealize Automation v 6.2 ends general support on 15^th December 2017
• Full details of all lifecycle dates are referenced here: https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/product-lifecycle-matrix.pdf

Symantec

• PGP WDE Workgroup v 10.x end of support life date is 15^th January 2017
• Full details of all lifecycle dates are referenced here: https://support.symantec.com/en_US/product-a-z.html

Veritas

• BackupExec v 2010 end of support life date is 1^st February 2017 and v 2014 is 5^th May 2017
• Enterprise Vault v 9 end of support life date is 1^st February 2017
• Numerous NetBackup Appliances end of support life date is 1^st February 2017
• NetBackup v 7.0 – 7.6 end of support life date is 1^st February 2017

Full details of all lifecycle dates are referenced here: https://sort.veritas.com/eosl

For further information contact the SCC Software Team: [email protected]