SCC and RingCentral: Smarter Customer Conversations with RingCX

When customers feel cared for, businesses enjoy a ton of benefits: from positive reviews to a boost in revenue. However, traditional customer service solutions are often complex to put into place, not to mention expensive.

SCC knows that companies with limited resources need a modern solution – one that enables great customer conversations at a price they can predict. That’s why we’ve teamed up with RingCentral to offer their latest RingCX contact centre solution, which uses RingSense™ AI technology to personalise every customer-agent experience.

Turn Agents Into Super Agents

Create more knowledgeable reps using automated intelligence.

Coach Teams, Improve Customer Interactions

Want to figure out how your agents can improve for next time? Use RingSense™AI to evaluate every call.

Invest In The Most Efficient CX Operations

Customer demands are constantly shifting. Stay ahead of the curve with a reasonably priced, AI-driven solution.

Bring RingCX To Life

More of a visual learner? Catch our on-demand webinar all about the RingCentral RingCX platform, and learn all about its powerful insights for yourself. Or get a better picture of RingCX and its features right here.

SCC, Your UK RingCentral Partner

When two top-notch organisations come together, their success skyrockets. Such is the case with SCC and RingCentral, who partnered at the beginning of 2021. With decades of expertise in IT and communication, a collaboration between SCC and RingCentral makes perfect sense.

Here at SCC, we can help you implement a custom RingCX solution for your business. Contact us today, and let’s see what we can do for your customer experience strategy.

Click here to learn more about the SCC and RingCentral partnership.

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