IBM AutomationEnterprise workflow automation without the complexity
IBM Automation delivers enterprise-grade automation across RPA, process mining and AI-assisted workflows in a single platform. Built for organisations managing 100+ running processes, with governance and security controls designed for regulated sectors. Deploy complex automations in weeks rather than months.
- Supports 200+ enterprise application connectors out of the box
- Reduces process cycle time by 40-60% on average
- SOC 2 Type II certified; HIPAA and FCA compliant
- Active in 15+ UK financial services and public sector deployments
IBM Robotic Process Automation
IBM RPA automates repetitive, rules-based tasks across legacy and modern applications without requiring code changes. The platform records human workflows and generates bots that execute those same steps at scale, 24/7. Typical use cases include invoice processing, account onboarding and claims adjudication. Deploy, maintain and scale RPA without specialist developer resources.
IBM Process Mining
IProcess Mining surfaces the actual workflow your organisation is running – not the documented process. The platform ingests event logs from enterprise systems, visualises process flows, and identifies bottlenecks, rework loops and compliance deviations. Finance and operations teams use this data to redesign processes before deploying automation, reducing implementation risk.
IBM Intelligent Document Processing
This module combines optical character recognition, natural language processing and machine learning to extract structured data from unstructured documents. It handles invoice headers, PDF forms, handwritten notes and scanned contracts. Typically reduces document processing time by 70% and eliminates manual data re-entry across accounts payable, contract management and customer onboarding workflows.
IBM Automation Platform with AI
The orchestration layer connects RPA, process mining and document processing into unified workflows. It includes AI capabilities for decision automation – enabling the platform to evaluate customer data, assess risk or determine policy eligibility without human intervention. Business teams define workflows through a low-code interface, reducing implementation time and ongoing maintenance burden.
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Enterprise automation works differently across finance, operations and customer service teams. Our approach starts with process discovery to identify which processes will deliver measurable return within your first 90 days. We help you avoid the common trap of automating poorly-designed processes, and we ensure governance and audit controls are in place from day one.
