InsightsSCC Knowledge Hub

Do you remember when you took the 7.03 train into work every week day, or waved goodbye to a loved one as you stepped into your car to head off to an office? Over the past three years the way we work has immeasurably changed, and whilst individuals have found ways to adapt there are still many…

Initially a short-term measure to deal with pandemic-related restrictions, hybrid working is now established as a permanent fixture in the business world. Gartner research has found that 96% of HR leaders will be adopting hybrid working within their organisations or have done so already. As a…

For businesses of all types, customer service has become more important than ever before. Part of this is because customer expectations of excellent, personalised service are rising. But at the same time, increased competition and online retail make it easy for customers to switch to a competitor…

Getting the best from tech in the hybrid era of work. Embracing flexibility and different work styles is critical to the success of any business in today’s competitive market. Regardless of an organisation’s size, industry, location, or distribution, its people must be able to connect and…

If we told you there was game-changing ROI hiding within your business, the meeting room might not be the first place you’d look. However, whether you’ve rolled out collaboration solutions through necessity, as a proof of concept, to facilitate hybrid work or to better engage with…