The realities facing energy organisations

Energy and utilities providers must navigate complex operational challenges while maintaining critical infrastructure security and meeting ambitious climate commitments. Rising cyber threats, particularly against the UK’s energy sector which accounts for 24% of all UK cyber incidents, demand robust security-by-design approaches alongside digital transformation initiatives.

Technology solutions that enable sector transformation

SCC supports energy and utilities organisations through comprehensive digital transformation programmes that address operational efficiency, regulatory compliance and customer experience improvements. With over 50 years of experience serving the UK energy sector, we provide end-to-end solutions spanning cloud services, cyber security, digital workplace and value-added reseller services.

Customer Success: United Utilities has maintained an 18-year partnership with SCC, leveraging our services across 3,000 laptops, 2,000 desktops and over 600 rugged devices for field engineers, ensuring seamless operations across all locations.

Key challenges and SCC solutions in energy and utilities

Net zero compliance

Meeting UK government targets for 78% emissions reduction by 2035 while maintaining operational efficiency and service delivery.

SCC solution: Cloud services and data analytics

Leverage cloud-based data analytics and AI to optimise energy consumption, reduce emissions and automate smart grid management for improved efficiency.

  • Cloud platforms enable real-time monitoring and optimisation of energy distribution
  • Data analytics identify patterns for reducing transmission losses and energy waste
  • Automated systems contribute to lower greenhouse gas emissions across operations

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Cyber resilience strategy

Protecting critical national infrastructure against sophisticated cyber attacks, with the energy sector facing heightened targeting from state-backed threats.

SCC solution: CREST accredited cyber services

Deploy comprehensive Managed Extended Detection and Response (MXDR) services through our UK-based Security Operations Centre (SOC) with 24/7/365 monitoring.

  • CREST accredited SOC provides industry-recognised security standards and practices
  • Microsoft verified MXDR solution integrates advanced threat detection across hybrid environments
  • Retained incident response service ensures rapid mobilisation of experienced response teams

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Legacy infrastructure modernisation

Upgrading outdated systems dating back decades while maintaining operational continuity and security compliance.

SCC solution: Azure Arc and hybrid cloud management

Implement unified control planes across on-premises, cloud and edge environments through Microsoft Azure Arc for enhanced visibility and governance.

  • Single-pane-of-glass management consolidates diverse IT assets into unified control
  • Microsoft Defender for Cloud provides robust security across hybrid environments
  • Simplified operating models reduce complexity and improve operational efficiency

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Digital workplace productivity

Enabling distributed workforce collaboration across power plants, field operations and customer service centres while maintaining security.

SCC solution: Microsoft 365 and Teams solutions

Deploy secure productivity and collaboration platforms optimised for energy sector operational requirements and regulatory compliance.

  • Teams and SharePoint enable rapid crisis response coordination during incidents
  • Secure document access and version control reduce errors and project delays
  • Mobile device management supports field engineers with critical device connectivity

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Vulnerable customer support

Identifying and assisting customers in vulnerable circumstances during energy crises through data-driven insights and targeted interventions.

SCC solution: Data and AI analytics

Develop vulnerability identification models using cloud-based data pipelines to create unified customer views and geographical mapping capabilities.

  • Machine learning models identify vulnerability patterns across customer base
  • Cloud-based analytics enable targeted support programme development
  • Data visualisation provides actionable insights for community assistance programmes

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IT asset management

Managing complex technology estates across multiple locations while ensuring compliance, security and cost optimisation.

SCC solution: Comprehensive lifecycle services

Provide end-to-end IT asset management including procurement, deployment, maintenance and secure recycling through our £25million Recyclea facility.

  • Single platform visibility across all hardware and software assets with renewal tracking
  • Break-fix warranty services ensure next-day device replacement for critical operations
  • Zero-waste-to-landfill recycling aligned with ESG sustainability targets

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Insights and resources

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Why choose SCC? Your strategic partner in energy transformation

SCC combines deep sector expertise with comprehensive technology capabilities, serving energy and utilities organisations for over five decades. Our integrated approach addresses the interconnected challenges of decarbonisation, digitalisation and customer value delivery through proven methodologies and strategic partnerships. As Europe’s largest independent technology company, we provide the scale, expertise and long-term commitment required for critical infrastructure transformation.

Sector specialisation

Our dedicated energy and utilities practice delivers tailored solutions based on real-world understanding of operational challenges, regulatory requirements and industry transformation pressures facing power and water sector organisations.

Proven track record

Long-standing partnerships with major utilities demonstrate our ability to support mission-critical operations, with case studies spanning infrastructure modernisation, cyber security implementation and digital workplace transformation across the sector.

End-to-end capability

Comprehensive service portfolio spanning digital workplace, cloud services, cyber security and value-added reselling enables single-partner delivery of complex transformation programmes without vendor fragmentation risks.

Frameworks and accreditations

CREST SOC accreditation

Internationally recognised security operations centre standards for cyber threat detection, response and management practices.

Microsoft Intelligent Security Association (MISA)

Top 1% global status for managed extended detection and response services with dedicated Microsoft funding access.

Public Sector Frameworks

SCC can offer choice and reassurance around your procurement compliance. We hold a position on over 30 frameworks for the Public Sector, including having top revenue spots for many of these.
For more information Frameworks – SCC UK

ISO 27001, 9001, 14001

Quality management and information security standards certification covering all SCC operations and service delivery.

Cyber essentials plus

Highest-level certification within the UK government cyber security scheme for robust threat protection measures.

PSN connectivity

Public Services Network certification enabling secure connectivity to government and critical infrastructure networks.

What our energy and utilities customers say

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“We have had a long-standing relationship with SCC and they have become our trusted partner for the provision and management of our end-user devices, including those critical devices that are used by our field engineers. The entire lifecycle process is seamless from the placement of order to delivery to the end-users by onsite SCC staff. Their friendly approach and continued ‘can do’ attitude aligns with our ethos and values.”

Sarah Yates,
Customer Services Manager,
United Utilities PLC

Frequently Asked Questions (FAQs)

How does SCC support energy companies in meeting UK net zero strategy requirements?

SCC provides cloud-based data analytics, automation technologies and smart grid management solutions that enable energy consumption optimisation, emissions reduction and renewable energy integration to support the 2050 net zero target.

What cyber security measures does SCC provide for critical energy infrastructure?

Our CREST accredited Security Operations Centre delivers 24/7/365 managed extended detection and response services, specifically designed for critical national infrastructure protection with Microsoft verified security solutions and retained incident response capabilities.

Can SCC help modernise legacy energy systems while maintaining operational continuity?

Yes, our Azure Arc solutions provide unified management across hybrid environments, enabling gradual modernisation of legacy systems with enhanced security and governance without disrupting critical energy operations.

How does SCC support vulnerable customer identification in energy sector?

We implement cloud-based data analytics and machine learning models that analyse customer data to identify vulnerability patterns, enabling targeted support programmes and geographical mapping for community assistance initiatives.

What makes SCC different from other technology providers in the energy sector?

Our combination of 50+ years energy sector experience, comprehensive end-to-end capabilities, proven partnerships with major utilities and strategic Microsoft relationship positions us uniquely to deliver complex transformation programmes for critical infrastructure.

Transform your energy operations with SCC’s proven sector expertise and comprehensive technology solutions. Contact our energy specialists today.

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The SCC Advantage

SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.

Unlock the power of AI

Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.

Flexible payment solutions

SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.

SCC Consultancy

SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.

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