« SCC is critical to BA’s success, and the relationship has evolved successfully over the last 15 years. We’ve grown together – SCC is understanding of what BA is trying to achieve, and shares our goals. »
Adrian Steel, Head of IT Operations at IAG,
British Airways’ parent company
Having originally signed a three-year break/fix & IMAC deal in February 1999, the latest renewal is the fourth consecutive and was renegotiated without going to competitive tender.
The relationship between BA and SCC is one based on consistency, quality and trust, achieved through a common understanding of the BA business culture and successful collaboration.
He added, “SCC’s performance is at the heart of our business. And there’s always a profound effect with a partner like SCC.”