Reap the benefits of fully converged communications and collaboration

  • Have you now moved all the simple services to Teams but, need to bring in the more complex communication and collaboration scenarios such as, contact centre, frontline workers, legacy ISDN technology, or common area phones ?
  • With 2-4 days a week in the office becoming embedded, do your Microsoft Teams Rooms, need to work harder to provide a consistent experience from wherever an employee is located ?
  • Is your organisation using the features of Teams fully to achieve optimum return on investment, or are there still adoption challenges ?
  • Could you pay less for Teams or make it work harder to improve productivity ?
  • Does your operational IT team have the tools, visibility and skill set to easily manage Teams end to end so can you identify where the issues lie and how resolve for calling, rooms, meetings.
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SCC can meet your organisation at any stage in your Microsoft Teams journey

Our converged communications managed support offering, is fully flexible and we can take on your Teams estate at any stage, any modality, and take over from – or work – with your existing vendors to provide consistent support and innovation, ensuring ongoing enhancement and alignment with evolving needs.

Ms Adop

How it Works

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The case for unified managed support of Microsoft Teams

Unified Communication
Ecosystem: Consolidates Teams Phone, Contact Centre and Meetings & Spaces for seamless user experience.

Comprehensive Support: Single point of contact for all converged communications support, resolving issues with in-house expertise and tools

Enhanced Customer
Experience: Improved
reliability, faster response
times, and improved
experience.

AI Enhancements: Expert
advisor on Teams Premium
& Teams Copilot focused on
unified Communication and
collaboration.

Cost Efficiency and ROI:
Reduced operational costs,
increased productivity, and
optimized communication
workflows.

Agility & Futureproofing: Roadmapped and scalable solutions
Microsoft Teams leading
the way in UCC technology
advancements

SCC delivers the Smart Workplace with Microsoft Teams

  • Our breadth of capabilities means we can manage every part of the Microsoft 365 ecosystem, providing as much or as little assistance as you need.
  • Capability to manage every part of the Microsoft 365 ecosystem, providing as much or as little assistance as you need
  • Engineer led support – resolving 90% of support tickets without vendor support.
  • Low code development practise, skilled in enhancing the performance of Teams through apps, automation, integrations, analytics and AI
  • Flexible financing for major infrastructure or device purchasing
  • With SCC Recyclea, we help businesses reduce their carbon footprint, embedding sustainability into the communication lifecycle