A practical discussion on security observability, cost control and customer-led technology conversations.
Security, cost and innovation are at the top of every IT agenda. But how can organisations fix problems they don’t know they have? And how do technology partners find the challenges that really matter, instead of leading with products?
In this episode of SCC Simplify, Craig Kilborn, Head of the CTO Office at SCC, is joined by Richard Bennett, EMEA Field CTO at HashiCorp (an IBM company). They discuss why the best technology conversations start with listening. In one example, a customer expected to find around 250 exposed secrets in their environment, and the scan found more than 168,000. They also cover Lego Serious Play, a workshop method that gives everyone in the room a voice.
The discussion looks past firewalls and product lists at what organisations face in practice: security incidents happening at machine speed in the age of agentic AI, rising multi-cloud costs, and development environments left running long after anyone needs them.
What you’ll learn
- Why observability matters as much as defences. As agentic AI speeds up threats, organisations need a real-time view of their data at rest, in transit and in use.
- How HashiCorp Vault and Radar help organisations “know what they don’t know” by finding exposed secrets across on-premises and multi-cloud environments.
- Why many organisations are rethinking multi-cloud. Critical services are moving back on-premises or to a separate cloud as costs climb. The episode also covers why not every environment needs to be a Ferrari, and how Turbonomic and Apptio help remove what you no longer need.
- How Lego Serious Play changes customer engagement. Instead of 20% of the room doing 80% of the talking, everyone contributes, and the challenges that really matter come out first.
Whether you’re a CIO, CISO, CTO or business leader, this episode offers practical insight into reducing risk, controlling cost and working with technology partners who understand your challenges in your terms.
Ready to find out what you don’t know?
Speak to SCC about how we work with partners like IBM to understand your challenges, then apply the right technology to solve them.
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