Workplace Management
Modern workplaces are distributed. Employees work from home, the office, and locations across multiple sites. Without proper management systems, you lose visibility into how your estate is being used and can’t make data-driven decisions about real estate and space allocation.
SCC delivers workplace management solutions: digital signage, location services, content management, device management, and analytics to optimise your physical and digital workplace.
Why this matters
Most organisations operate physical workplaces without understanding how those spaces are being used. A conference room is booked but nobody shows up. A collaboration space sits empty whilst people book individual offices. Management doesn’t know where their teams are working or how the estate is actually utilised. Real estate costs remain high because right-sizing decisions are made without data.
Then there’s the communication problem. You want to reach your workforce with critical updates, office closures, safety information, policy changes. Some people are in the office, others work from home, others are in transit. Your email system reaches everyone eventually, but people miss important information. Digital signage lets you reach people where they are, in the office with visible displays, on mobile devices through apps, through locations-based notification.
And there’s fragmentation. You manage device locations without understanding how people are moving through the office. You manage space without understanding demand. You manage digital communications without knowing where people are. Digital workplace management solutions integrate these systems so you have visibility across physical and digital dimensions.
This is more important in distributed work environments. When everyone was in the office, you could see what was happening just by walking around. Now you need systems that give you visibility so you can understand utilisation, allocate resources effectively, and support your teams with the right spaces and tools.
How it works
Step 1
Workplace assessment and current state analysis
We start by understanding your physical workplace and current capabilities. We visit your main office locations. We understand space allocation, how many offices, meeting rooms, collaboration areas. We understand technology landscape, what signage and location systems currently exist. We interview teams about workplace needs and pain points. We assess your estate size and distributed footprint.
Step 2
Digital signage and communication strategy
Based on the assessment, we design a digital signage strategy. Where should signage be deployed? What messages do you want to communicate? What’s the content management process? We specify equipment and infrastructure. We design the content management system and dashboard so you can easily update messages. We create templates so communication is consistent.
Step 3
Location services and space analytics implementation
We design your location services environment. We deploy Cisco Spaces if appropriate for your environment. We establish baselines for space utilisation, which areas are used, when, and by how many people. We establish analytics dashboards so you can see workplace patterns. We identify quick wins—spaces that could be repurposed, utilisation patterns that influence resource allocation.
Step 4
Integration and adoption
We integrate digital signage, location services, and device management into a cohesive workplace management system. We integrate with your calendar and meeting room booking systems. We train your team on the management platform. We run adoption campaigns so employees understand how to use location services and wayfinding. We establish governance so content management is consistent and reliable.
Step 5
Continuous optimisation and analytics
Once live, we continuously monitor and optimise. We review utilisation analytics monthly and identify improvement opportunities. We help you right-size your estate based on actual usage patterns. We identify areas where space redesign could improve collaboration. We help you plan refresh cycles for aging signage or sensors. We use data to support strategic real estate decisions.
Partners
Cisco Spaces deployment specialist, Digital Signage as a Service provider, workplace analytics expert, real estate optimisation consulting.
Accreditations and recognition
Cisco Spaces deployment specialist, Digital Signage as a Service provider, workplace analytics expert, real estate optimisation consulting.
Cisco Spaces deployment specialist, Digital Signage as a Service provider, workplace analytics expert, real estate optimisation consulting.
Next steps
Most organisations pay for office space without understanding how it’s being used. Workplace management systems change this by providing visibility into utilisation patterns and supporting better space decisions. If your organisation is paying for real estate without clear understanding of how space is used, or if you’re managing distributed hybrid workplaces and struggling with visibility, workplace management systems are worth exploring.
Let’s understand how your space is actually being used, then build a strategy for optimisation.
FAQs
How much does digital signage cost to implement?
Digital signage cost depends on scope, how many locations, how many displays, how much customisation. A simple single-location deployment might be £15,000 to £25,000. A multi-location deployment with custom integration might be £50,000 to £100,000 or more. With DaaS model, you pay monthly per location rather than capital cost upfront. We scope costs based on your specific requirements.
Can we start with digital signage and add location services later?
Yes, digital signage and location services can be deployed independently. Many organisations start with signage to improve emergency communication and wayfinding. They add Cisco Spaces analytics once they see value in understanding utilisation. This phased approach spreads cost and lets you learn from each phase before expanding.
What does Cisco Spaces actually measure?
Cisco Spaces measures device density in specific areas, how many people are in the office on a given day, which areas are busy, movement patterns throughout the day. It doesn’t identify individuals; it provides heat maps of activity. You see which conference rooms are being used, when, and for how long. You see which collaboration areas are busy and which are empty. This aggregate data drives space planning without compromising privacy.
Is location tracking a privacy concern?
Cisco Spaces uses wireless presence rather than personal device tracking. It detects that devices are in an area but doesn’t track individuals. Privacy controls are strict, aggregated data only, no individual tracking, clear privacy policies. For many organisations, the productivity and space optimisation benefit outweighs privacy concerns when implemented thoughtfully. We help you establish appropriate governance and communication about how data is used.
Can we integrate digital signage with our existing systems?
Yes. Digital signage can integrate with your calendar systems so meeting room signs show current bookings, with email systems to push messages to signage when critical events occur, with visitor management systems to greet visitors. Integration depends on your existing systems and what you’re trying to accomplish. We help you identify valuable integrations and scope them appropriately.
How do we decide whether to invest in workplace management?
The financial case depends on your real estate costs and whether you suspect misalignment between allocated space and actual usage. If real estate is a significant cost and you’re unsure whether you’re right-sized, workplace analytics could drive significant savings. If you’re managing hybrid work and want visibility into office utilisation, workplace management provides that visibility. If you’re struggling with communication across distributed sites, digital signage solves that problem. We can assess whether investments in workplace management make sense for your organisation.
What about smaller organisations with just one location?
Workplace management provides value at any size. Even small organisations benefit from digital signage for internal communication and wayfinding. Larger single-location organisations benefit from space analytics to understand utilisation and collaboration patterns. The investment scales with your needs, you don’t need enterprise deployment complexity if you don’t have it.
How do we measure success in workplace management?
Success depends on your goals. If you’re focused on real estate cost reduction, you measure cost savings from right-sizing. If you’re focused on collaboration, you measure adoption of collaborative spaces. If you’re focused on communication, you measure reach of critical information and employee awareness. We help you establish baseline metrics before deployment and track progress so you know whether investments are delivering value.