SCC & IBM
A Valued Partnership
SCC is Europe’s largest independent and multi award winning IT services business. We serve UK commercial and public sector organisations including central government.
We enable people to do business by planning, supplying, integrating and managing their IT. We make IT work through partnership, knowledge and passion: trusted to run IT infrastructure services for leading business across Europe for 40 years.
SCC serves thousands of businesses in more than 50 countries, operating out of 75 locations in the UK, France and Spain. We are supported by global delivery centres in Romania and Vietnam. We provide solutions that increase profitability, business performance, business agility and reduce cost.
IBM awards Platinum status to Partner organisations (and associated individuals) who demonstrate the highest, most consistent capability and commitment within a number of business solution areas. Platinum status and IBM competencies can reward this expertise and commitment with core benefits including training, access to IBM technical resources, channel incentives and marketing funds.
SCC IBM Professional Services
SCC’s Enterprise architects and consultants are a highly skilled team who are recognised as subject matter experts in their field. They provide quality business, project and technical consultancy ensuring project methodology and Quality Standards are adhered to, managing customer expectations ensuring solution design and implementation are based on technical best practice.
SCC Enterprise Architects assist customers in developing business strategies and detailed requirements supporting the implementation of new technologies particularly in the enterprise high availability area for servers and storage.
SCC Enterprise Architects deliver pre and post services to customers with certified skills in IBM Power Systems (AIX and i/OS servers), as well as the IBM Storage Solutions, Flash Systems, Spectrum Products and Spectrum Software Defined Storage.
To ensure that the project meets the agreed timescales, SCC’s IBM Consultants will also assist in the project management of the project. This includes attending regular review meetings, agreeing milestones, changes to the scope of work, taking necessary actions and issues before completing the project sign off documentation. Once the project is complete, SCC can also supply additional educational workshops and skills transfer. This could be extended to include system health checks producing a report detailing any issues that may have been found and resolution strategies.
Using a defined methodology SCC IBM Specialists deliver a range of consultancy, workshops, implementation and post delivery services. These include Implementation Planning Workshops (IPW) which ensure the final design meets the requirements with agreement of all involved parties, project timescales and scoping the services required. Once complete, Project Definition Workshops (PDW) follow these define the installation, layouts, services, timescales, roles and responsibilities. They also help to populate the project plan and identify whether additional resources are required to meet the project timescales.
The team will also develop and deliver detailed testing plans as agreed at the IPW/PDW and if high availability is implemented revisit the infrastructure at agreed times to undertake full failover testing.
During the implementation phase of the infrastructure and before final sign-off of the project, documentation of the build will be delivered and any skills transfer agreed at the earlier workshops completed.