Sustainability at SCC

We know technology can have a massive impact on helping to make the world a more sustainable place.

And, as a family-owned company, we want to help our planet thrive for generations to come.

Responsibility is one of our five core values and as Europe’s largest, independent, IT systems integrator we set an example and take sustainability seriously.

We’re committed to being a responsible business that puts our planet, people, prosperity, and principles at the heart of what we do to support our colleagues, customers, and communities.

Find out more in our latest report.

Our purpose is to help clients succeed through IT transformation and exceptional customer experiences. But it’s our passion for being a truly responsible business that means we put planet, people, prosperity and principles at the heart of how we do things at SCC.

That’s why we’ve brought forward our net zero target to 2040 and put a firm focus on offering products, services, and solutions that put sustainability front and centre.

Our environmental, social and governance (ESG) plans have three key aims: 


Reduce our environmental impact to the lowest possible level.


Invest in, and support, our people, and our communities.


Hold our ethics up to scrutiny and always do the right thing.

The delivery of these aims is achieved through our Sustainability Strategy which incorporates the key areas we have identified to monitor and measure ourselves against.

Incorporated into our strategy is our commitment to supporting the delivery of the Sustainable Development Goals (SDGs). Since 2015, the SDGs have been used to identify and address a range of environmental and social issues. 

Having reviewed the SDGs, we have identified the goals that we can make the biggest contribution towards. 

When it comes to reducing carbon emissions, we innovate and collaborate to reduce our environmental impact.

Reducing our impact 

We’ve brought forward our net zero target to 2040 and put a firm focus on offering products, services, and solutions that put sustainability front and centre.

Read our Carbon Reduction Plan.


We walk the talk when it comes to looking after our planet and we continue to explore, implement innovation, and measure our environmental impact.

We use renewable energy systems wherever possible and continue to buy 100% renewable electricity where we have responsibility for the supply.

Energy efficiency projects

We’ve reduced our resource consumption through adopting smart metering and switching technologies to remove dormant and zombie consumption of power.

Reduce, reuse, recycle.

We are a zero waste-to-landfill business and ISO 14001 accredited. Our world-leading recycling facilities generate over 20 recycling waste streams, a service we’ll expand further through the opening of our brand-new operations centre in 2024.

Recyclable Materials 

We continually assess and adapt our processes to increase the amount of recyclable materials we use. 

Refurbishment and Disposal 

Our in-house recycling facility provides a range of services to ourselves and our customers. Once received, we can securely sanitise equipment so it can be refurbished and reused or fully recycled. 

We’re an inclusive family business that champions diversity and puts our people and customers first.

IT’s all about you

When our people thrive, our customers and communities benefit.

Our people value proposition is built around living our values through meaningful work and contribution, growth and development, and creating a collaborative culture.

How we do things at SCC is just as important as what we do and it’s important that people can be their true selves at work.

Diversity and inclusion

At SCC, you can be yourself. No matter who you are, where you come from, or who you love. 
We know the value of bringing people with different backgrounds, experiences, personalities, and skills together, and we’re proud of our inclusive culture. Our employee-led diversity and inclusion groups are open to all and have been the driving force behind making us a more inclusive employer.

Learning and development

We want to attract, retain, grow, and develop the best talent in our industry.
Our apprenticeship scheme provides on-the-job training, dedicated mentoring and support, and access to our state-of-the-art SCC Academy.
You can find our latest vacancies on our talent hub.

Health, safety, and wellbeing

Our Wellbeing diversity and inclusion group delivers initiatives and projects to support colleagues.
We’ve trained 70 Mental Health First Aiders across our UK business, signed the Menopause Pledge, and continue to explore how we can best support colleagues.
Our health and safety policy underpins our activities and covers all aspects of our business. We’ve also achieved Level 2 certification in the Disability Confident scheme. 
We monitor and continually improve our performance in this area and are an ISO 45001 accredited business and members of Achilles, CHAS Contractors Health and Safety Scheme, and Safe Contractor. 

Let’s get social

Here are just a few of the things we get up to across SCC

✨ Eid Mubarak! ✨  Wishing you and your loved ones a joyous and blessed Eid filled with peace and happiness.
SCC has #acquired Resonate, a global provider of #Microsoft Teams managed services, making SCC a leader in #Unified Communications solutions and services.
During National Apprenticeship Week, we are celebrating all of our ACE (Accelerating Career Excellence) apprentices at SCC. Whether new or seasoned colleagues, our Apprentices commitment to personal development is inspiring.  Cate Martin, Head of Talent at SCC Said “This week, we're spotlighting stories from our ACE community at SCC—new apprentices, those nearing completion, and supportive managers. We appreciate  the expertise and support of our apprenticeship providers, notably Corndel, with whom we partner to fulfill charitable apprenticeship needs.”  “Apprenticeships drive personal growth and reshape workplace dynamics. As someone who has both delivered and experienced apprenticeship programs, I'm excited about the future of our ACE Community. Let's celebrate the journey ahead!”  #ApprenticeshipWeek #Learning #Development #Passion
A round of applause for our incredible finalists at the Insider West Midland Young Professional Awards: Junaid Ahmed, Thomas Kenward, Owain Perkins, Harry Solloway, and James Long! 🎉  Huge congratulations to Owain Perkins, our stellar Apprentice Security Operations Analyst in the Cyber team, for bringing home the win for the Apprentice of the Year title.  We take immense pride in having such outstanding young talent in our business, and we can't wait to witness your continued success. 🌈🚀. To all our finalists, your achievements speak volumes about the brilliant future that lies ahead. Congratulations, and keep shining!  #scc #strongertogether #awards  Image description: Owain Perkins picking up his award for Apprentice of the Year

We’re passionate about giving back and support digital inclusion, tackle barriers to unemployment, and build skills and opportunities for our communities to thrive.

Our communities 

We are passionate about supporting and enabling our people to give back and invest in their communities.

Through our employee volunteering activities and working with our charity partners, we continue making a positive impact. 

SCC Academy 

The SCC Academy provides free training courses to support social and digital inclusion. Hosted in a state-of-the-art facility, individuals can access a range of courses from Essential Digital Skills to higher level industry specific training required within the technology sector.

Through the academy, we can provide opportunities for people to enhance their existing skills and develop new ones so they can progress onto further training or employment.

Employee Volunteering 

We know the value volunteering can bring to our communities and our people. Each year we provide two days paid leave so colleagues can get involved and support charities and community organisations across the country.

Charity Partners 

Working with our charity partners, we can use their knowledge, experience, and expertise to ensure our support and resources are used in the most efficient and effective ways.

Our charity partners are Molly Ollys, Prince’s Trust and United by 2022.

Our customers 

To achieve our ambition of being the most customer centric IT systems integrator in the UK, we have identified our key focus areas. Through these we deliver exceptional customer service and create long term trusted partnerships.

Customer First 

Our Customer First programme is simple; it’s about living our values and putting our customers first. Through the programme, our people can share their knowledge and experience on how we can continually improve our customer interactions and experience.

Voice of the Customer 

Using industry led key performance indicators, our Voice of the Customer programme ensures we provide exceptional customer service. Capturing direct customer feedback enables us to create a stronger customer experience.

Customer Excellence Centre 

Our centre incorporates a holistic approach to how we engage, collaborate and support our customers. Customer centricity is embedded into the centre and through this, customer initiatives are developed, monitored, and improved.

We take responsibility, act with integrity, operate ethically, and partner with aligned suppliers who share our values and reflect our commitments.

Being a responsible business means we do the right thing.

Our ethics are embedded across the business through our values, policies, behaviours, and practices. Through these, we identify, resolve, and report risks and concerns.

We expect our supply chain partners to share our values and the highly ethical standards we set for ourselves.

Our ethics 

Our ethics are embedded across the business through our values, policies, behaviours, and practices. 

Our Policies 

We have a range of policies which underpin our behaviours and how we operate and interact with our stakeholders. Through these, we can identify, resolve, and report any areas of concern to ensure we maintain our ethical approach.

Sustainability Committee 

Our EMEA Sustainability Committee involves a group of cross-functional subject matters experts and members of our global Executive Team. Our committee agrees, implements, and reviews our performance so we can continually improve.

UN Global Compact 

We are supporters of the compact and have aligned the ten principles into our existing processes and operations.

Engaging our supply chain 

We are committed to the highest standards of integrity and expect the same from our supply chain partners.

We use externally recognised standards, to assess their performance to ensure they reflect and align with our own. 

Responsible Supply Chain 

To ensure our suppliers are aligned and reflect our environmental, social, and ethical commitments, we use the Ethical Trading Initiative as part of our supplier assessment process. Supported by this is our use of external networks, such as Achilles, which assists us in partnering with other responsible businesses.

Supply Chain Diversity 

To help create a diverse supply chain, we work with a variety of small and medium enterprises. Through these partnerships, we support local economies and communities and can provide our customers with niche products, services, and solutions.

Supplier Policies 

Our Supplier Code of Conduct and Modern Slavery Statements provides our supply chain with clear guidance on our commitment and the importance of applicable laws, regulations, and standards on how we monitor and evaluate compliance.

Risk management 

We have a comprehensive risk management strategy, accredited to ISO 27001 Information Security Management Standard.

Supplementing this, are our processes to identify, mitigate, and manage risks. 

Operational Risk 

To protect the operational integrity of our business we have Disaster Recovery and Business Continuity Plans to ensure we can continue delivering systems and services to our customers and partners.

Security Management 

Using the Security Policy Framework and Centre for Internet Security as industry good practice, we have developed our Security Management Policy. Through this, we have implemented a common approach to monitoring and managing security risks to our business.

Internal Compliance 

Members of our Executive and Senior Management teams attend our monthly Compliance Board meetings where the effectiveness of our ISO accredited management systems is reviewed. Using this forum, we manage, track, and communicate any risks associated with each management system.

SCC ESG Report FY23


Discover our Insights 

Our customers

Our ISO certifications 

ISO 9001 Quality Management System

We are committed to making a real difference when helping our customers align IT with their wider business objectives. Our dedication to improving our processes, systems and procedures to streamline operations and reduce costs is not only evidenced internally but seen in how we help our customers to stay ahead of competitors.

ISO 14001 Environmental Management System

The impact we have on the environment becomes increasingly important as we continue to develop more innovative and effective environmental management systems. We are working towards a more efficient use of our resource as well as reducing waste produced from our operations to minimise any negative impact our operations have on the environment and lead us to a more sustainable future.

ISO 20001 Service Management System

We fully understand our customers’ business requirements and always ensure we deliver innovative solutions that exceed customers’ expectations to reduce total cost of ownership. We are committed to ITIL best practice standards and adopt only the best of breed toolsets.

ISO 27001 Information Security Management System

We treat information security as a business-critical issue and have security-positive environment. We deploy fundamental security principles across the business to ensure business continuity whilst minimising the impact of security threats.

ISO 45001 Health & Safety Management System

We are committed to protect the health and safety of all of our staff, community, customers and partners. We seek continual improvement to frequently develop by identifying opportunities for open consultations to ensure we deploy and share health and safety best practices.

ISO 22301 Business Continuity Management System

We know that continuity is key therefore we plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.

Our accreditations and memberships



Disability Confident Employer


Employer Recognition Scheme

Enei Member

Living Wage Employer

Neurodiversity in Business

Race at Work Charter Signatory

Safe Contractor

Social Value UK

Our awards 

Winner – Workstation Partner of the year

Samsung Elite Certified

Winner – HP Amplify Impact 4 Star Award 2023

Winner – UK&I Cisco Enterprise Networking & Meraki Partner of the Year 2023

Finalist – PCR Awards 2023 – VAR of the Year

Finalist – PCR Awards 2023 – MSP Specialist of the Year

Finalist – CRN Channel Awards 2023 – Reseller of the Year (£200m+)

Finalist – CRN Channel Awards 2023 – Managed Service Provider of the Year

Finalist – AV Awards 2023 – The Green Award

Winner (SCC Academy) – CRN Sales and Marketing Awards 2023 – The ‘Over and Above’ Award SCC

Finalist – TIARA Talent Acquisition awards 2023 – “The Pontoon best use of technology award”

Finalist – CRN Sales and Marketing Awards 2023 – Best Company to Work for – £101m+ turnover

Winner (SCC Romania) – Digital Transformation initiative of the Year at Romanian Business Services Ceo Forum & Awards for Excellence 2023

Finalist – Real IT Awards 2023 – Inspirational Technologist of the Year

Finalist – IT Europa Channel Awards – Corporate Culture of the Year

Highly Commended – IT Europa Channel Awards – Managed Services Project of the Year

Winner – Corporate VAR of the Year at the PCR Awards 2022

Highly Commended – MSP Specialist of the Year at the PCR Awards 2022

FinalistCRN Sales and Marketing Awards 2022 – Best Company to Work for – £101m+ turnover

Highly CommendedBest CSR Model

Winner – Tenable EMEA Top Breakthrough Partner 2022

Winner – Public Sector Solution of the Year

WinnerDell Technologies EMEA Channel Excellence in Marketing Award

WinnerAV Awards Green Award Winner 2021

WinnerManaged Services Provider (MSP) of the year 2021

WinnerCorporate VAR of the Year 2021

WinnerMSP Specialist of the Year 2021

WinnerVeritas EMEAI Partner of the Year 2021

WinnerHero/heroes of the Year – Reseller 2020

WinnerCorporate VAR of the Year 2020

WinnerBest Company to Work For (£101m+ turnover) and Best Customer Event 2020

WinnerBest Workplace and L&D Initiative of the Year 2020

Winner – UK and Ireland Service Provider of the Year 2020

Winner – Global Solutions Provider of the Year 2020

Winner – ServiceNow EMEA Specialist Partner of the Year 2020

Winner – MySQL Partner of the Year 2020

Winner – Reseller of the Year £50m+ 2019

Winner – Corporate VAR of the Year 2018

Winner – HP Partner of the Year 2017

Winner – HPE Enable Digital Partner of the Year 2017

Winner – Best IT Outsourcing Company of the Year 2017

Winner – SDI Top Service Desk Award 2017

Winner – Grafton Group & SCC – IT Project Team of the Year 2016

Winner – Managed Service Solution of the Year 2016

Winner – Best IT Outsourcing Company of the Year 2016

Winner – Managed Services Provider of the Year 2015

Winner – International CSR Awards, Science & Technology

Winner – WEEE Recycler of the Year 2014

Winner – Highest Growth Partner for Polycom

Winner – Best Staff & Community Scheme

Winner – WEEE Recycler of the Year 2015

Winner – 2012 Deloitte UK Technology Fast 50

Winner – Supplier of the Year 2016*

Finalist – Best Managed Service Desk 2016

Finalist – Grafton Group & SCC – IT Partnership of the Year 2016

Finalist – Public Sector and Utilities Solution of the Year 2015

Finalist – Broadcast/Media Project of the Year

Finalist – Retail Innovation of the Year

Finalist – Corporate Recycler of the Year 2015

Finalist – Enterprise Reseller of the Year 2014

Finalist – Efficiency Initiative of the Year 2015

Finalist – Excellence in International Business

Finalist – Public Sector Project of the Year

Finalist – Corporate Project of the Year

Finalist – Electrical and Electronic Waste Innovation of the Year 2016

Finalist – Best Managed Service Desk

Winner – 2013 Deloitte UK Technology Fast 50

Finalist – The Public Services Digital Delivery Award

Finalist – Recycling & Waste Management Business of the Year 2015

Finalist – Security Innovation of the Year

Shortlisted – Efficiency Initiative of the Year 2016

– Waste Prevention Award 2016

– MEBC Sustainability Award

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