Sustainability at SCC

Responsibility is one of our core values.

We are committed to embedding responsible and sustainable practices into our business which have a positive impact on our people, customers, partners, communities, and the environment. 

We have identified three strategic aims to focus on, these are: 


To reduce our environmental impact to the lowest possible level. 


Investing and supporting our people and communities. 


To hold our ethics up to scrutiny and constantly improve our professional behaviours in support of our customers.

The delivery of these aims is achieved through our Sustainability Strategy which incorporates the key areas we have identified to monitor and measure ourselves against.

Incorporated into our strategy is our commitment to supporting the delivery of the Sustainable Development Goals (SDGs). Since 2015, the SDGs have been used to identify and address a range of environmental and social issues. 

Having reviewed the SDGs, we have identified the goals that we can make the biggest contribution towards. 

We are committed to reducing our environmental impact.

Through technology, innovation and collaboration, we are always looking at how we can improve. 

Reducing our impact 

We are supporters of the UN Race to Zero campaign and have committed to the Science Based Targets initiative. We are also working towards being Carbon Net Zero by 2040. 

Reducing our Emissions 

To support our emissions reduction target, we use 100% renewable electricity contracts for locations we control and have incorporated hybrid and fully electric vehicles into our fleet. Reporting our reduction progress is captured in our Carbon Reduction Plan

Energy Efficiency Projects 

Where appropriate, we have removed gas fired boilers from our offices and implemented smart metering and switching technologies. Further reductions have been achieved through our data centre efficiency project and the installation of solar panels on our Birmingham data centre. 

Reuse and recycling 

We are a zero waste to landfill business. To further reduce our impact, we constantly look at how recycled materials can be incorporated into our business. 

Recyclable Materials 

We continually assess and adapt our processes to increase the amount of recyclable materials we use. 

Refurbishment and Disposal 

Our in-house recycling facility provides a range of services to ourselves and our customers. Once received, we can securely sanitise equipment so it can be refurbished and reused or fully recycled. 

Supporting our people is embedded into our values.

Family matters to us and we want our people to feel part of the SCC family. We want to be a great place to work where our people feel empowered and supported.

Our people 

We have a range of diverse and talented people in our business. Our people are our biggest asset, we want to encourage and develop them so they can achieve their full potential.

Future Talent 

Great things happen when you become part of the SCC family. To develop future talent across the business, our successful apprenticeship and graduate schemes support our people in gaining valuable experience and qualifications linked to clear career paths. Working with a range of colleges and training providers, we offer rewarding and structured apprenticeship opportunities.

Learning and Development 

Encouraging and investing in the personal and professional development of our people is really important to us. We believe in creating an environment where people can thrive. Our learning and talent programmes provide the support and opportunities for our people to reach their full potential.

Health and Safety 

The health, safety and wellbeing of our people, customers and partners is of paramount importance to us. 

We are an ISO 45001 accredited business and part of the Achilles, CHAS Contractors Health and Safety scheme and Safe Contractor approved. We also have a range of wellbeing initiatives to support our people. 

Diversity and Inclusion 

At SCC, you can be yourself. No matter who you are, where you come from, or who you love. We know the value of bringing people with different backgrounds, experiences, personalities, and skills together, and we are proud of our inclusive culture

Let’s get social

Here are just a few of the things we get up to across SCC

🏆 Exciting News! SCC is delighted to once again be recognised this year by Dell Technologies at the annual Partner Awards.  This year, SCC received this accolade in recognition of the exceptional work delivered by our teams for our mutual clients. It's always a joy to celebrate success, and we couldn't be prouder to accept this award, a testament to the dedication of our amazing team.  The award ceremony took place at the prestigious Royal Horseguards Hotel in the heart of Westminster on 13th September. Thank you, Dell, for this recognition, and here's to many more successful partnerships ahead!  #SCCAwards #DellPartner #TeamworkMakesTheDreamWork #scc #strongertogether #awards #partners #partnership  Image description: Images of SCC winning at the the Dell Technologies Annual Partner Awards
🎙️ We are pleased to announce we are now a signatory of the Business in the Community Race at Work Charter.  Ethnic minorities still face significant disparities in employment and progression, and that is something we need to change. The Charter is composed of seven calls to action for leaders and organisations across all sectors.  Signing the Charter means taking practical steps to ensure we are tackling barriers that Black, Asian, Mixed Raced and other ethnically diverse people face in recruitment and progression and that their organisations are representative of British society today.  #RaceatWorkCharter #raceatwork #scc #strongertogether #responsibility #passion #customerfirst #agility #family  Image description: We're proud to sign up to the Race at Work Charter

Our ambition is to be the most customer centric IT systems integrator in the UK.

We deliver exceptional customer service and create long term trusted partnerships. This partnership approach extends to our communities as we enable our people to give back and invest in them.

Our communities 

We are passionate about supporting and enabling our people to give back and invest in their communities.

Through our employee volunteering activities and working with our charity partners, we continue making a positive impact. 

SCC Academy 

The SCC Academy provides free training courses to support social and digital inclusion. Hosted in a state-of-the-art facility, individuals can access a range of courses from Essential Digital Skills to higher level industry specific training required within the technology sector.

Through the academy, we can provide opportunities for people to enhance their existing skills and develop new ones so they can progress onto further training or employment.

Employee Volunteering 

We know the value volunteering can bring to our communities and our people. Each year we provide two days paid leave so our people can get involved and support a variety of charities and community organisations across the country.

Charity Partners 

Working with our charity partners, we can use their knowledge, experience, and expertise to ensure our support and resources are used in the most efficient and effective ways.

Our charity partners are Molly Ollys, Prince’s Trust and United by 2022.

Our customers 

To achieve our ambition of being the most customer centric IT systems integrator in the UK, we have identified our key focus areas. Through these we deliver exceptional customer service and create long term trusted partnerships.

Customer First 

Our Customer First programme is simple; it’s about living our values and putting our customers first. Through the programme, our people can share their knowledge and experience on how we can continually improve our customer interactions and experience.

Voice of the Customer 

Using industry led key performance indicators, our Voice of the Customer programme ensures we provide exceptional customer service. Capturing direct customer feedback enables us to create a stronger customer experience.

Customer Excellence Centre 

Our centre incorporates a holistic approach to how we engage, collaborate and support our customers. Customer centricity is embedded into the centre and through this, customer initiatives are developed, monitored, and improved.

Being a responsible business means we act with integrity.

Our policies, procedures, behaviours, and practices ensure we operate ethically and provides a structure to ensure we act in accordance with applicable legislation and regulations. 

Our ethics 

Our ethics are embedded across the business through our values, policies, behaviours, and practices. 

Our Policies 

We have a range of policies which underpin our behaviours and how we operate and interact with our stakeholders. Through these, we can identify, resolve, and report any areas of concern to ensure we maintain our ethical approach.

Sustainability Committee 

Our Sustainability Committee involves a group of cross functional subject matters experts and members of our Executive Team. Our committee agrees, implements, and reviews our performance so we can continually improve.

UN Global Compact 

We are supporters of the compact and have aligned the ten principles into our existing processes and operations.

Engaging our supply chain 

We are committed to the highest standards of integrity and expect the same from our supply chain partners.

We use externally recognised standards, to assess their performance to ensure they reflect and align with our own. 

Responsible Supply Chain 

To ensure our suppliers are aligned and reflect our environmental, social, and ethical commitments, we use the Ethical Trading Initiative as part of our supplier assessment process. Supported by this is our use of external networks, such as Achilles, which assists us in partnering with other responsible businesses.

Supply Chain Diversity 

To help create a diverse supply chain, we work with a variety of small and medium enterprises. Through these partnerships, we support local economies and communities and can provide our customers with niche products, services, and solutions.

Supplier Policies 

Our Supplier Code of Conduct and Modern Slavery Statements provides our supply chain with clear guidance on our commitment and the importance of applicable laws, regulations, and standards on how we monitor and evaluate compliance.

Risk management 

We have a comprehensive risk management strategy, accredited to ISO 27001 Information Security Management Standard.

Supplementing this, are our processes to identify, mitigate, and manage risks. 

Operational Risk 

To protect the operational integrity of our business we have Disaster Recovery and Business Continuity Plans to ensure we can continue delivering systems and services to our customers and partners.

Security Management 

Using the Security Policy Framework and Centre for Internet Security as industry good practice, we have developed our Security Management Policy. Through this, we have implemented a common approach to monitoring and managing security risks to our business.

Internal Compliance 

Members of our Executive and Senior Management teams attend our monthly Compliance Board meetings where the effectiveness of our ISO accredited management systems is reviewed. Using this forum, we manage, track, and communicate any risks associated with each management system.

SCC ESG Report FY22 


Discover our Insights 

Our customers

Our ISO certifications 

ISO 9001 Quality Management System

We are committed to making a real difference when helping our customers align IT with their wider business objectives. Our dedication to improving our processes, systems and procedures to streamline operations and reduce costs is not only evidenced internally but seen in how we help our customers to stay ahead of competitors.

ISO 14001 Environmental Management System

The impact we have on the environment becomes increasingly important as we continue to develop more innovative and effective environmental management systems. We are working towards a more efficient use of our resource as well as reducing waste produced from our operations to minimise any negative impact our operations have on the environment and lead us to a more sustainable future.

ISO 20001 Service Management System

We fully understand our customers’ business requirements and always ensure we deliver innovative solutions that exceed customers’ expectations to reduce total cost of ownership. We are committed to ITIL best practice standards and adopt only the best of breed toolsets.

ISO 27001 Information Security Management System

We treat information security as a business-critical issue and have security-positive environment. We deploy fundamental security principles across the business to ensure business continuity whilst minimising the impact of security threats.

ISO 45001 Health & Safety Management System

We are committed to protect the health and safety of all of our staff, community, customers and partners. We seek continual improvement to frequently develop by identifying opportunities for open consultations to ensure we deploy and share health and safety best practices.

ISO 22301 Business Continuity Management System

We know that continuity is key therefore we plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.

Our accreditations and memberships



Disability Confident Employer

Employer Recognition Scheme

Enei Member

Safe Contractor

Social Value UK

Living Wage Employer

Neurodiversity in Business

Race at Work Charter Signatory

Our awards 

Finalist – PCR Awards 2023 – VAR of the Year

Finalist – PCR Awards 2023 – MSP Specialist of the Year

Finalist – CRN Channel Awards 2023 – Reseller of the Year (£200m+)

Finalist – CRN Channel Awards 2023 – Managed Service Provider of the Year

Finalist – AV Awards 2023 – The Green Award

Winner (SCC Academy) – CRN Sales and Marketing Awards 2023 – The ‘Over and Above’ Award SCC

Finalist – TIARA Talent Acquisition awards 2023 – “The Pontoon best use of technology award”

Finalist – CRN Sales and Marketing Awards 2023 – Best Company to Work for – £101m+ turnover

Winner (SCC Romania) – Digital Transformation initiative of the Year at Romanian Business Services Ceo Forum & Awards for Excellence 2023

Finalist – Real IT Awards 2023 – Inspirational Technologist of the Year

Finalist – IT Europa Channel Awards – Corporate Culture of the Year

Highly Commended – IT Europa Channel Awards – Managed Services Project of the Year

Winner – Corporate VAR of the Year at the PCR Awards 2022

Highly Commended – MSP Specialist of the Year at the PCR Awards 2022

FinalistCRN Sales and Marketing Awards 2022 – Best Company to Work for – £101m+ turnover

Highly CommendedBest CSR Model

Winner – Tenable EMEA Top Breakthrough Partner 2022

Winner – Public Sector Solution of the Year

WinnerDell Technologies EMEA Channel Excellence in Marketing Award

WinnerAV Awards Green Award Winner 2021

WinnerManaged Services Provider (MSP) of the year 2021

WinnerCorporate VAR of the Year 2021

WinnerMSP Specialist of the Year 2021

WinnerVeritas EMEAI Partner of the Year 2021

WinnerHero/heroes of the Year – Reseller 2020

WinnerCorporate VAR of the Year 2020

WinnerBest Company to Work For (£101m+ turnover) and Best Customer Event 2020

WinnerBest Workplace and L&D Initiative of the Year 2020

Winner – UK and Ireland Service Provider of the Year 2020

Winner – Global Solutions Provider of the Year 2020

Winner – ServiceNow EMEA Specialist Partner of the Year 2020

Winner – MySQL Partner of the Year 2020

Winner – Reseller of the Year £50m+ 2019

Winner – Corporate VAR of the Year 2018

Winner – HP Partner of the Year 2017

Winner – HPE Enable Digital Partner of the Year 2017

Winner – Best IT Outsourcing Company of the Year 2017

Winner – SDI Top Service Desk Award 2017

Winner – Grafton Group & SCC – IT Project Team of the Year 2016

Winner – Managed Service Solution of the Year 2016

Winner – Best IT Outsourcing Company of the Year 2016

Winner – Managed Services Provider of the Year 2015

Winner – International CSR Awards, Science & Technology

Winner – WEEE Recycler of the Year 2014

Winner – Highest Growth Partner for Polycom

Winner – Best Staff & Community Scheme

Winner – WEEE Recycler of the Year 2015

Winner – 2012 Deloitte UK Technology Fast 50

Winner – Supplier of the Year 2016*

Finalist – Best Managed Service Desk 2016

Finalist – Grafton Group & SCC – IT Partnership of the Year 2016

Finalist – Public Sector and Utilities Solution of the Year 2015

Finalist – Broadcast/Media Project of the Year

Finalist – Retail Innovation of the Year

Finalist – Corporate Recycler of the Year 2015

Finalist – Enterprise Reseller of the Year 2014

Finalist – Efficiency Initiative of the Year 2015

Finalist – Excellence in International Business

Finalist – Public Sector Project of the Year

Finalist – Corporate Project of the Year

Finalist – Electrical and Electronic Waste Innovation of the Year 2016

Finalist – Best Managed Service Desk

Winner – 2013 Deloitte UK Technology Fast 50

Finalist – The Public Services Digital Delivery Award

Finalist – Recycling & Waste Management Business of the Year 2015

Finalist – Security Innovation of the Year

Shortlisted – Efficiency Initiative of the Year 2016

– Waste Prevention Award 2016

– MEBC Sustainability Award

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