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The provision of public services is at a crossroads, and it’s clear that changes will need to be made in the near future to maintain a high standard of delivery. A combination of an increasing population, a shrinking workforce and rising complexity in services the public expect are all making it harder than ever to...

The world has changed so much in recent years that the retail sector has found itself facing battles on a number of different fronts. Despite the upheaval of the pandemic, customer expectations are higher than ever: they want better service, more personalised experiences, and seamless buying journeys across physical and digital touchpoints. However, delivering on...

From a purely operational standpoint, the events of the last few years have shaken up the legal sector more than most. At a human level, many employees have shunned the long-hours culture of the industry and have looked for employers with better work/life balance, particularly those offering hybrid work. Connected to this, more pressure is...

Central government is currently having to battle tough challenges on a number of different fronts. While some of them have emerged more recently, on the back of events such as COVID-19 and a turbulent energy market, some have gradually developed in severity over time. Perhaps the most timely at present are the need to meet...

Maintaining a high quality of teaching and supporting good student outcomes is more challenging for the UK education sector now than it has perhaps ever been. This is particularly the case within higher education, where competition between universities and colleges for the best staff and students is increasing. Students have ever higher expectations around welfare,...

Perhaps more than ever before, organisations in the healthcare sector are having to deal with challenges in a number of different areas. A combination of an increasing and ageing population, the size and complexity of the industry, legacy IT systems, budget cuts and pandemic-related pressures are all taking their toll. All are contributing to patients...

Like many sectors, manufacturing is facing challenges on a host of different fronts, be they human, industrial or environmental. With climate change front and centre of the global conversation, and manufacturing making a significant contribution to CO2 emissions, there is substantial pressure on companies in this sector to find greener ways of operating. Naturally, companies...

SCC are extremely pleased to announce we have achieved ElitePlus status with Juniper Networks. This demonstrates our commitment to always offering our customers market leading technology. We are really excited to work with such a forward-thinking vendor and achieve success together in this new partnership. Matt Walker, General Manager for Networking states: “As part of...

SCC, Europe’s largest privately-owned IT solutions firm, has been awarded ServiceNow Elite Partner status. The award follows two years of investment in people, certifications, and customers to broaden SCC’s skills and satisfaction scoring, and evidence the specialist expertise within its Digital Automation Practice. Previously a Specialist Partner, Elite Partner status propels SCC into a much...

If we think of businesses like animals, we find they often operate instinctively – rather than trying to truly understand how things work. But, there’s a viable solution. IBM and SCC have partnered to unify IBM Business Automation Workflow and IBM Blueworks Live, two powerful workflow systems that allow organisations to see the bigger picture....

Today, local authorities are facing increased pressure to improve public service delivery, but to do so with fewer resources. Tightening budgets, limits on how much they can raise council tax, and increasing populations means they are constantly challenged to do more with less. In parallel, expectations from the public are rising, to the point where...

With the universal need for businesses to operate more and more parts of their business at increasing speed, automation has become the cornerstone of every good digital transformation strategy. And there’s no doubt that opportunities for digital automation are all around us – to make the execution of tasks quicker, cheaper, more efficient and more...