Challenges we are seeing
What we do
Succeeding through IT transformation and exceptional customer experiences
We are helping organisations to use technology to improve their ways of working to meet regulatory requirements, improving their efficiencies, reducing staff turnover and unlocking revenue.
This is done by working with organisations to offer strategic support, whilst working with their internal teams to ensure buy-in, a high level of communication throughout projects and taking the appropriate steps to alleviate risks.
With over 48 years’ experience, customers depend on us more than ever before to keep business and public services running smoothly as well as meeting their business outcomes whether it’s improving operational efficiency and productivity, increasing business agility or modernisation.
Banking, Financial and Insurance
Energy and Utilities
National Security and Defence
Travel, Transport and Logistics
Trusted to deliver IT solutions across Europe
“Lancashire have core values that we follow and have a collaborative culture. Finding the right people to work with is very important to us – SCC demonstrate those values.”
Mike Sheehan, Head of IT Operations at Lancashire Insurance
Implementation of the RingCentral Contact Centre as a Service platform and the Unified Communications as a Service across our worldwide SCC Contact Centres.
“Working with SCC is going to deliver true innovation to Broxbourne council through the next 7 years of our partnership. Since we have been working with SCC it has been nothing short of fantastic, every single person I have met and worked with has been a real delight and a pleasure.”
Rebecca Keene, Assistant Director of Resources, Borough of Broxbourne Council
Wirral Council chooses SCC as consulting partner for IoT deployments.
“SCC understands the gravitas of our business and works alongside us to ensure that our complex IT requirements are met.”
Aaron Powell, Chief Digital Officer, NHS Blood and Transplant
“We knew we had to work with a multifaceted company, and we knew SCC could do all of the heavy lifting for us.”
Mark Grimes, CIO
Nottinghamshire County Council (NCC) is the upper-tier local authority. In 2015, the county council foresaw the need for a partner print solution that could provide flexibility and integrated services across public sector organisations, particularly with Integrated Care Systems (ICS) organisations.
“The SCC collaboration solution helped the Trust’s team offer community support during the pandemic.”
Andrew Chronias, Chief Information Officer at CLCH
Discover our Insights
Author Steve Harrison The ever-expanding security ecosystem has become a risk in itself. As organisations rapidly adopt new technologies, their security infrastructure grows increasingly complex. The average company now juggles dozens of security products from countless vendors—each producing alerts, requiring management, and posing potential vulnerabilities. This fractured approach is a gift to attackers. With tools…
Microsoft Teams specialist Resonate will further enhance SCC’s managed services portfolio. This is the third strategic acquisition for SCC in past year, following Nimble Approach and Vohkus. European technology solutions and services firm SCC today announced the acquisition of Resonate, a leading global provider of cloud voice and collaboration services based on Microsoft Teams. Employing…
Artificial intelligence is the defining technology of our time. Integrating it into your business processes has infinite benefits for efficiency, security, productivity, creativity and collaboration. That’s why SCC is collaborating with AMD Ryzen™ AI x Windows 11. We will ensure your business is not only future proof, but at the cutting edge of technological advancement. …
Above all else, critical call handlers are there to stay alert, calm and under control, which can be challenging in a busy call centre. They need technology that blocks out the background noise and lets them focus on assisting the person on the other end of the line. That’s why EPOS have collaborated with SCC…
When customers feel cared for, businesses enjoy a ton of benefits: from positive reviews to a boost in revenue. However, traditional customer service solutions are often complex to put into place, not to mention expensive. SCC knows that companies with limited resources need a modern solution – one that enables great customer conversations at a…
In the tough, competitive world of business, employees need devices that offer a mix of high performance and the best protection from challenging conditions, whatever their job or industry. Delivered in partnership with SCC, Samsung offers a range of rugged devices, designed to withstand the most challenging work environments. They offer peace of mind and…
NHS Fife is an excellent example of a healthcare board diligently confronting the challenges that often obstruct or delay modernisation initiatives from progressing forward. GPs practices in Scotland operate independently however work collaboratively with Health Boards on their digital infrastructure, including print systems. Challenges relating to printing were identified within Fife due to the agile…
Network demands have increased in recent years and as we rely so heavily on IT to underpin our business, connectivity is massively important. Often we’ll see organisations having just a single connection into an important site and because of the importance of IT, should that connection fail, it means that the organisation simply ceases to…
If you’re involved with IT and have begun to explore the possibilities of artificial intelligence, then you’ll probably already be aware of Microsoft Copilot. The AI assistant tool for a wide range of Microsoft products, including 365, Outlook, Bing and more, is transforming day-to-day work for a wide range of employees and job roles. As…