IT Services

Customer and internal interactions usually fall into four main categories, and each category places different demands on the contact centre.  B2C environments generally require the most advanced capabilities. The other categories place more emphasis on consistent service, efficient handling, and agent usability. The Three Microsoft Teams Contact Centre Models  1. Connect – Contact Centre Connected to Teams Phone ...

SCC, the leading European IT services and solutions provider, announced today the availability of its Cloud Migration & Security suite as a multi-product solution in AWS Marketplace. Customers can now easily discover and purchase packaged solutions tailored to specific use cases that combine multiple products and services to help them migrate, adopt, and secure their...

When security clearance is critical, speed and trust matter most. Flex Resourcing, is considered as a strategic partner for Resource Managed Services that adapts to your business needs. Whether you need a 1-day emergency assignment or a 12-week deployment of cleared engineers, we deliver trusted talent with precision and pace. Why SCC Flex is the...

Public sector HR teams are under pressure—managing rising demand, limited budgets, and shifting workplace expectations. But what if technology could help leaders deliver more human services, not less? AI can lift administrative burdens, streamline employee support, and free HR professionals to focus on meaningful, people-centred work. Workplace Challenges The AI Opportunity When used responsibly, AI...

Trade in your existing video devices and future-proof your collaboration with AI-driven clarity and next-gen Teams-certified performance. Hybrid work demands technology that keeps everyone seen, heard, and included.With SCC and HP | Poly, you can upgrade your meeting rooms with intelligent, future-ready video conferencing solutions — while saving up to 25% through our exclusive trade-in...

In a world where digital transformation is accelerating, traditional networks are no longer enough. Watch this on-demand webinar where our speakers explore how cutting-edge technologies like Wi-Fi 7 and AI are reshaping enterprise connectivity.   Insights you will gain:    Modernise your WAN for cloud-first strategiesHarness the power of Wi-Fi 7 for hybrid workforcesBuild intelligent, AI-ready network...

 The Department of Health’s new 10-Year Plan sets out an ambitious vision for a preventative, patient-focused, digitally enabled NHS. Artificial Intelligence is central to that journey — referenced more than one hundred times as a tool to boost productivity, improve patient outcomes, and make the workforce more sustainable.  But ambition isn’t enough. NHS leaders need a clear, strategic...

In today’s hybrid and cloud-first business landscape, network agility and cost efficiency are no longer optional – they’re essential. Software-Defined Wide Area Networking (SD-WAN) has emerged as a transformative solution, enabling organisations to modernise their connectivity while delivering measurable financial and operational benefits, whilst underpinning their business in the right way. But how do you...

Deliver the outcomes your business needs—AI-ready data centres, future-proofed workplaces, and digital resilience—through a unified approach to accelerated computing, networking, security, observability, and collaboration. The world is changing faster than ever. AI is transforming how we live, work, and create—and connectivity underpins it all. Cisco, together with our partners, is revolutionising how infrastructure and data...

Rethinking IT Asset Management as a Strategic Growth Driver IT Asset Management (ITAM) is often misunderstood. To many, it’s a back-office function – an exercise in counting laptops and tracking software licenses. But for high-growth companies, ITAM is a secret weapon. When done right, it unlocks efficiencies, ensures compliance, and aligns IT with broader business...

European technology solutions and services provider SCC has been named as a supplier on Crown Commercial Service’s (CCS) Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital Workflow Software Services framework (RM6361). SCC is named on the following Lots, further extending its footprint as a supplier to public sector organisations: • Lot 2: Provision of...

In today’s fast-paced digital landscape, scaling your tech team is no longer just about hiring more people – it’s about doing it strategically and cost-effectively. With rising demand for skilled professionals and tighter budgets, businesses need smarter ways to grow without compromising quality or agility. Three Smart Strategies for Cost-Effective Scaling Nearshoring for Talent and...