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In the face of reduced budgets, changing public and social needs, forces are seeking to transform ways of working to allow more effective engagement with the communities they serve.

The changing nature of crime is placing new demands on police services to respond to ever-evolving threats, whilst driving efficiencies. Digital transformation can relieve the pressure on police time, make better use of data, integrate services, combat the growing problem of cyber security and ultimately release officers to deal with situations that need greater human involvement.

What our customers say


Our Force had a requirement to swiftly procure new technology into the hands of our front line officers. SCC helped us realise this requirement with a strong degree of professionalism. Their solution has enabled us to develop an increased level of efficiency in the Policing service to our community.


Narinder Singh
Head Of Procurement,
East Midlands Strategic Commercial Unit

WestMidlands Police

At West Midlands Police we have to continually find savings without cutting our front line and essential services. SCC have managed to help us find considerable savings in the way that we purchase our IT equipment. Their Lifecycle Services have integrated well into our own internal systems and processes, leading to faster, more cost effective and efficient purchasing. We now see SCC as a partner, not just a supplier and look forward to working with them on more initiatives that will continue to make our consumption of IT more efficient.


Leigh Jones
Head Of Contracts and Procurement,
West Midlands Police


The quality of our ICT systems and infrastructure are critical in allowing us to achieve our core purpose of keeping the people of Lancashire safe. We have worked closely with SCC for five years as a key supplier and have a strong working relationship through which we ensure that we achieve value for money. They provide dynamic solutions and high quality support services and we therefore consider SCC to be a trusted provider.


Edward Newton
Head Of ICT,
Lancashire Constabulary

Your challenges

How to utilise technological advancements to increase productivity, streamline processes and improve policing outcomes

Demand for police services increasingly more diverse and complex

Skills requirement to counter the changing nature of crime and evolution of new crime types and threats


How to attract and retain employees through digital enhancements which align with the expectation of a modern workforce

How to prioritise and champion Environmental Social Governance (ESG) factors across all operations and procurement processes to deliver more sustainable citizen services


Share and utilise data across forces to address regional inequalities and improve outcomes at a reduced cost

Our key Police solutions

Utilising the latest IT technologies is key to the success of long-term transformation, however legacy environments and outdated IT kit are holding police forces back from achieving their full potential. At a time when budgets need to be maximised, investing in IT equipment which will rapidly become outdated and depreciate in value, will not be high on the agenda for police forces despite the benefits of modernisation.

SCC’s Payment Solutions service mitigates the initial investment in IT equipment by enabling police forces to transition from a Capex procurement model to an Opex model. This allows forces to utilise the latest IT innovations whilst predicting future IT spend and keeping costs down.

Anything as a Service

SCC’s ‘as a Service’ consumption model is designed to enable police forces to replace legacy assets easily, by providing a lifecycle service that works on a ‘cost per asset’ basis. SCC can design payment agreements for all asset types including End User Devices, Infrastructure, Storage, Print, Audio Visual, Mobile and any associated services.

Device as a Service (DVaaS)

Our DVaaS solution encompasses the full lifecycle of IT asset procurement including catalogue management and purchases, configuration and delivery, maintenance and support and finally, decommissioning and recycling.

Software Payment Agreement (SPA)

The SCC Multi-year Software Payment Agreement solution allows forces to take advantage of multi-year discounts from vendors whilst also being able to pay for the solution on an annual basis as if they were renewing annually. This saves the forces from the possible 5% – 25% increase per year vendors issue with agreements.

The benefits

  • Safeguard spending and take advantage of predictable monthly costs.
  • Build a competitive edge by aligning IT to business objectives.
  • Contribute to sustainability objectives and circular economy through recycling of IT.
  • Embrace the benefits of regular technology refreshes, ensuring the latest innovations are being utilised.

The introduction of remote processes for warrant applications, conducting interviews, taking statements digitally and an increase in email communications, are just a few of the ways police forces have adapted to the changes since the COVID-19 pandemic. Current ageing legacy infrastructure is a barrier to the adoption of the new working practices. As supply chain issues caused by component shortages hit many IT providers accessing the kit required to remain operational is becoming challenging for forces.

Partnering with SCC will give police forces access to our 1000’s of vendor partners and suppliers as well as our massive stock holding, stored across the UK to enable fast configuration and delivery to our customers.

Product Supply

Our asset management system Lifecycle™ helps police force organisations to reduce the administrative and transactional cost of purchasing IT equipment through a pre-defined catalogue of products available to order by the end user, with approval processes built in.


SCC will configure the device at our National Distribution Centre, which has the capacity to roll out 780,000 configured devices annually and process up to 1,000 builds per shift. Services include comprehensive configuration, image management and asset tagging for laptops, desktops, tablets, mobile devices, servers and switches.

Recycling Services

To meet compliance requirements and ensure the safe destruction of data carrying devices to protect sensitive information, police force organisations need to work with an approved, secure recycler. SCC offer a number of recycling services including data erasure/ destruction, full device destruction/recycling or an option to remarket and redeploy kit back into the organisation. For organisations with enhanced security protocols we can recycle devices on the customer site.

The benefits

  • Access to a reliable supply of IT equipment to meet project requirements.
  • Support sustainability and net-zero ambitions.
  • Mitigate the risk of price increases, with secured stock in advance and bulk buying discounts.
  • Redeploy devices into estate or remarket them to maximise value from investment.

SCC Professional Services can provide a wide range of general, vendor independent consultancy services that can address a myriad of police requirements. Our architects and consultants have extensive experience of delivering consultancy services for police forces of differing sizes enabling them to offer genuine, real-world insight and experience to our customers.
Digitalisation, a shifting international landscape and budgetary pressures are all adding to the need for police forces to evolve at pace. Central to seizing the opportunities hidden within this complex environment are large-scale innovation and transformation.

By exploiting the opportunities and managing the risks of digital technology, we deliver innovative and award-winning services based on the latest technology, training police teams to achieve ongoing success.

SCC’s Strategic Consultancy Practice can advise customers in the following focus areas:

  • Digital Workplace – Desktop transformation, Microsoft 365, configuration management application delivery, VDI, MDM, technology adoption.
  • Enterprise Solutions – Data centre modernisation, server/compute, storage, backup, virtualisation, converged and hyper-converged solutions.
  • Network and Network Security – LAN, WAN and WLAN, software defined networks, next generation firewalls, IDS/IPS, identity and network access services.

Our consultants can deliver a broad range of services including:

  • Technical presales support for complex and multi-tower engagements.
  • Review and definition of a customer’s strategic principles.
  • Review and development of an existing IT strategy.
  • Maturity assessments, either targeted or wide scope.
  • Assess the current state (as is) of a customer’s environment and help define the desired future state (to be).
  • Create a technology roadmap that details the journey to the future state.
  • Define and govern technology transformation programmes and complex service migration.
  • Complete cost assessment and transformation exercises.

The benefits

  • Access industry expertise to ensure the success of technology investments and projects.
  • Identify opportunities for cost savings and process improvement.
  • Develop IT strategies which align to the organisation’s objectives.

Modernising the underlying infrastructure of police forces is key to enabling access to technology innovations which drive real business insight, opportunity and cost savings, such as Artificial Intelligence (AI) and Robotic Process Automation. As policing is becoming more flexible, with technology integration enabling officers to update paperwork and portals whilst in the field, networking and security has an increasing importance. Plus, as the public sector continue to move to a cloud first approach, today’s Wide Area Connectivity options offer a great transformation opportunity for police forces, allowing them to collaborate securely across the network and support flexible policing initiatives.

Local Area Network (LAN)

The LAN is the bedrock of the network, as a stable, reliable and scalable solution is needed to underpin connectivity requirements across police stations. The management of the network is a key consideration, with newer technologies offering automation of various tasks to streamline day-to-day standard police network functions. SCC has a range of options for the LAN to ensure that is underpins police now and into the future.


Wireless has become the standard connectivity medium for most users, whether it be corporate police users or guests trying to access the network. Wireless needs to provide ubiquitous coverage across an entire organisation and with consideration around user density.


SCC’s Secure SD-WAN capability offers a one stop, end-to-end approach to provide a managed service offering that delivers great value for money and a flexible, secure approach to Wide Area Connectivity.

The benefits

  • SCC has been providing network solutions to police forces for over 20 years, amassing a huge range of experience in the industry.
  • SCC’s approach offers an extension and evolution of the network infrastructure.
  • The managed service ensures cost savings, tailored solutions and enhanced security capabilities.
  • Embrace flexible, reliable solutions designed to get the most out of investments.
  • Enable access to AI and Robotic Process Automation technology with cost savings.

Collaboration between police forces, government agencies and other public sector organisations is key to delivering services to citizens. Investing in collaboration and communication is vital but challenging at a time when resources and budgets are becoming increasingly constrained.

SCC Collaboration’s services combine audio and video services with unique payment and support solutions to give our police force customers a collaboration platform which maximises productivity and communication between departments, employees and citizens.

Our Collaboration Services for the Police Sector include:

Collaboration Spaces

Bridge the gap between in-person and remote meeting attendees to speed up decision making processes through the use of online meeting room experiences, which offer end-to-end encryption and security identity.

Intelligent Workplace

Incorporating our digital signage and video wall solutions utilising the sharpest resolution to ensure large amounts of data are legible for a wide audience, our intelligent workplace solutions support the change in the way forces are working to empower employees, driving efficiency and productivity.

As a Service Solutions

Accelerating collaboration strategies through consumption-based payment models designed to suit the police forces’ budget. Our consumption services include:

  • Room as a Service – Designed, configured and installed in line with room requirements and then managed and refreshed as required.
  • Voice as a Service – Police organisations can benefit from migrating on-premise telephony estates to a cloud solution which is consumed as a service.

Contact Centres

Our contact centre solutions include full delivery and support services that include integration with market leading desktop software. Citizens can contact the police department, either by phone, email, chat or social media to quickly access the support they need.

The benefits

  • Utilise a modern unified communications strategy which is supported by an expert partner.
  • Cost savings and release funding to reinvest into improving services.
  • Enhanced security encryption to protect police data.
  • Support hybrid working with enhanced collaboration between employees and citizens.


Harnessing digital to transform public safety

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Explore how SCC can help overcome your challenges within the Police sector.






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