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In October, our NHS AI Insights Panel at the Everyman Cinema sparked one of the most talked‑about conversations of the event. That was just the beginning. Now available on demand, this recorded webinar brings the panel back together for a deeper exploration of AI in the NHS. Hear directly from NHS leaders and digital experts...
AI in Healthcare: The Conversation Continues
Customer and internal interactions usually fall into four main categories, and each category places different demands on the contact centre. B2C environments generally require the most advanced capabilities. The other categories place more emphasis on consistent service, efficient handling, and agent usability. The Three Microsoft Teams Contact Centre Models 1. Connect – Contact Centre Connected to Teams Phone ...
How to Choose the Right Microsoft Teams Contact Centre: Connect, Extend or Unify
When security clearance is critical, speed and trust matter most. Flex Resourcing, is considered as a strategic partner for Resource Managed Services that adapts to your business needs. Whether you need a 1-day emergency assignment or a 12-week deployment of cleared engineers, we deliver trusted talent with precision and pace. Why SCC Flex is the...
SC, DV & NPPV Cleared IT Professionals – Secure Resourcing Across the UK
European technology solutions and services provider SCC has been appointed as Dell’s exclusive nominated reseller across all three lots of the National Desktop and Notebook Agreement (NDNA), marking a major milestone in the evolution of their position on the agreement. SCC are the only nominated strategic partner for Dell on the NDNA framework – a move that reflects the growing tactical alignment...
SCC appointed as Dell’s sole reseller on NDNA framework
Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools
How To Solve The AI Use Case Dilemma
Understand how to improve your security posture with an SCC delivered SIEM Pathfinder using Microsoft tools
The NHS’s Bet on Technology — and Why It Needs to Pay Off
The Department of Health’s new 10-Year Plan sets out an ambitious vision for a preventative, patient-focused, digitally enabled NHS. Artificial Intelligence is central to that journey — referenced more than one hundred times as a tool to boost productivity, improve patient outcomes, and make the workforce more sustainable. But ambition isn’t enough. NHS leaders need a clear, strategic...
Whitepaper: Using Artificial Intelligence to Support the NHS in Becoming Fit for the Future
In today’s hybrid and cloud-first business landscape, network agility and cost efficiency are no longer optional – they’re essential. Software-Defined Wide Area Networking (SD-WAN) has emerged as a transformative solution, enabling organisations to modernise their connectivity while delivering measurable financial and operational benefits, whilst underpinning their business in the right way. But how do you...
SD-WAN ROI: How to Quantify Cost Savings and Operational Efficiency
In today’s fast-moving digital landscape, the lines between software delivery and cybersecurity are blurring – and that’s a good thing. For years, businesses treated these disciplines as separate tracks: software was about speed and features, while security was something to bolt on later. But that approach is no longer sustainable. As threats grow more sophisticated...
Bridging the Gap: Why CIOs and CISOs Must Align on Software and Security
European technology solutions and services provider SCC has been named as a supplier on Crown Commercial Service’s (CCS) Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital Workflow Software Services framework (RM6361). SCC is named on the following Lots, further extending its footprint as a supplier to public sector organisations: • Lot 2: Provision of...
SCC named as supplier on Crown Commercial Service’s Multifunctional Devices and Managed Print Services framework
Microsoft has just redrawn the commercial landscape with its Online Services Pricing Consistency update – a bold move that shifts the focus from bulk buying to strategic cloud engagement. The old playbook of volume-based discounts? It’s officially retired. In its place, a new reality: value-driven pricing where adoption, consumption, and alignment with Microsoft’s ecosystem are the new currency. Effective...
Microsoft’s Pricing Reset: Why Strategic Advisory from SCC Is Now Mission-Critical
European technology solutions and services provider SCC today announced a strategic partnership with Freshworks Inc. (NASDAQ: FRSH), a leading provider of modern customer and employee engagement software. This partnership brings together SCC’s trusted enterprise delivery capabilities and Freshworks’ intuitive IT Service Management (ITSM) and Enterprise Service Management (ESM) solutions to support digital transformation initiatives across...