RingCentralCommunications that scale with your business
RingCentral UCaaS, contact centre and business phone through SCC
Cloud communications built for growth
RingCentral combines unified communications as a service (UCaaS), contact centre capabilities and business phone on a single cloud platform. The advantage is scale: as your business grows, you add capabilities and users without ripping and replacing underlying infrastructure. The platform handles everything from simple extensions through to sophisticated contact centre routing, IVR and reporting, all cloud-hosted, all integrated.
SCC delivers RingCentral for procurement, deployment and lifecycle management across your estate. We handle number migration, desktop phone replacement, contact centre configuration and integration with your existing business systems. Rather than treating communications as separate from the rest of your technology, we position RingCentral as foundational to how your teams operate.
FAQs
What is SCC’s partnership status with RingCentral?
SCC is a certified RingCentral partner.
How long does a RingCentral migration typically take?
Timeline depends on your existing infrastructure and complexity. A simple phone-only migration is shorter than a contact centre deployment with multiple back-end integrations. We plan each phase carefully to avoid disruption.
Can we keep our existing phone numbers when we move to RingCentral?
Yes. We manage number porting from your current carrier to RingCentral. The process is straightforward when handled by experienced partners. We coordinate with your carrier and RingCentral to ensure continuity.
What about international calling and remote workers?
RingCentral handles both well. Remote workers get the same experience as office-based staff, unified communications on their device. International calling is available through RingCentral’s global infrastructure. We configure policies that control costs while supporting global teams.
How does RingCentral integrate with our CRM or ERP?
Integration depends on your specific system. RingCentral integrates with Salesforce, Microsoft Dynamics, SAP and others. We assess your systems first, then configure the right integration approach. Some use APIs, others use pre-built connectors.
What happens if RingCentral goes down or something fails?
RingCentral maintains geographic redundancy and automatic failover. Service is highly available. We also configure backup routing so critical calls can route to alternative systems if needed. We discuss your availability requirements during design.
Speak to a specialist
Phone systems are complex when you have contact centres, remote workers and existing infrastructure to integrate. RingCentral simplifies that complexity. SCC’s job is to make sure that simplicity works across your entire estate, through migration planning, contact centre configuration and ongoing optimisation.
Let’s talk about your current pain points.
