COMMUNICATION AND COLLABORATION
Communication and collaboration:Enabling seamless business outcomes
In today’s digital-first economy, communication and collaboration underpin productivity, customer engagement, and organisational resilience. SCC delivers business communication solutions that empower hybrid work, improve employee wellbeing, and create seamless customer experiences. Our portfolio spans unified communications and collaboration (UCaaS), VoIP phone systems, video walls, and digital signage, through to cloud contact centre solutions and intelligent automation, AI and virtual agents.
We integrate strategy, technology, and adoption services into a single model so organisations can innovate at pace while remaining secure, compliant, and financially agile.
The changing realities of communication
Business leaders face a complex agenda. Hybrid and remote working models demand secure and flexible tools. Customers expect anytime, any channel engagement. Legacy systems increase cost and risk, while cloud and AI platforms bring both opportunity and regulatory pressure.
Meanwhile, capacity strains from video and collaborative workloads put pressure on networks and employees often lack the right tools to work productively and securely.
The challenge is to modernise collaboration solutions not as tactical fixes, but as long-term enablers of growth, resilience, and digital maturity.
Collaboration that drives business outcomes
SCC helps organisations rethink collaboration to become a source of competitive advantage. We deliver unified communications solutions from leading vendors that enable staff to chat, speak and meet securely and seamlessly across devices, locations, and teams. Our meeting room solutions create hybrid and inclusive meeting environments, while our audio visual solutions, including digital signage, LED video and video walls, make your larger and flagship spaces work harder.
Customer-facing teams are supported with SCC customer contact centre services, providing omnichannel engagement platforms that improve satisfaction, reduce wait times, and unlock data-driven insight.
Our payment models, including “as a Service” options, protect cash flow and accelerate transformation, making advanced collaboration accessible and sustainable.
Streamline your communication landscape. Speak to SCC today for a tailored, outcome-focused collaboration strategy.
Key challenges & SCC solutions in communication & collaboration
Insights & Resources
Upgrade your meeting spaces — save up to 25% on HP | Poly video solutions
Trade in your existing video devices and future-proof your collaboration with AI-driven clarity and next-gen Teams-certified performance. Hybrid work demands technology that keeps everyone seen, heard, and included.With SCC and HP | Poly, you can upgrade your meeting rooms with intelligent, future-ready video conferencing solutions — while saving up to 25% through our exclusive trade-in…
Communication and Collaboration
Better Together: Why Cisco and Microsoft Make Sense for Modern UCC
The False Choice Between Cisco or Microsoft Unified communications doesn’t need to be a binary choice. Many organisations have historically tried to simplify their estates by choosing a single vendor for unified communications and collaboration (UCC)—but that often sacrifices flexibility and capability. In today’s connected enterprise, SCC supports a dual-vendor strategy that leverages Cisco and…
Communication and Collaboration
Generative AI Best Practices: How to avoid these costly mistakes
Generative AI is breaking new ground across all industries, from customer service to creative fields. Not least with the release of GPT 4.5 promising to push these boundaries even further. But turning an exciting prototype into a reliable, production-ready system is easier said than done. If AI is going to be more than just a…
Communication and Collaboration
Meeting Intelligence: Where Microsoft 365 Copilot delivers its greatest impact
Cost-effective, cloud-based device management that transforms productivity, visibility and security Microsoft’s AI assistant, Copilot, has seen remarkable adoption since its launch, with official statistics showing daily usage almost doubling every three months. As its capabilities expand across the Microsoft 365 suite, organisations continue to discover new productivity possibilities. However, many organisations have become fixated on…
Communication and Collaboration
Don’t forget your Teams Rooms during your Windows 11 hardware refresh
The world of work has changed so much in the last few years that the standard workplace technology we use daily is now very different. As hybrid and flexible work has become the norm in organisations all over the world, collaboration tools that connect office-based and home-based employees, such as Microsoft Teams Rooms are now…
Communication and Collaboration
On-Demand Webinar: Microsoft Teams Smart Workplace for 2025
Are you looking to transform your meeting experience and drive efficiency savings and productivity gains? An exclusive webinar introducing how AI will play a pivotal role in the customer journey through Smart Workplace Meetings and Meeting Rooms of the future. What you will learn: If you didn’t get a opportunity to join the live webinar…
Communication and Collaboration
Why Choose SCC? Your strategic partner in communication & collaboration
Unrivalled partner ecosystem
Our partnerships with Microsoft, Cisco, RingCentral, and AV innovators provide access to collaborative solutions built for modern business needs.
Uncompromising security & compliance
Every SCC platform integrates security and compliance, supported by proven frameworks and governance practices. This ensures resilient, audit-ready collaboration at scale.
Agile, outcome-focused delivery
We align technology directly to business outcomes, offering flexible commercial models and expert support. Our commitment is to deliver measurable impact, not technology for its own sake.
Flexible ‘as a service’ financing options
Flexible ‘as a service’ financing options for devices and solutions mean SCC can make your transition to modern communications cost-effective and scalable.
Customer-centric partnership
We work side by side with clients, co-creating solutions through a consultative model. SCC is trusted for its combination of technical expertise, responsive service, and enduring partnerships.
Supplier agnostic
We offer independent advice, work with all the market leading UCC platforms, and design, deliver and support solutions combining products from key vendors, such as integrating Webex Contact Center with Teams, to deliver the best outcomes for your business
Expert
Deep and specialist expertise in voice and audio visual with the ability to offer design, delivery and harmonious support for the most complex UCC estate. An unrivalled understanding of the corporate network and the impact our solutions have on critical IT applications and services
Low code and pro code expertise
Having a dedicated development practise means SCC can supercharge implementations with automation and agentic AI and integrate custom applications to enhance functionality and achieve business goals
What our customers say
Working with the [integration] team has been brilliant… the Luware software is easy to use… it does everything we need and much more than we thought.
Caroline Howick, Team Manager – Pensions, Kent County Council
“Investing in digital has been one of the key successes of Queen Mary. We’ve managed to attract students from across the world through use, the use of technology, and without it, we would not be successful.”
Rachel Bence, Chief Information Officer, Queen Mary University
“It has been great to work with SCC to transform our use of technology in our offices. Since installing the new equipment, it’s been easier to support colleagues to meet whether they’re in the office or remote, as well as making our events with guests and customers more interactive.”“It has been great to work with SCC to transform our use of technology in our offices. Since installing the new equipment, it’s been easier to support colleagues to meet whether they’re in the office or remote, as well as making our events with guests and customers more interactive.”
Gary Lindley, Head of Workplace and Commercial Property, Vico Homes.
“SCC were able to come in, immediately assured us that they understood what the problem we had was. Immediately provided a solution for us, which worked fantastically and just, what can I say, it was a joy to work with them from beginning to the end.”
Lee Corns, IT Manager, Senior Aerospace Weston
Frequently Asked Questions (FAQs)
Our partners
We are proud to have built powerful partnerships with the world’s leading technology partners, enabling us to deliver best-in-class Content and Collaboration solutions.
Ready to start?
Book a free discovery session with our solution architect experts to see how transforming collaboration drives productivity and engagement
The SCC Advantage
SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.
Unlock the power of AI
Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.
Flexible payment solutions
SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.
SCC Consultancy
SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.