We’re pleased to announce that we have renewed our partnership as a Patron of the Prince’s Trust for the next 3 years. Having been a patron for the last 7 years we are proud to have supported various schemes and campaigns. Most notably, we largely invested in the Trust in 2018 to help create a…
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Discover the power of the Microsoft Customer Immersion Experience Get hands-on with this unique, risk-free opportunity to explore Microsoft 365 solutions in a “true-to-life” environment Helping you do business anywhere, anytime Register for the Microsoft Customer Immersion Experience Hybrid working is now widely considered as the current and future working environment, but it
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SCC enables home-schooling for local students through laptop donation Thirty high-quality refurbished laptops have been gifted from SCC to disadvantaged students in the Birmingham area through a local education foundation. The Birmingham Education Partnership (BEP) supports the city’s 450 state schools and is committed to ensuring excellence in the education system. Recently, The Partnership has
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The relationship between companies and customers is changing. A new generation of tech savvy, time limited consumers demand instant interaction using modern technology. As a result, the role of the contact centre is also changing, with customers spending less time face-to-face or even talking on the telephone, instead preferring digital interactions at the touch of
Supporting the contact centre of the future Read More »
HPE GreenLake: Bringing the cloud experience to apps and data By Yatheif Mohammed, HPE Technical Account Manager at SCC Many businesses are looking at the best way to manage their workloads, with much talk about public cloud vs on premises IT. However, it’s not always the case of choosing one over the other, but rather,
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SCC AVS has joined forces with workplace software provider Utelogy to enhance management, monitoring, and control of the video-enabled workplace. As SCC’s Communication and Collaboration division, SCC AVS delivers reputable collaborative solutions through audio-visual and videoconferencing. The Utelogy partnership adds an enhanced layer of functionality and introduces advanced Management Information (MI) features. Through this
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Specialist Computer Centres (SCC) is excited to announce it has become a Cisco Advanced Customer Experience Partner, one of only few Cisco partners to hold this distinction, which is the highest tier within the Customer Experience Specialisation. Cisco’s Customer Experience Specialisation enables partners to be recognised as trusted providers, guiding customers as they increasingly
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SCC and SCC Hyperscale, Europe’s biggest independent IT solutions provider and its specialist cloud-enablement brand, have been awarded AWS Marketplace Skilled Consulting Partner (MSCP) status by Amazon Web Services (AWS). This accolade recognises the strong AWS Marketplace Channel practices that have been built, as well as how SCC and SCC Hyperscale have delivered valuable ISV
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Cloud data management provider Veeam Software has recognised SCC with Platinum partner status. This comes after four years of significant investment with Veeam where SCC has made a considerable technological commitment to ensure we can identify, drive and deliver their solutions. One particular milestone over the past few years was picking up the Veeam UK
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Mobile phones are more critical than ever for productivity, but growing security threats make managing and maintaining a large fleet of mobile devices challenging for IT teams. Unique to Samsung and delivered in partnership with SCC, the Enterprise Edition is an integrated package of mobile technology and services designed to make protecting and managing
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The combination of message, video, and phone will reshape the future of work. That’s why SCC has partnered with RingCentral, a leading provider of unified communications (UC), customer engagement, and contact centre solutions for businesses worldwide, to enhance its UC portfolio as we head into the WFH 2.0 era. Before COVID-19, organisations dabbled in remote
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Data is the foundation to drive smarter decisions and fuel transformation. However, whilst 90% of business leaders list improving data as a top priority, only 15% of them are actually getting what they need from their data. That’s where AI comes in. The IT market is shifting towards insight-driven self-service analytics and transformational business
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