Specialist Computer Centres (SCC) is excited to announce it has become a Cisco Advanced Customer Experience Partner, one of only few Cisco partners to hold this distinction, which is the highest tier within the Customer Experience Specialisation.
Cisco’s Customer Experience Specialisation enables partners to be recognised as trusted providers, guiding customers as they increasingly transition to Cisco Software as a Service (SaaS) and Cisco licensing, including Enterprise Agreements (EAs), across their businesses.
Customer success has always been rooted within SCC’s lifecycle approach to both technology consumption and delivery. SCC has demonstrated its capability as a proven partner with the right people, processes, and tools to lead to a successful Cisco Customer Experience practice; providing services throughout the customer lifecycle, delivering outcomes and align clients’ business objectives; guiding customers through the on boarding and adoption of their Cisco technology and nurturing long term deeper relationships.
Ali Dando, SCC Cisco Customer Success Practice Lead said, “We are honoured to receive the distinction of Advanced Specialised Customer Experience from Cisco, not only because we value our strategic Cisco partnership but it demonstrates SCC’s ability to its customers to receive the best experience throughout their entire Cisco software lifecycle.”