SCC AVS has joined forces with workplace software provider Utelogy to enhance management, monitoring, and control of the video-enabled workplace.
As SCC’s Communication and Collaboration division, SCC AVS delivers reputable collaborative solutions through audio-visual and videoconferencing. The Utelogy partnership adds an enhanced layer of functionality and introduces advanced Management Information (MI) features. Through this partnership, SCC’s customers will see an improvement in overall user experience, reducing downtime, and increasing the return on meeting space investments.
Utelogy Corporation is a visionary provider of control, monitoring and analytics software for workspace management and SCC’s standard service will now include Utelogy by default. This will deliver remote management of the entire collaboration estate; 24x7x365 application and network monitoring; aftercare and warranty services; preventative maintenance visits; cloud video; and hosted unified communications.
“This collaboration will benefit SCC AVS customers in several ways,” explains SCC AVS Managing Director, Graham Fry. “It will enable faster solution deployment through remote configurations; allow for improved room uptime and reduced costs with automated room readiness testing and self-healing functionality; and provide greater insights and automation across both our and our clients’ wide range of device and manufacturer deployments within a single platform.”
“We are delighted to sign this agreement with SCC AVS,” comments Jonathan Mangnall, Utelogy. “SCC has great relationships across Europe at the C-level with many significant customers, and we look forward to providing them with powerful tools to compliment and enhance their AV and UC service management offering.”