Emergency services
Emergency services:Emergency services digital transformation solutions
Modernise public safety across police, fire and ambulance with secure, interoperable technology shaped for frontline reality. From resilient cloud and networks to ESN-ready mobility, digital forensics and 24/7 protection, the focus is clear: faster response, safer workers, better outcomes for the public. Proven with UK forces and available through established public-sector frameworks for a clean route to procurement.
Prioritise outcomes and shape a phased plan that fits your timelines and risk posture.
Evolving public safety demands
Public safety is shifting on multiple fronts. Demand is more diverse and complex, while budgets tighten and expectations rise. Forces now have to lift productivity, share data securely across regions, attract and retain skilled people and counter fast-evolving threats from cyber crime to digitally enabled offences. Sustainability pressures add another layer, asking for smarter estates and lower-impact tech that does not disrupt service. Budgets are tight and timelines fixed, so plans phase delivery and risk accordingly. Meeting these pressures calls for modern tools, joined-up information and dependable partners that deliver at pace.
SCC UK comprehensive emergency services solutions
SCC provides an integrated stack designed for blue-light realities: secure infrastructure and cloud to replace ageing systems; AI-assisted cyber defence with digital forensics to protect sensitive data and preserve evidence; unified communications for multi-agency coordination; ESN-ready rugged mobility for the field; data platforms for intelligence-led operations; and flexible payment options that refresh tech without heavy up-front spend. Procurement stays straightforward via major UK frameworks, backed by a track record of delivery for emergency services nationwide.
Key opportunities, challenges and SCC solutions in emergency services
Insights and resources
Bluelight Partnership from Toughbook and SCC to address emergency service mobility challenges
New Bluelight Partnership promises Emergency Services Network (ESN) ready solutions to meet modern demands. Panasonic TOUGHBOOK and SCC announced a Bluelight Partnership to deliver tailored mobile computing solutions to address the evolving needs of the UK’s Emergency Services. With a wealth of experience serving the UK’s Emergency Services and an already established successful working relationship,…
Police
SCC named on CCS Big Data and Analytics Agreement
SCC, Europe’s largest independent IT solutions firm, has been named as a supplier on Crown Commercial Service’s (CCS) Big Data and Analytics agreement. SCC has been awarded a Framework Contract for Lot 2 on the agreement, which offers commercial off-the-shelf (COTS) software specifically for big data and analytics capabilities to Public Sector organisations. This includes:…
Police
SCC Document Services is a brand new supplier on the KCS Framework
SCC are delighted to be a brand new supplier on the KCS Procurement Services framework under the provision of Multi-Functional Devices and Digital Solutions in lots 1 and 2. This framework covers the provision of multi-functional devices and digital solutions, including both A4 and A4/A3 networked and standalone multi-functional devices, printers, high volume print room…
Police
How to implement a programme of continuous digital automation
With the universal need for businesses to operate more and more parts of their business at increasing speed, automation has become the cornerstone of every good digital transformation strategy. And there’s no doubt that opportunities for digital automation are all around us – to make the execution of tasks quicker, cheaper, more efficient and more…
Police
Dell Technologies Awards SCC Breakthrough Partner of the Year
Dell Technologies Awards SCC Breakthrough Partner of the Year at the Dell Partner Summit Awards SCC is delighted to be awarded Breakthrough Partner of the Year at the Dell Partner Summit and Awards, which recognised top performing partners and celebrated growth at the prestigious Savoy in London. Mark Russell, Dell Partner Alliance Manager at…
Police
Consciously Hybrid
The public sector has found itself in a state of ‘unconscious’, unplanned flux following a decade of inertia since the introduction of the Government’s Cloud-First policy. The effects of this race to the public cloud, and the one-size-fits-all methodology, are still felt today. The documentary uncovered why organisations, many of which still feel paralysed by…
Police
Why choose SCC? Your strategic partner in emergency services
SCC combines deep emergency services expertise with cutting-edge technology solutions, supporting over 40 police forces and numerous fire and ambulance services across the UK. Our comprehensive approach spans from initial consultation through implementation and ongoing support, ensuring seamless technology adoption without disrupting critical operations. With established partnerships across government frameworks and proven experience delivering mission-critical solutions, we understand the unique challenges facing emergency services and provide tailored solutions that enhance public safety while delivering measurable operational improvements.
Proven emergency services expertise
Over two decades supporting police, fire and ambulance services with mission-critical technology solutions and comprehensive lifecycle management.
Comprehensive framework coverage
Access through 30+ government frameworks including G-Cloud, CCS and YPO, simplifying IT procurement while ensuring compliance and best value.
24/7 operational support
UK-based Security Operations Centre provides round-the-clock monitoring, incident response and technical support for emergency-grade service levels.
Frameworks
What our emergency services customers say
“Our Force had a requirement to swiftly procure new technology into the hands of our front line workers. SCC helped us realise this requirement with a strong degree of professionalism. Their solution has enabled us to develop an increased level of efficiency in the Policing service to our community.”
Narinder Singh,
Head Of Procurement,
East Midlands Strategic Commercial Unit
“At West Midlands Police we have to continually find savings without cutting our front line and essential services. SCC have managed to help us find considerable savings in the way that we purchase our IT equipment. Their Lifecycle Services have integrated well into our own internal systems and processes, leading to faster, more cost effective and efficient purchasing. We now see SCC as a partner, not just a supplier and look forward to working with them on more initiatives that will continue to make our consumption of IT more efficient.”
Leigh Jones,
Head Of Contracts and Procurement,
West Midlands Police
“The quality of our ICT systems and infrastructure are critical in allowing us to achieve our core purpose of keeping the people of Lancashire safe. We have worked closely with SCC for five years as a key supplier and have a strong working relationship through which we ensure that we achieve value for money. They provide dynamic solutions and high quality support services and we therefore consider SCC to be a trusted provider.”
Edward Newton,
Head Of ICT,
Lancashire Constabulary
“SCC have helped LFB deliver this complex project in our operations centre, benefitting both the control staff and more importantly, the people of London.”
Jeremy Sanders Smith, Technical Project Manager at London Fire Brigade
Frequently asked questions (FAQs)
Meet our emergency services specialists
Chris Jump
Chris Jump has worked with and support Public Sector for over 30 years. In my current role as Head of Emergency Services I am responsible for ensuring our customers are given access to the experienced team at SCC in an Account Management, Pre-sales and Delivery capacity, ensuring all customers gain value from each engagement with our teams including Digital, Software & Cyber, Enterprise and Networking, Collaboration and Digital Workplace.
We understand the challenges and priorities facing Emergency Services and are able to demonstrate our credibility in helping organisations realise technical and commercial benefit from existing investments, offer advice and guidance on compliant procurement, support Pre Market Engagement in line with the new Procurement Act, understand and deliver against transformation and innovation indicatives and targets, all underpinning the focus on freeing up budget and resources to focus on delivering front line services.
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Ben Martinek
Ben joined SCC in 2012 as a Technical Account Manager and positions between the SCC Sales, Technical and Project Management teams to lead the pre-sales engagement for our Emergency Services customers.
Ben has twenty-seven years of experience in the IT industry, supporting Emergency Services organisations in defining organisational, technical and operational requirements, ensuring accurate technology alignment to enable the desired outcomes to be achieved. Ben specialises in developing ICT transformation programmes to facilitate organisations in developing their IT Architecture and associated Operating Model in line with their strategic objectives ensuring realisation of measurable benefit.
Ben augments these capabilities by supporting our Emergency Services customers with cost justification analysis and business case writing.
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Will Vale-Onslow
Account Manager
Will Vale-Onslow is a seasoned Account Leader with 15 years of tenure at SCC, specialising in strategic sales to the UK Emergency Services sector. Known for building trusted relationships and delivering tailored technology solutions, Will has consistently driven growth and innovation across complex public sector accounts. His deep understanding of mission-critical environments and commitment to service excellence have made him a valued partner to clients navigating digital transformation.
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Ready to start?
Transform your emergency services operations with proven technology solutions and expert support. Contact our public safety specialists today for a consultation.
The SCC Advantage
SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.
Unlock the power of AI
Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.
Flexible payment solutions
SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.
SCC Consultancy
SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.