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When customers feel cared for, businesses enjoy a ton of benefits: from positive reviews to a boost in revenue. However, traditional customer service solutions are often complex to put into place, not to mention expensive. SCC knows that companies with limited resources need a modern solution – one that enables great customer conversations at a...

Microsoft Teams is so widely adopted that Microsoft now reports more than 300 million active users. And while Teams has become the go-to platform for video meetings and team messaging, many organisations find its telephone features have limited functionality. That’s why SCC have partnered with RingCentral to offer a comprehensive voice solution for businesses using...

Local authorities deliver personalised services to citizens   Business continuity, communication and collaboration has now fully come to the forefront. These three critical ingredients are vital to local government service delivery and present a valuable opportunity for driving transformation of staff, citizens and communities. In local government’s ever-changing environment, cloud-based technology can support new and...

In business, success depends on everyone bringing their best to the table. When two top-tier organisations join forces in this way, their success is more than doubled. Such is the case with SCC and RingCentral, who partnered at the beginning of 2021. Combining decades of end-to-end IT experience with a world-class communications product and partner...

SCC has unveiled the new name for its audio-visual (AV) services business, as SCC AVS becomes SCC Collaboration Solutions in a move that better reflects the breadth and depth of SCC’s capability across the broader unified communications (UC) landscape. Hot on the heels of SCC’s acquisition of Visavvi and four years on from the merger...