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In 2024, the UK security landscape is marked by significant challenges and advancements. With 7.78 million cyber-attacks reported and 50% of UK organisations experiencing a cyber attack in 2024 alone, businesses are increasingly prioritising cybersecurity to safeguard their operations, finances, and reputation. The need for a structured and proactive approach to cybersecurity has never been more critical,...
Understanding the NCSF CAF: A Simple Guide for UK Organisations

Generative AI is breaking new ground across all industries, from customer service to creative fields. Not least with the release of GPT 4.5 promising to push these boundaries even further. But turning an exciting prototype into a reliable, production-ready system is easier said than done. If AI is going to be more than just a...
Generative AI Best Practices: How to avoid these costly mistakes

Are you looking to transform your meeting experience and drive efficiency savings and productivity gains? An exclusive webinar introducing how AI will play a pivotal role in the customer journey through Smart Workplace Meetings and Meeting Rooms of the future. What you will learn: If you didn’t get a opportunity to join the live webinar...
On-Demand Webinar: Microsoft Teams Smart Workplace for 2025

Windows 11 is just an upgrade on Windows 10, needing only a simple set of software upgrades, right? Think again. Many organisations are well underway with their migrations towards Windows 11 (and with Windows 10 going out-of-support in October 2025, yours should be too if it isn’t already). We’ve found that as organisations have dived...
Why a device refresh is a cornerstone of your Windows 11 strategy

Microsoft Ignite 2024 has once again set the stage for innovation, with exciting announcements that are capturing the attention of partners and organisations across the world. As one of the UK’s leading managed services providers and a key Microsoft partner, we’ve been absorbing the insights and updates that matter most to IT leaders across the...
Our Top 5 Takeaways from Microsoft Ignite 2024

Microsoft Copilot, the new AI companion tool, is currently being rolled out across a wide range of Microsoft products, including 365, Windows 11, Edge and Bing. Every day, more and more employees in businesses all over the world are discovering how it can transform their working lives. Copilot is providing assistance in many of our...
M365 Copilot: Supporting Neurodivergent Employees with Copilot

Microsoft Teams specialist Resonate will further enhance SCC’s managed services portfolio. This is the third strategic acquisition for SCC in past year, following Nimble Approach and Vohkus. European technology solutions and services firm SCC today announced the acquisition of Resonate, a leading global provider of cloud voice and collaboration services based on Microsoft Teams. Employing...
SCC Strengthens its Microsoft and Unified Communications and Collaboration Portfolio with Acquisition of Resonate

If you’re involved with IT and have begun to explore the possibilities of artificial intelligence, then you’ll probably already be aware of Microsoft Copilot. The AI assistant tool for a wide range of Microsoft products, including 365, Outlook, Bing and more, is transforming day-to-day work for a wide range of employees and job roles. As...
M365 Copilot: Building The Business Case

When customers feel cared for, businesses enjoy a ton of benefits: from positive reviews to a boost in revenue. However, traditional customer service solutions are often complex to put into place, not to mention expensive. SCC knows that companies with limited resources need a modern solution – one that enables great customer conversations at a...
SCC and RingCentral: Smarter Customer Conversations with RingCX

According to the World Economic Forum, 68% of employees prefer hybrid work, with only 8% preferring to work from the office full-time. It’s now commonplace for meetings to take place with some participants in the meeting room in person, and others connecting remotely via Microsoft Teams. While this gives businesses and employees useful flexibility in...