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Local government authorities are facing financial pressures like never before, to the point where solvency is becoming a real issue. Four local authorities in the UK declared bankruptcy in 2023, and there is every chance that more will follow throughout 2024 and beyond. There is only so much that authorities can do in addressing financial...

Quite often organisations believe that doing nothing for their IT investments is the most cost effective thing to do during challenging times. The answer is, it’s not – and here’s what really happens: If this sounds familiar, know that there’s a better way forward… Digital transformation is an area that countless businesses and public-sector organisations...

It won’t have escaped your notice that data volumes worldwide continue to grow – fast, and exponentially! Research from Statista has found that global data is expected to balloon from just over 64 zettabytes in 2020 to as much as 180ZB by 2025. A significant proportion of that data is ‘business data’ and not only...

Programmes around environmental, social and governance (ESG) concerns are now common across many industries, to the point of becoming the norm and most responsible organisations have executive targets associated with ESG goals. Governments, citizens and investors alike now expect businesses to take their ESG responsibilities seriously: according to Harvard Law School, a quarter of global...

It seems strange to say that the NHS is under more financial pressure than ever before, despite the fact that funding for it has reached record levels. This is down to a variety of reasons: some of them are knock-on effects of the Covid pandemic, such as ongoing costs and the elective care backlog. However,...

Microsoft and NHS England have agreed to a new 5-year health deal for centrally provided licensing. ‘NHS23’ will enable all NHS organisations across England to utilise Microsoft 365 security tools and solutions to protect their people, data and assets. In 2020, Microsoft Teams was first rolled out across the NHS. Since then, it is estimated that NHS...

The pace of technological change means that all good digital transformation strategies have to factor in readiness for continuous evolution. Businesses that lag behind their competitors in adopting technological advancements find it harder and harder to catch up. To overcome this challenge, they must completely rethink their approach and consider strategy and planning in tandem....

The COVID-19 pandemic has prompted a major rethink within business communication. All around the world, organisations came to realise just how important smooth and easy comms are to operations and collaboration. And as hybrid working has emerged as a long-term solution, the businesses that have invested in digital transformation and online means of communication have...

It wasn’t so long ago that artificial intelligence and machine learning were considered trendy buzzwords with limited relevance to most businesses. But times have changed quickly, and AI has become essential in many use cases. Among them are customer service (cited by 56% of respondents to the Forbes Advisor survey) and cybersecurity (51%). The rush...

Businesses all over the world are having to deal with an unprecedented amount of data – and it’s growing all the time. This is down to increased digitisation and the rise of the Internet of Things (IoT) that has expanded the range of data collection points. While there’s a natural tendency to deal with this...

This landmark partnership will bring SER’s Intelligent Content Automation platform Doxis to SCC customers and organisations in UK to transform the way businesses manage documents and associated workflows to support their Digital Transformation process. Doxis Intelligent Content Automation is designed to help businesses : improve their operations increase efficiency help reduce wasted costs associated with...