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Data is now the lifeblood of almost every type of business you can think of, helping to improve efficiency, enhance customer experiences, guide better decision-making, or support stronger employee productivity. No wonder, then, that the global big data analytics market is set to be worth more than $105 billion by 2027.  But despite the importance...

Analytics is proving increasingly instrumental to modern business, because of the competitive advantage it can help generate. By replacing guesswork with hard, data-driven facts, businesses can develop more informed strategies, connect with customers better, improve their productivity, and find efficiencies that save time and reduce costs.  Realising these benefits requires high data literacy, but many...

Microsoft and NHS England have agreed to a new 5-year health deal for centrally provided licensing. ‘NHS23’ will enable all NHS organisations across England to utilise Microsoft 365 security tools and solutions to protect their people, data and assets. In 2020, Microsoft Teams was first rolled out across the NHS. Since then, it is estimated that NHS...

The pace of technological change means that all good digital transformation strategies have to factor in readiness for continuous evolution. Businesses that lag behind their competitors in adopting technological advancements find it harder and harder to catch up. To overcome this challenge, they must completely rethink their approach and consider strategy and planning in tandem....

It wasn’t so long ago that artificial intelligence and machine learning were considered trendy buzzwords with limited relevance to most businesses. But times have changed quickly, and AI has become essential in many use cases. Among them are customer service (cited by 56% of respondents to the Forbes Advisor survey) and cybersecurity (51%). The rush...

A pilot programme has underlined the transformative potential of technology following a healthcare trial that significantly reduced unnecessary GP appointments, 999 calls and specialist team visits for vulnerable patients while cutting hospital appointments by 80%. Conducted by SCC, Europe’s biggest independent IT solutions provider, and South Warwickshire NHS Foundation Trust (SWFT), the pilot represents a...

A major logistics company had a problem that was causing time and money to be lost as well as customer service impacted. Vehicles were being sent out to pick-up consignments for delivery only to discover on arrival that there was some kind of special requirement. The items might be particularly heavy or difficult to handle,...

Think of the leading nations in digital technology; consider the most infamous regions for tech innovation. You’re most likely picturing Silicon Valley and global tech brands – the likes of Apple, Facebook and Google – leading the way. You’re unlikely to think of Estonia. But this post-Soviet state is showing its tech-savvy side with the...

It was a big year for cyber security in 2018. The General Data Protection Regulation (GDPR) came into force, demonstrating the serious nature of confidential data and keeping it safe. For those who fail to align their practices to the regulation, they face the consequences of a hefty fine, which could potentially destroy their business....

New research by Gartner has revealed that businesses across all industries are using artificial intelligence (AI) to gain an advantage over competitors. The 2019 CIO survey, of 3,000 chief information officers across 89 countries, found that the number of organisations using AI has risen by 270% since 2015. It also uncovered that 52% of telecommunications...

A new NHS approved £1.5m ‘Tele-Pharmacy’ has opened in Liverpool aimed at assisting people living with chronic care conditions to manage their medicinal needs through an artificial intelligent (AI) mobile app. ‘Now Patient’, developed by Now Healthcare Group, aims to support up to 15 million people living with long-term health conditions such as cancer, diabetes...

Artificial Intelligence (AI) is set to create more jobs than it erases over the next two decades according to a new report. The report, by PricewaterhouseCoopers (PwC), claims that AI will create an estimated 7.2 millions jobs in the UK between 2017 and 2037. It is estimated to replace seven million others. The multinational professional...