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The spending constraints that local authorities have felt across the UK in recent years are really starting to hit home. SIGOMA figures have found that real-terms spending power for English local authorities in 2024/25 is over 18% lower than it was in 2010/11 – and this is filtering through to the services the public use...
Transforming local government with Enterprise Service Management
We’ve recently explored some of the challenges that local authorities are facing all over the UK, and how the scale of them is ramping up all the time. Increased populations, greater service expectation, budget cuts, increased costs, outdated systems and a lack of efficiency are all playing their part. With a total funding gap for...
How local governments are modernising with Enterprise Service Management
With the universal need for businesses to operate more and more parts of their business at increasing speed, automation has become the cornerstone of every good digital transformation strategy. And there’s no doubt that opportunities for digital automation are all around us – to make the execution of tasks quicker, cheaper, more efficient and more...
How to implement a programme of continuous digital automation
SCC, Europe’s biggest independent IT solutions provider, is pleased to announce a new strategic partnership with service management specialist 4me, further enhancing its Digital Automation practice at a critical time for digital transformation. 4me is an application specifically built to support the Service Integration and Management (SIAM) approach. It allows internal and external service providers...