SCC, Europe’s biggest independent IT solutions provider, is pleased to announce a new strategic partnership with service management specialist 4me, further enhancing its Digital Automation practice at a critical time for digital transformation.
4me is an application specifically built to support the Service Integration and Management (SIAM) approach. It allows internal and external service providers to collaborate whilst 4me keeps track of service levels. SCC selected 4me, a Gartner Peer insights Customers’ Choice winner, as a partner to complement its existing Digital Automation practice.
4me was named a Customers’ Choice in the March 2021 Gartner Peer Insights ‘Voice of the Customer’: IT Service Management Tools (ITSM) category after receiving a 4.8-star rating with 58 verified reviews as of 31 January 2021.
The new partnership comes as many businesses continue to develop and accelerate their digital transformation strategy in response to the COVID-19 pandemic, with 4me set to help SCC customers reduce total cost of ownership and increase return on investment as a business scaled solution for cloud computing.
Mike Swain, SCC UK CEO, said: “I’m delighted to announce SCC’s new partnership with 4me, enabling a greater breadth and depth of choice for our customers. Digital process automation is a key tool in supporting the Enterprise Service Management part of any company’s digital transformation programme and we constantly work with our customers to find the right journey to meet their needs.
“By partnering with 4me, we can support customers on their evolutionary journey to get the most value in today’s new normal – reducing costs, increasing responsiveness, and improving the experience of customers, partners, and employees. We have introduced several customers to 4me already and look forward to a long and successful partnership together.”
Cor Winkler Prins, 4me Co-Founder and CEO, said: “4me are thrilled that we have become a partner to one of the UK’s leading and most recognised technology managed service provider and reseller’s SCC. With reputation, reach and resources, SCC is a key and strategic partner, delivering and implementing our unique Enterprise Service Management (ESM) platform to organisations in all the countries where SCC operates. 4me looks forward to working closely with SCC to provide the best possible solutions to meet their customers’ needs.”