IT Solutions

Content and Collaboration

Enabling the modern workplace for your business today.

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Our Content and Collaboration solutions can help support you with

Collaboration Strategy

Enablement

Hybrid Working

Network Readiness

Proof of Concept 

Security

SCC is helping organisations like yours develop their long-term Content and Collaboration strategy to meet the following strategic outcomes.

01

Increase efficiency

The Digital Workplace streamlines processes and allows employees to get more work done in less time.

02

Employee enablement

Employees who have a stronger work-life balance and who are given the tools to do their work efficiently with less stress will become stronger brand advocates. 

03

Manage change and increase adoption

Increasing digital adoption optimally allows organisations to deliver business value, enhance employee experience, and increase user productivity.

04

Proactive and expert support

Delivering premium end-user support to resolve issues and incidents, even before they impact the individuals or teams. 

05

Enable diversity

Collaboration tools and wide ranging devices allow all employees to communicate and connect with each other, creating a strong bond across all user groups within an organisation.

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Our customers

Organisations who trust SCC with their Content and Collaboration Challenges

“The SCC collaboration solution helped the Trust’s team offer community support during the pandemic.”


Andrew Chronias
Chief Information Officer at CLCH

“It all ran like clockwork and that’s down to the careful planning and great communication between SCC and Yodel.”


Ashraf Adil
Director of DevOps & IT Operations at Yodel

“SCC was able to demonstrate in-depth knowledge of the organisation and technology.”


Adrian Steel
Head of IT Operations at IAG, British Airways’ parent company

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Our Content and Collaboration Solutions 

Collaboration Spaces 

We will work with you to discover business drivers and the requirements of user groups that will define your collaboration needs. We will then design video conferencing and collaboration solutions specifically tailored to you. 
We help understand how unified communications (UC) can enable application workflows and what it means for capacity planning, network bandwidth, security, and governance. We then apply our expertise with key platforms such as Microsoft Teams Rooms, Cisco Webex Meetings and Zoom Rooms. 

Intelligent Workplace

Research shows that the future is hybrid, with 72% of organisations planning to incorporate office-based and remote work moving forwards. Intelligent workplaces and the data they provide form critical decision making, which is crucial for organisations seeking sustainable, profitable growth 
With an intelligent workplace the benefits to both employees and organisations can be transformational. 
It can empower employees in their pursuit of wellbeing and work/life balance by enabling them to work whenever and wherever they are. 

As a Service

In an uncertain business climate, both commercial and public sector organisations face limited budgets and delays in funding. Our Payment Solutions team can structure a payment profile against your collaboration projects to suit your budget and achieve the best business outcome for your organisation. 
By utilising our unique in house “as a Service” subscription-based models and leveraging our relationships with trusted financial institutions and vendors, we can help you to advance your technology needs even if your budget doesn’t allow for this. 
We can also help you to release value from your existing technology estate. 
We are here to support you by offering agile and flexible payment solutions to mitigate budget limitations and avoid technology obsolescence. 

Voice

Voice is still the primary communications method for most organisations. Voice communications create meaningful human interactions that allow for sentiment analysis and faster, to the point, messaging. 
The contact centre is fast becoming an essential tool for many types of businesses not only as a tool for support, but also for generating revenue. A large part of any online strategy will involve a contact centre to service customer quickly and efficiently, while reducing overheads and carbon footprint. 
Contact centres are still primarily voice driven, but with a range of channels now being used, customers can communicate with your organisation far easier than before, in a way that suits them. 
We can deliver a true end-to-end Unified Communications (UCaaS) and Contact Centre (CCaaS) in multiple ways by multiple vendors. 

Supplementary Services

Digital Workplace Security 

SCC can help you implement the right tools and security controls for provision of continuous monitoring and incident response across your Digital Workplace. Our aim is to mitigate legal and financial risk and to also remove any potential damage to your reputation. Visit SCC Cyber Security Services »

Digital Workplace Software

SCC can help select, buy and renew, manage software assets, optimise the right software solutions and reduce your annual software costs for your Digital Workplace delivering real business benefits throughout the lifecycle of your software procurements. Visit SCC Software Services » 

Payment Solutions 

We are here to support you by offering agile and flexible payment solutions to help mitigate budget limitations and avoid technology obsolescence. This can be done through our own “As a Service” subscription based payment models or using our relationships with trusted financial institutions and vendors. Visit Payment Solutions »

Professional Services

SCC has a broad and detailed technical expertise that is capable of providing the right combination of skills to suit our customers’ IT estates. We want them to have the best technology solution, from current resource allocation to future scalability. Visit SCC Professional Services »

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Digital Workplace Brochure

FAQs

What should my collaboration strategy be?

Now is the time to rethink how the tactical decisions forced upon you by the pandemic can be rolled into your long-term strategic planning. In an unpredictable world, your organisation needs to be confident it can continue to operate, even in the most demanding of situations. Having a collaboration strategy can significantly improve your organisation’s ability to weather any storm.

Which platform should I choose?

Although the major players might be obvious, the specific requirements of your business may not. Collaboration is not just about real-time communication, it’s also the ability to model workstreams and tightly integrate applications that form the heart of your business.

How can I maximise the value of my licenses?

By maximising the usage and adoption of your collaboration tools, it offers the perfect opportunity to wring every penny out of your EULA.

How will it impact my network?

Nothing stresses a network like real-time video communications. It places unique demands on your infrastructure and forces you to ask, is good enough really good enough?

Our partners

We are proud to have built powerful partnerships with the world’s leading technology partners, enabling us to deliver best-in-class Content and Collaboration solutions.

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Insights

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