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The engine that powers the UK economy is the commercial sector.

It combines the best in business leadership with innovation and technology to ensure that UK businesses continue to be highly respected around the world. At the heart of the commercial sector’s success is the advanced utilisation of all aspects of digital technology.

What our customers say

National

We have a strong partnership with SCC, built over many years, and see our SCC colleagues as an extension of our team. We work closely to ensure our people and special places have the IT support they need. This is delivered from our service desk through to the engineers visiting our places across England, Wales and Northern Ireland. Over the years SCC has demonstrated that it can be flexible to meet our seasonal business needs and changing requirements. We have grown together and hope to continue this journey as we look to meet the demands of an ever changing technology landscape.

 

EMMA FELTHAM
Head of IT Customer Services
The National Trust

Coop

SCC have been a trusted IT partner to the Co-op for more than decade, helping us to succeed in a number of our most critical programmes of work. They have great experience and knowledge across all aspects of IT, providing great support to us from data centres through enterprise infrastructure onwards in to end user computing. SCC are currently right at the heart of our programme to step change our colleague technology estate through the implementation of Windows 10 and Office 365, key changes that will significantly benefit the way in which we support our customers and members.

 

MIKE CLIFFORD
Infrastructure and Service Delivery Director
The Co-operative Group

Marstons

SCC is our key partner on the supply of advice and product to house our critical ERP applications. As a retail business, these systems are at the very core of our business. For over a decade they have provided advice and guidance on our core IT platform to ensure that we can continue to provide the necessary functionality across our offices, breweries and over 1,500 pubs that are at the heart of many local communities. Their proactive approach and deep technical knowledge have ensured that they remain our key trusted advisor on IT products.

 

RICHARD COCKBILL
Head Of Technology Services
Marston’s PLC

Your challenges

Mitigating the cyber security risk as organisations continue to digitise and increase their attack surface

How to take advantage of technological innovations including greater connectivity, autonomous systems, new business models and robotics

Adapting to changing consumer attitudes around sustainability and the circular economy

How to address the human and technical barriers related to creating a sustainable and high-performing hybrid workplace

Pressure to reduce costs, gain predictability of operational expenditure, drive efficiency and maximise margins

Maintaining operations and supply as supply chains become more complicated and components become more expensive/more difficult to source

Our key Commercial solutions

Migrating to the cloud is often key to taking advantage of IT innovations which drive real business advantage, however many organisations struggle on the best approach to achieve their cloud journey. Often a hybrid cloud approach is required when combining on-premise storage with cloud services, as legacy workloads or applications cannot be moved to the cloud due to legal or developmental restrictions. SCC offer a Cloud Readiness Assessment which reviews the entire organisation infrastructure to identify applications and their interconnecting workloads, with the aim of migrating them to the storage solution, which provides maximum benefit and optimised performance from each workload.

Our cloud and on-premise storage solution portfolio includes:

  • Colocation – Maximise the return on investment of current compute and storage infrastructure by hosting it in SCC’s UK based enterprise data centres.
  • SCC Hyperscale – SCC’s Hyperscale Service allows customers to seamlessly host applications and workloads from multiple public cloud platforms, including Amazon Web Services, Microsoft Azure and Google Cloud.
  • Cloud+ – SCC’s secure multi-tenant cloud platform Cloud+ delivers a catalogue of cloud based compute and storage services based on a consumption model.
  • On-premise – An on-premise Cloud Service delivers the benefits of Public Cloud, by deploying as an ‘as a Service’ on-premise solution.

The benefits

  • Streamline workflows and processes.
  • Create a single, integrated view of data.
  • Rationalise property assets
  • Support sustainability agendas.
  • Increase information accessibility, including historic documentation.
  • Enhance protection and security of sensitive data.

With the legacy of the COVID-19 pandemic, remote working is creating entire new organisational structures and new business models. Organisations are now also looking at future modern workplace solutions to provide end users with a seamless work from anywhere experience. Our user first approach will help customers evolve from a device-centric strategy to a user, security, data and applications focused modern workplace.

SCC will align people, process and technology to the following solution areas:

Collaboration and Communication

SCC are unique in our ability to discuss, consult, supply, deploy and support cross-discipline collaboration solutions, combining collaboration toolsets with audio visual, document services and traditional IT.

Unified End-Point Management

A single administrative console allows IT teams to remotely manage corporate devices including identity and access management, patch management, end-point experience monitoring and technology adoption requirements.

Application Modernisation

Application Modernisation is key to any transformational project. SCC can remotely manage the upgrades of applications and deliver containerisation services for legacy applications, which are needed for transformation projects but not fit for cloud hosting.

Technology Adoption

Our Technology Adoption team offers training, end user adoption and learning management services to maximise the benefit of investments in technology.

Service Desk

By blending modern technology with standards-based, proven service management practice, SCC’s multi-lingual service desk provides 24x7x365 support via telephone, email, virtual assistant, self service portals, chat and social media integration.

End User Support

Meet the everchanging expectations of employees by deploying SCC’s flexible remote field services which include: Tech Bar, Smart Locker and IT Peripheral Vending Machines, Repair 365 and Technical Exchange.

The benefits

  • Improved employee health and wellbeing.
  • Collaborate seamlessly from any location on any device.
  • Easy access to the support users require at the time they need it.
  • Improved productivity with modern supported technology replacing legacy infrastructure.
  • Improved security with transparency into how and what technology is being utilised.

To remain competitive organisation’s need to become more agile and to drive cost savings. At a time when margins need to be protected, investing in IT equipment which rapidly becomes outdated is not high on the agenda of many companies despite the benefits.

SCC’s Payment Solutions allows organisations to utilise the latest IT innovations by designing a payment profile which aligns their technology project requirements with their available budget, with a predictable monthly cost.

Anything “as a Service”

Organisations who are trapped by their legacy infrastructure can avoid sweating assets by using SCC’s ‘as a Service’ consumption model. The solution incorporates all the intrinsic steps in the lifecycle of an asset and provides them on a simple ‘cost per asset’ basis. It is tailorable to all asset types including End User Devices, Infrastructure, Storage, Print, Audio visual, Mobile and any associated services.

Device as a Service (DVaaS)

Our DVaaS solution encompasses the full lifecycle of IT asset procurement including catalogue management and purchases, configuration, delivery, maintenance, support and decommissioning and recycling. This removes the burden of managing a complex IT estate and allows IT teams to focus on delivering against strategic business objectives.

Room as a Service

SCC Collaboration design, install, configure, test, provide training and deliver ongoing support for video conferencing enablement meet rooms via a monthly subscription.

Software Payment Agreement (SPA)

Many vendors offer multi-year discounts for software purchases, however they require companies to pay the whole cost up front. The SCC SPA solution allows organisations to take advantage of these discounts whilst continuing to pay for them on an annual basis.

Device as a Service

  • Build competitive advantage by aligning IT to business objectives.
  • Predictable monthly costs.
  • Regular technology refreshes ensuring the latest innovations are being utilised.
  • Free up cash for investment by shifting to a commodity pricing structure.
  • Support green objectives and circular economy.

As our world becomes increasingly connected, organisations face constant and targeted security attacks which can occur at any time and are always evolving. Organisations must invest in advanced cyber security solutions to ensure operational compliance and to protect their proprietary data.

SCC helps customers develop a comprehensive security strategy that encompasses every stage of the security lifecycle. Our Managed SIEM service provides organisations access to best-in-class threat detection services, delivered by our dedicated and experienced operations team. It delivers a complete view of the visible and ‘invisible’ threats facing an entire organisation, reducing detection times and improving defence capabilities.

We collect, store and analyse security event data, consolidate log events and network data from customer devices, endpoints and applications distributed around the infrastructure. This data feeds into SCC’s enterprise class platform, where an advanced Sense Analytics engine normalises and correlates the data to identify anomalies, uncover advanced threats and remove false positives in real-time. The platform is managed from SCC’s Cyber Security Centre where a team of Security Analysts monitor incoming alerts and events. This team actively seeks to provide advice to customers on the best course of action following detection of a threat, with threat detection notifications delivered automatically to customers.

The benefits

  • SCC managing the collection, storage and analysis of security event data, consolidating log events and network data from devices, endpoints and applications distributed around the IT infrastructure.
  • A market-leading advanced analytics engine providing real-time analytics of log data and network flows to identify malicious activity.
  • 24/7 proactive security event monitoring and alerting with Security Experts on hand in our Security Operations Centre to support customers.
  • Detailed event correlation and automatic prioritisation – supplying customers with proactive advice on the best resolution routes.
  • End-to-end security service reporting and service level agreements, helps customers to meet their regulatory and security compliance requirements.

Commercial Brochure

Underpinning transformation in British business

SCC Commercial brochure

Explore how SCC can help overcome your challenges within the Commercial sector.

 

 

 

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