Outsourcing the management of your field-based workforce is not a new business process, but ideas on the matter have recently changed.

Business process outsourcing partners are now being used to cut costs, increase revenues and gain a competitive edge, by providing a service to manage and get the most out of your workforce.

Your Challenges

Are you eager to improve efficiency and get the most out of your workforce?

Is your current field-based workforce lacking in productivity?

Do you want to cut costs, increase revenues and gain a competitive edge?

Do you want to improve workforce development and know-how?

Have you thought about outsourcing your workforce?

Our Solutions

  • Fleet Management
  • GPS Location Service
  • SLA Management
  • Full Account Management
  • Field-based workforce management and optimisation
  • Continual Service Improvement Program

How we do things

With over 30 years’ experience of carrying out our own in-field operations across Europe, we have the expertise to deliver a similar service for you.

Our knowledge is based on extensive experience and up to date technology and research into the challenges faced by our customers. We can help you achieve your goals by defining solutions that are specific to your needs and desired business actions.

Business Benefits

  • Optimise performance – Maintain a high level of performance quality.

  • Cost-savings – Decrease the costs associated with performing field service.

  • Improved customer service levels – With a more consistent, enhanced service.

  • Flexibility – The ability to scale up or down as needed.

  • Productivity – Increase in productivity and reduced field white space.

Why SCC

  • Full account management offering

  • Award winningAward winning European 24/7 multi-lingual service delivery centres and our flexible and educated ISO and ITIL trained staff.

  • TrustTrusted partnership programme.

Related Factsheets

Managing a Field-based Workforce Factsheet

Managing a Field-based Workforce Factsheet

Managing a Field-based Workforce by SCC

Find out more about how we can assist you…

 

 

SEE THE DOCUMENT

INSIGHTS

Want to learn more?

Get in touch today

How we might use your information

We may contact you by phone or email, if you have not opted out, or where we are otherwise permitted by law, to provide you with marketing communications about similar goods and services, the legal basis that allows us to use your information is ‘legitimate interests’. If you’d prefer not to hear from us you can unsubscribe here. More information about how we use your personal data can be found in our Privacy Policy.
CONTACT US