IT Solutions

Digital Workplace

Taking a people-based approach to the Digital Workplace to provide secure access to data and applications, enabling individuals and teams to connect, collaborate and engage.

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Digital Workplace Solutions

Communication & Collaboration

Service Delivery Centre

Managed Print and Digital Document Solutions

Productivity

Remote Field Services

Professional Services

Supply Chain Services

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SCC is helping organisations like yours develop their long-term Digital Workplace strategy to meet the following strategic outcomes.

01

Increase efficiency

The Digital Workplace streamlines processes and allows employees to get more work done in less time. 

02

Employee enablement

Employees who have a stronger work-life balance and who are given the tools to do their work efficiently with less stress will become stronger brand advocates. 

03

Manage change and increase adoption

Increasing digital adoption optimally allows organisations to deliver business value, enhance employee experience, and increase user productivity.

04

Proactive and expert support

Delivering premium end-user support to resolve issues and incidents, even before they impact the individuals or teams. 

05

Sustainability

Focussing on the everyday technology used by organisations to reduce their environmental impact, using digital tools and processes to make sustainability improvements.

06

Enable diversity

Collaboration tools and wide ranging devices allow all employees to communicate and connect with each other, creating a strong bond across all user groups within an organisation.

07

Drive ROI and generate revenue

The digital workplace can be a powerful tool for driving ROI and generating revenue via enhanced collaboration, streamlined workflows and remote work enablement.

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Our customers

Organisations who trust SCC with their Digital Workplace

“The most impressive part of the partnership so far is, is that word actually: partnership. SCC provides a huge array of services but what’s impressed me is a willingness to want to understand the services that are really going to make a difference to us as OCS both in the IT function, in the technology function, but also to all of our colleagues who consume IT and maybe even some who don’t.”

Justin Parsons,
Group Technology Director at OCS

“SCC have been a trusted IT partner to the Co-op for more than decade and have great experience and knowledge across all aspects of IT. SCC are currently at the heart of our programme to step change our colleague technology estate through the implementation of Windows 10 and Office 365, key changes that will significantly benefit the way in which we support our customers and members.”

Mike Clifford,
Infrastructure and Service Delivery Director
The Co-operative Group

“One of the things that MBDA is particularly proud of is how productive our employees are from day one. SCC is one of the key enablers of this, with the delivery of equipment, the correct setting up of applications and the ability for all of our customers to log in and collaborate as a team from day one.”

Dave Molloy,
Information Management C S & I IT Operations Manager
MBDA

“SCC were able to come in, immediately assured us that they understood what the problem we had was. Immediately provided a solution for us, which worked fantastically and just, what can I say, it was a joy to work with them from beginning to the end.”

Lee Corns, 
IT Manager
Senior Aerospace Weston

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Digital Workplace Solutions

Content & Collaboration

We provide a comprehensive range of solutions, built on our strong relationships and high-level accreditations with vendors including Cisco, Microsoft, RingCentral and others. Our highly skilled consultants can advise on the best comms deployments for your needs, whether cloud-based, on-premise or hybrid, and with a variety of self-service and automation integrations possible. For more information please visit SCC Collaboration Solutions »

Digital Document Solutions

SCC’s Digital Document Solutions provide vital support on a flexible scalable basis and consist of solutions that are online, offline, or a combination of the two. These include Managed Print Services that cover office and remote workers; an ISO and BSI accredited DocuHub for offsite production; and Inbound and Outbound Mail services that can digitise and distribute mail.

Modern Endpoint Management

We offer a comprehensive approach to securing endpoint devices that combines hardware, software and services. As a device comes to the end of its lifecycle, MEM can also address responsible recycling to prevent data breaches and minimise environmental impact.

Digital Employee Experience Management

We can help you keep a close eye on the experiences of every employee in your organisation through a range of tools and software solutions that measure employee interactions enabling you to deliver a seamless, device-agnostic user experience.

Digital Automation

Achieve more for less with an intelligent approach to digital process automation. Our Digital Automation Practice comprises 50+ service delivery and consultancy professionals, working with specialist vendor partners to deliver support matched to client requirements; from self-operated to fully managed services.

Identity & Access Management

We provide an advanced specialisation in Identity and Access Management that can improve your security through zero-trust principles, and support hybrid workforces. We can also deliver identity workloads through industry-standard directory platforms, and ensure that access management is fully deployed across all apps, devices and users.

Productivity

SCC provides a range of different services that keep workforces productive, which ensures the right technologies are in place for them; delivering premium end-user support and incident resolution; managing user data securely; and using AI to measure performance in real time and proactively identify areas for improvement and cost efficiency.

Supplementary Services

Digital Workplace Security 

SCC can help you implement the right tools and security controls for provision of continuous monitoring and incident response across your Digital Workplace. Our aim is to mitigate legal and financial risk and to also remove any potential damage to your reputation. Visit SCC Cyber Security Services »

Digital Workplace Software

SCC can help select, buy and renew, manage software assets, optimise the right software solutions and reduce your annual software costs for your Digital Workplace delivering real business benefits throughout the lifecycle of your software procurements. Visit SCC Software Services » 

Payment Solutions 

We are here to support you by offering agile and flexible payment solutions to help mitigate budget limitations and avoid technology obsolescence. This can be done through our own “As a Service” subscription based payment models or using our relationships with trusted financial institutions and vendors. Visit Payment Solutions »

Professional Services

SCC has a broad and detailed technical expertise that is capable of providing the right combination of skills to suit our customers’ IT estates. We want them to have the best technology solution, from current resource allocation to future scalability. Visit SCC Professional Services »

Copilot Readiness

How can SCC help?

Customer first is one of our key values and we help clients succeed through IT transformation and exceptional customer experiences through our approach of discover, design, supply, implement, manage and optimise. We offer strategic support and advice through the whole lifecycle of the relationship to ensure thorough communication, alleviation of any risks, build trusted relationships to ensure the delivery of business outcomes. 

Every customer journey starts with an idea.

We can help you on every step of your journey by understanding what you want to achieve, then working with you to find the best way of getting there.

Next, we design a solution.

The design process is where we collaborate with you on the technologies available, including how the technology and service should be aligned. These help us to learn about your business to ensure the best recommendations for your digital workplace strategy.

Then we source your solution.

We will then source the technology and resources to ensure they meet all your needs in terms of budget, time, functionality and other objectives.

Then we build and deliver your solution.

Our team of technology experts will migrate you to the cloud will help with everything from sourcing to deployment and migration, whilst ensuring your teams are up-to speed from day one.

We can then manage your solution.

Our managed services are designed to enhance our standard offering with proactive monitoring, strategic design reviews and ongoing assessments to give the best possible experience.

And also help you get the most out of it.

Optimisation services give you greater visibility of your Digital Workplace, ensuring it is designed to provide the best balance between cost and performance.

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Digital Workplace Brochure

Adapting to Change – A New Way of Working

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Digital Workplace Brochure

FAQs

What is a Digital Workplace?

A Digital Workplace is the name given to today’s version of a traditional workplace. The Digital Workplace experience provides personalised, role-based services as well as the data, applications, and collaboration tools required for employees to work from anywhere, on any device, at any time. Taking a people-based approach to the Digital Workplace provides secure access to data and applications, enabling individuals and teams to connect, collaborate and engage.

What are the benefits of a digital workplace?

1. Increased Flexibility and Agility
2. Improved productivity
3. Better Unified Communications
4. Higher levels of creativity and innovation
5. A better employee experience leading to improved employee retention
6. Cost savings
7. Increased collaboration and elimination of silos
8. An enhanced workplace culture
9. Increased security
10. Improved customer experience
11. Happier Employees
12. A happier and empowered workforce
13. Increased revenue

How do you integrate a digital workplace?

Integrating a digital workplace involves several key considerations. Here are some general best practices that you can follow:
1. Define your objectives: Understand what you want to achieve with your digital workplace integration. Define clear objectives and goals that align with your business strategy and overall vision.
2. Choose the right technology: Choose technology solutions that are flexible, scalable, and compatible with your existing systems. Look for solutions that integrate well with your current tools and systems to ensure seamless connectivity and collaboration.
3. Plan your implementation: Plan your digital workplace implementation carefully to ensure a smooth and successful transition. Consider factors such as training, communication, and support to ensure that your employees are prepared for the changes and can effectively use the new tools.
4. Foster collaboration and communication: Encourage collaboration and communication among employees by providing them with the necessary tools and resources. Foster a culture of open communication, sharing, and teamwork to promote engagement and productivity.
5. Ensure security and compliance: Ensure that your digital workplace solutions are secure and compliant with relevant regulations and standards. Implement appropriate security measures, such as access controls and encryption, to protect your data and assets.
6. Measure and monitor success: Establish metrics and KPIs to measure the success of your digital workplace integration. Regularly monitor your progress and make adjustments as necessary to ensure that you are achieving your objectives and goals.
7. Continuously improve: Continuously improve your digital workplace by soliciting feedback from employees and incorporating their ideas and suggestions. Stay up-to-date with emerging technologies and trends to ensure that you are always providing the best possible digital workplace experience.
By following these best practices, you can help to integrate a digital workplace that promotes collaboration, productivity, and innovation.

Why is it so important now?

With how hybrid working is now part of peoples every day working lives, taking a people-based approach to the Digital Workplace to provide secure access to data and applications, enabling individuals and teams to connect, collaborate and engage in imperative. Not to forget, a Digital Workplace helps organisations sustainability initiatives and targets which are front of mind for organisations.

How do I manage risk and security in a digital workplace?

Managing risk and security in a digital workplace involves several key considerations. Here are some general best practices that you can follow:
1. Establish clear policies and procedures: Establish clear policies and procedures for accessing and using digital workplace tools and resources. These policies should address issues such as password management, data handling, and acceptable use of technology.
2. Educate and train employees: Educate and train employees on security best practices and the importance of cybersecurity. This can include regular training sessions, simulated phishing exercises, and awareness campaigns.
3. Use strong authentication: Implement strong authentication mechanisms, such as multi-factor authentication, to ensure that only authorized users have access to your digital workplace tools and resources.
4. Implement access controls: Implement access controls that limit the privileges of users and applications, and ensure that access to sensitive data is restricted to authorised individuals.
5. Regularly monitor for suspicious activity: Monitor your digital workplace regularly for suspicious activity, such as unauthorized access attempts or unusual data access patterns.
6. Backup and disaster recovery planning: Ensure that you have a backup and disaster recovery plan in place to mitigate the impact of any security incidents or data loss.
7. Regularly review and update security policies: Regularly review and update your security policies and procedures to ensure that they remain effective and relevant.

Our partners

We are proud to have built powerful partnerships with the world’s leading technology partners, enabling us to deliver best-in-class Digital Workplace solutions.

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