Sector challenges demand strategic technology solutions

Organisations face persistent supply chain disruption, geopolitical instability and rising costs, while regulation tightens and customers expect seamless digital experiences. Three issues dominate: customer experience that is consistent across channels, security and compliance in the face of increasing cyber threats and a data strategy that removes fragmentation to enable real-time insight. Addressing these pressures requires modern platforms, integrated data and robust cyber resilience that keep services available and compliant at all times.

SCC delivers integrated technology strategies that transform operations

SCC helps travel, transport and logistics organisations modernise at pace with an integrated portfolio: digital workplace transformation to unify distributed workforces, cloud services to modernise legacy infrastructure and adopt a secure hybrid cloud model and cyber services such as 24/7 Managed Extended Detection and Response (MXDR) and incident response to strengthen operational resilience. We also unlock data value with analytics and AI so teams can optimise routes, assets and customer interactions. Together this tackles data fragmentation, lifts operational efficiency and strengthens enterprise security while preparing you for growth through strategic cloud adoption and digital workplace transformation. Contact our transport and logistics specialists to plan your next step.

Opportunities, challenges and SCC solutions for travel, transport and logistics

Enhanced customer experience

Modern travel, transport and logistics organisations demand seamless, personalised journeys across all touchpoints with real-time visibility and tailored delivery options. Digital workplace solutions and cloud-based platforms enable organisations to deliver exceptional customer experiences through integrated data analytics, streamlined communications and responsive service delivery systems. Advanced technology infrastructure directly addresses fragmented systems and creates unified customer engagement platforms.

Challenge

Legacy systems and disconnected data sources prevent organisations from achieving holistic operational visibility and delivering consistent customer experiences across multiple touchpoints and service channels.

SCC solution: Digital workplace transformation

Our Microsoft 365 and Teams-enabled solutions create unified communication platforms that connect distributed workforces, field operations and customer service centres. We integrate collaboration tools with existing systems to eliminate data silos and enable real-time information sharing.

  • Improved customer response times through unified communications
  • Enhanced operational visibility across all service touchpoints
  • Streamlined workforce collaboration between office and field teams

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Operational resilience

Building robust operational frameworks protects organisations against cyber threats, supply chain disruptions and regulatory compliance challenges while maintaining service continuity. Managed security services and infrastructure management create resilient technology foundations that support business continuity and enable rapid response to operational disruptions. Comprehensive cyber protection directly tackles increasing security threats and compliance requirements.

Challenge

Rising cyberattacks and complex regulatory requirements expose organisations to financial penalties, reputational damage and operational disruptions across critical transport and logistics infrastructure.

SCC solution: Managed Extended Detection and Response

Our 24/7 MXDR service provides comprehensive threat detection across entire networks with UK-based security operations centre monitoring, incident response capabilities and compliance management for transport sector regulations.

Outcomes

  • Reduced security incident response times and threat exposure
  • Enhanced regulatory compliance and audit readiness
  • Strengthened protection for mission-critical transport systems

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Smart logistics operations

Advanced data analytics and cloud technologies enable organisations to optimise route planning, asset utilisation and resource allocation while reducing operational costs and environmental impact. Cloud services and network infrastructure create scalable platforms for implementing IoT sensors, real-time tracking and predictive analytics that transform logistics efficiency. Modern infrastructure management directly supports evolving operational requirements.

Challenge

Outdated technology platforms limit scalability, increase maintenance costs and prevent implementation of advanced analytics and IoT solutions required for competitive logistics operations.

SCC solution: Hybrid cloud infrastructure

Our Cloud+ and public cloud services modernise legacy systems through phased migration strategies, providing scalable infrastructure that supports advanced analytics, real-time tracking and integrated logistics management platforms.

  • Accelerated implementation of smart logistics technologies
  • Reduced infrastructure costs through optimised resource utilisation
  • Enhanced scalability for growing operational demands

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Sustainable IT operations

Green technology initiatives and sustainable IT practices enable organisations to meet ESG targets while reducing operational costs through energy-efficient systems and circular economy principles. Recycling services and sustainable supply chain solutions demonstrate environmental responsibility while creating cost savings through responsible asset management. Sustainable practices address regulatory pressures and customer expectations.

Challenge

Increasing pressure to meet carbon reduction targets and demonstrate sustainable practices while maintaining operational efficiency and managing technology refresh cycles.

SCC solution: ESG-enabled technology services

Our SCC Recyclea facilities and sustainable IT services provide zero-waste technology lifecycle management, renewable energy-powered data centres and comprehensive ESG reporting that supports environmental targets.

  • Achieved measurable carbon footprint reduction across IT operations
  • Enhanced ESG reporting and compliance demonstration
  • Reduced technology disposal costs through circular economy practices

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Workforce productivity enhancement

Modern endpoint management and software asset management optimise technology investments while enabling flexible working arrangements that attract talent and improve operational efficiency. Device management solutions and productivity tools create seamless user experiences across distributed workforces. Technology consulting ensures optimal resource allocation and licensing compliance.

Challenge

Managing device security, software licensing and user productivity across diverse locations including offices, warehouses, vehicles and remote working environments while maintaining compliance and operational standards.

SCC solution: Comprehensive endpoint management

Our modern endpoint management platform provides centralised device control, software licensing optimisation and security management across all locations with automated patch management, compliance monitoring and user support services.

  • Streamlined device deployment and management across all locations
  • Optimised software licensing costs through usage analytics
  • Enhanced security posture for distributed technology assets

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Network infrastructure modernisation

Software-defined networking and advanced connectivity solutions enable organisations to support digital transformation initiatives while improving reliability and reducing operational complexity. Network infrastructure upgrades create foundations for Internet of Things (IoT) implementation, real-time data analytics and enhanced customer service capabilities. Infrastructure management supports growing connectivity demands.

Challenge

Insufficient network capacity and reliability constraints limit digital service delivery, real-time operational monitoring and customer experience enhancement across multiple sites and mobile operations.

SCC solution: SD-WAN and network transformation

Our Cisco Meraki-based SD-WAN solutions provide unified network management across multiple sites with integrated security, improved performance and simplified administration through single-portal management.

  • Enhanced network reliability and performance across all sites
  • Simplified network management through centralised control systems
  • Improved foundation for digital service delivery and IoT implementation

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Insights and resources

How the transport & logistics sector can meet ESG targets

How the transport & logistics sector can meet ESG targets

We live in a time where all businesses, across every sector, are expected to play their part in reducing their carbon emissions and joining the fight against climate change. Authorities all over the world are pressing businesses to take action, such as in the UK, where the Government has committed to reaching net-zero emissions by…

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Innovation Island

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How to implement a programme of continuous digital automation

How to implement a programme of continuous digital automation

With the universal need for businesses to operate more and more parts of their business at increasing speed, automation has become the cornerstone of every good digital transformation strategy. And there’s no doubt that opportunities for digital automation are all around us – to make the execution of tasks quicker, cheaper, more efficient and more…

Dell Technologies Awards SCC Breakthrough Partner of the Year

Dell Technologies Awards SCC Breakthrough Partner of the Year

Dell Technologies Awards SCC Breakthrough Partner of the Year at the Dell Partner Summit Awards   SCC is delighted to be awarded Breakthrough Partner of the Year at the Dell Partner Summit and Awards, which recognised top performing partners and celebrated growth at the prestigious Savoy in London. Mark Russell, Dell Partner Alliance Manager at…

DVaaS and the circular economy

DVaaS and the circular economy

The British Government has a target of a 68% reduction of emissions by 2030 and by 78% by 2035. Its goal is for net-zero emissions by 2050. Just as the Government has outlined its net zero ambition, corporate organisations are setting ambitious targets for reducing their carbon footprint and increasing sustainability. One of the biggest…

How DVaaS can help harmonise your boardroom

How DVaaS can help harmonise your boardroom

When it comes to refreshing IT equipment, organisations who pay cash for tech assets are often bound by the balance sheet, as Chief Technology Officers (CTOs) and Chief Financial Officers (CFOs) clash on what is an appropriate length of time for a refresh cycle. “Is it still working?” “Yes.” “Good. Let’s talk in 12 months.”…

Why choose SCC? Your strategic partner in travel, transport and logistics

SCC combines deep sector understanding with comprehensive technology capabilities to address the unique challenges facing transport and logistics organisations. Our 50+ years of experience supporting complex operational environments, combined with strategic partnerships with leading technology vendors, ensures we deliver solutions that drive measurable business outcomes while supporting long-term growth objectives and regulatory compliance requirements.

Proven sector expertise

Extensive experience supporting major transport operators including Manchester Airports Group, Gist and GEOamey with mission-critical technology infrastructure, demonstrating our understanding of complex operational requirements and ability to deliver transformational outcomes in demanding environments.

Comprehensive service portfolio

End-to-end technology services spanning digital workplace solutions, cloud infrastructure, cybersecurity and managed services, enabling organisations to consolidate requirements with a single trusted provider while accessing specialist expertise across multiple technology domains.

Strategic technology partnerships

Long-established relationships with Microsoft, Cisco and other leading vendors provide access to latest innovations, funding opportunities and technical expertise, ensuring our clients benefit from cutting-edge solutions and industry-leading support capabilities.

Accreditations

Microsoft advanced specialisations

Azure, Modern Work and Security specialisations demonstrating deep expertise in Microsoft technologies and hybrid cloud solutions.

Cisco Meraki certified partners

Advanced networking and SD-WAN implementation capabilities with comprehensive support and management services.

ISO 27001 information security management

Certified security management systems ensuring robust data protection and compliance with industry standards.

NCSC certified incident response services

Government-accredited cybersecurity capabilities providing 24/7/365 threat response and security monitoring.

Microsoft FastTrack ready partner

Approved to deliver Microsoft FastTrack benefits enabling accelerated cloud adoption and technology implementation.

What our travel, transport and logistics customers say

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“SCC has been transformational and instrumental in delivering that Yodel digital transformation journey. We have achieved massive operational excellency, with the collaboration of SCC.”

Ashraf Adil,
Director of DevOps and IT Operations,
Yodel

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“SCC is a key strategic partner for Gist. We have had a long standing and trusted relationship and we consider them an incredibly safe pair of hands for the levels of service and support that Gist requires them to provide on our complex and mission critical IT infrastructure.”

Mike Hornby,
Head Of IT,
Gist

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And using this quote: We had some world class IT people from SCC working with us and they enabled us to get to where we needed and cross the finish line on time.”

Mark Grimes,
CIO,
Parkdean Resorts

Frequently asked questions (FAQs)

How can SCC help address supply chain disruptions through technology?

We implement cloud-based analytics platforms, real-time tracking systems and collaborative tools that provide end-to-end supply chain visibility, enabling proactive disruption management and rapid response capabilities.

What cybersecurity measures are essential for transport and logistics operations?

Our comprehensive approach includes 24/7 security monitoring, endpoint protection, incident response services and compliance management specifically designed for transport sector regulatory requirements and operational continuity.

How do SCC’s cloud services support logistics operational efficiency?

Our hybrid cloud solutions modernise legacy systems while providing scalable platforms for IoT integration, real-time data analytics and mobile workforce support, directly improving operational visibility and resource optimisation.

What sustainable IT practices can transport organisations implement?

Through our SCC Recyclea services and renewable energy-powered infrastructure, we help organisations achieve measurable carbon reduction, responsible asset disposal and comprehensive ESG reporting aligned with industry sustainability targets.

Meet our travel, transport and logistics specialists

Andrew Grellier Image

Andrew Grellier

With 25 years of experience, I have collaborated with numerous Train Operating Companies and logistics operators. My approach to providing customers with IT solutions and services involves investing time in thoroughly understanding their problems.

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Nick Barber Image

Nick Barber

Nick Barber has worked within Commercial Sales for 15 years, and has built up a wealth of experience working within fast paced and demanding, business critical industries, to utilise technology and high quality services to achieve business goals.

Nick’s approach is to offer a partnership whereby the customers success is our success, and we become thought of as a proactive and responsive extension of the customers internal team.

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Gary Maher Image

Gary Maher

With almost 4 decades of experience in the IT industry, Gary Maher has worked extensively with multi-modal transport organisations, helping them tackle complex challenges and drive operational improvements. His career has been defined by a commitment to innovation, process optimisation, and building strong, collaborative relationships with customers, vendors, and subject matter experts. Gary’s strategic approach has consistently delivered efficiencies that positively impact the bottom line, making him a trusted partner in digital transformation across the transport sector.

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Transform your transport and logistics operations with technology solutions designed for your sector’s unique challenges. Contact our specialists to discuss your requirements and discover how SCC can accelerate your digital transformation journey.

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The SCC Advantage

SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.

Unlock the power of AI

Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.

Flexible payment solutions

SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.

SCC Consultancy

SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.

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