The realities facing education institutions

Sector leaders now have to deliver digital innovation, support inclusion and wellbeing and adapt rapidly to changing financial and regulatory landscapes. With mounting cost pressures, legacy infrastructure risks and new government safety net mechanisms: such as a clearing-style process for institutional failure: universities, colleges and academies need solutions that secure continuity and protect reputation.

Budgets are tight and timelines fixed. Plans phase delivery and risk accordingly.

SCC partners with education organisations to modernise with confidence, blending sector expertise with scalable services in digital workplace, cloud, cybersecurity, analytics and specialist EdTech. Our approach simplifies operations, strengthens institutional resilience and enables measurable improvements in teaching, learning, compliance and sustainability.

Modern IT for real learning outcomes

Strategic IT underpins every student’s journey: from admissions to alumni, across physical and virtual campuses, in steady state and during unforeseen events. SCC delivers integrated digital tools, cloud enabled platforms, AI driven analytics and accredited cyber protection that keep institutions agile, compliant and resilient. Our record alongside universities, colleges, MATs and schools ensures students receive consistently high value, supportive experiences, even at moments of uncertainty or transition.

Opportunities, challenges and SCC solutions for education

Hybrid and flexible learning

Blended learning is now mainstream. Institutions must provide seamless experiences, widening flexible access and ensuring engaging interaction across classrooms, campuses and remote settings.

Challenge:

Many educators lack unified platforms and face legacy system constraints, making joined up online and in person engagement, access and inclusion difficult to deliver at scale.

SCC solution: Digital workplace

SCC creates seamless hybrid learning environments using modern collaboration tools and secure cloud platforms. These solutions give students equal access to learning while helping staff maintain continuity and engagement at scale.

  • Enable hybrid learning with secure, scalable collaboration tools
  • Enhance inclusivity with universal, accessible digital platforms
  • Minimise disruption with seamless technology transitions

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Cybersecurity and compliance

With sensitive data and reputation at stake, the education sector is a top target for cyber threats. New continuity risks, including those highlighted by government clearing style safety nets, add extra urgency.

Challenge:

Increasing cyber threats and complex regulations demand expertise and investment that many education IT teams struggle to maintain on limited budgets and outdated technology.

SCC solution: Digital & cyber

SCC delivers CREST accredited Security Operations Centre (SOC) services, AI driven Managed XDR and compliance frameworks aligned to GDPR and NIS2. Our education clients reduce manual compliance effort by up to 70 per cent while improving cyber resilience.

  • 24/7 CREST-accredited SOC and managed detection
  • Rapid incident response and GDPR/NIS2-compliance frameworks
  • Secure, audit-ready operations for maximum institutional and student trust
  • Protect data and student records at all stages, including transfer or transition scenarios

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Digital skills and data analytics

Modern education demands the teaching and internal adoption of digital skills, along with turning data into actionable insight.

Challenge:

Skills shortages and siloed legacy systems prevent institutions from extracting value from their data and achieving data-driven decision-making for academic and operational success.

SCC solution: Digital & AI

SCC analytics and software solutions provide actionable insight while developing staff and student readiness for the digital economy. Pathfinder services, AI integration and learning platforms make data meaningful across campuses.

  • Role-specific analytics, dashboards and learning platform integration
  • Data pathfinder and AI adoption services for staff and students
  • Supports evidence-based curriculum, decision-making and operational optimisation

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Scalable, sustainable IT infrastructure

Ageing systems threaten continuity, flexibility and cost efficiency. Fluctuating student numbers or financial shocks require institutions to scale up or down quickly and predictably.

Challenge:

Many institutions carry inflexible, high cost legacy estates that limit innovation, adaptability and reliable digital experience with a shrinking budget.

SCC solution: Enterprise & networks

SCC modernises networks and infrastructure with cloud-enabled, device-as-a-service and FinOps-backed models. This ensures scalability, cost predictability and environmental responsibility.

  • Device-as-a-service, cloud-enabled networks and adaptive IT models
  • Financial agility through as-a-Service and outcome-based contracts
  • Sustainable solutions from device lifecycle management to green procurement

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Student engagement and remote support

Student expectations are rising, with always on, personal support needed, especially at stressful moments like Clearing or when institutions face change.

Challenge:

Resource limits and disconnected digital channels make timely, consistent student support difficult to provide, which affects satisfaction, retention and institutional reputation.

SCC solution: Collaboration

SCC integrates omnichannel contact centres, unified communications and AV platforms to connect students and staff wherever they are. Proactive support tools keep learning uninterrupted.

  • Omni-channel student communication and proactive support
  • Flexible Clearing readiness tools for rapid response and reputation management
  • Administrative automation to relieve staff and improve student outcomes

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Inclusive, equal technology access

Digital inequality remains a barrier to attainment. Institutions must bridge divides with inclusive, budget friendly technology. Bridging the digital divide is essential for equity and for regulatory compliance.

Challenge:

Budget constraints and varying student needs prevent many institutions from closing the digital divide and ensuring modern tools are accessible to every learner.

SCC solution: Software & payment services

SCC delivers flexible procurement, licensing optimisation and DfE-funded programmes that ensure access to modern tools while easing budget pressures.

  • Flexible procurement, device reuse and DfE-funded technology access
  • GreenOps, IT asset remarketing and student device “buy back” schemes
  • Ensures every learner is equipped and no one is left behind

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Esports and modern learning delivery

Esports and immersive technologies are moving into mainstream education. They engage new cohorts, inspire talent and support modern learning delivery.

Challenge:

Limited expertise and internal resource can slow adoption of innovative, engagement boosting platforms like esports and immersive digital classrooms.

SCC solution: Specialist EdTech & AV

SCC delivers esports infrastructure, smart AV and immersive learning platforms. These enable differentiation and attract new learners, while opening new revenue opportunities.

  • Attracts and retains talent through innovation
  • Enriches teaching methods and curriculum delivery
  • Diversifies revenue for forward-thinking institutions
  • Esports arenas, AV collaboration, immersive learning platforms
  • Differentiation, learner retention and expanded revenue streams

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Institutional resilience, risk and student protection

Financial volatility and new government safety net policies require institutions to focus on resilience and student protection alongside innovation. SCC helps education leaders safeguard student interests in every scenario, providing reliable data management, continuity of learning frameworks and technology that ensures seamless transitions, whatever the external conditions.

In high pressure scenarios, from the competitive environment of annual Clearing to unexpected provider challenges, SCC enables institutions to engage rapidly with students, maintain trust and uphold operational continuity.

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Insights and resources

Recycle and save: a new way for education IT

Recycle and save: a new way for education IT

Education is one of the biggest recipients of public spending in the UK – but despite this, the sector is feeling the strain more than ever. According to the Institute for Financial Studies, the sector received £99 billion in 2020-21, second only to healthcare and around 4.5% of UK national income.  However, for a variety…

Ransomware defence in Higher Education: how to safeguard your institution

Ransomware defence in Higher Education: how to safeguard your institution

Ransomware attacks may have been around a while, but they’re still just as damaging – becoming increasingly sophisticated, and unfortunately, increasingly common. Further Education institutions are worryingly over-exposed to ransomware attacks. Although heavily reliant on data, including employee and student information, payment details and even course material, stretched budgets and a focus on student safety…

SCC and NDNA

SCC and NDNA

SCC provides a dedicated proactive account management for all NDNA customers, with aligned contacts who are responsible for the strategic and day-to-day management of accounts. This dedicated account management is specifically aligned to our UK education customers and therefore understands the critical nature of service delivery within the sector and have awareness and knowledge of…

Digital automation in the education sector

Digital automation in the education sector

Maintaining a high quality of teaching and supporting good student outcomes is more challenging for the UK education sector now than it has perhaps ever been. This is particularly the case within higher education, where competition between universities and colleges for the best staff and students is increasing. Students have ever higher expectations around welfare,…

SCC named on CCS Big Data and Analytics Agreement

SCC named on CCS Big Data and Analytics Agreement

SCC, Europe’s largest independent IT solutions firm, has been named as a supplier on Crown Commercial Service’s (CCS) Big Data and Analytics agreement. SCC has been awarded a Framework Contract for Lot 2 on the agreement, which offers commercial off-the-shelf (COTS) software specifically for big data and analytics capabilities to Public Sector organisations. This includes:…

SCC Document Services is a brand new supplier on the KCS Framework

SCC Document Services is a brand new supplier on the KCS Framework

SCC are delighted to be a brand new supplier on the KCS Procurement Services framework under the provision of Multi-Functional Devices and Digital Solutions in lots 1 and 2. This framework covers the provision of multi-functional devices and digital solutions, including both A4 and A4/A3 networked and standalone multi-functional devices, printers, high volume print room…

Why choose SCC? Your strategic partner in education

Proven education experience

With five decades working side by side with leading education organisations, SCC combines deep sector knowledge, technical breadth and a pragmatic, outcome led approach. From student lifecycle support to securing critical data and scaling in turbulent times, SCC helps every institution innovate with confidence, resilience and a clear focus on student success.

Extensive partner ecosystem

Our alliances with Microsoft, Cisco, HPE, Dell, Apple and others, accessed through frameworks such as G Cloud, NEUPC and JISC, let us deliver tailored, high quality solutions without vendor lock in.

Commitment to sustainability

Through our Recyclea programme, net zero commitments and sustainable supply chain services, SCC helps institutions align with ESG targets while modernising IT. Our lifecycle services enable classrooms and campuses to operate securely, cost effectively and sustainably.

Frameworks

Crown Commercial Service

Artificial Intelligence DPS (RM6200)
Discovery and consultancy services related to artificial intelligence (AI), implementation and support of AI systems, end to end partnerships, and AI technologies in health and social care.

Automation DPS (RM6173)
Intelligent automation services and solutions, including automation technologies, services, consultancy and licences.

Big Data & Analytics (RM6195)
This agreement is designed to support the creation of intelligent data and analytics functions across the UK public sector. SCC are on Lot 2 – Commercial off the shelf (COTS) Software.

Digital Outcomes (DOS) 6 (RM1043.6)
Outcome based Professional Services via Digital Marketplace.

G Cloud 14 (RM1577.14)
Lots 1, 2, 3 and 4. Cloud Services, AV, Professional Services, Cyber, ServiceNow, Xurrent, Software & Professional Services.

Multifunctional Devices, GovPrint Hardware, Managed Print Provision and Digital Workflow Software Services (RM6361)
Framework designed for Managed Print and Document Services.

Network Services 3 (RM6116)
Network solutions, communication services and audio and video conferencing.

Spark DPS (RM6094)
Buy emerging technology products and services, including Internet of Things (IoT), AI and automation, simulated environments, wearables and new improvements in security.

Technology Products & Associated Services 2 (TePaS) (RM6098)
Hardware, Software and Associated Services including Information Assured Products and Services.

Technology Services 3 (RM6100)
Technology Strategy and design with support services.

Cyber Security Services 3 DPS (RM3764.3)
Cyber resilience and security services.

Cloud Compute 2 (RM6292)
Cloud computing services. Includes Platform as a Service (PaaS), Infrastructure as a Service (IaaS) and other additional ancillary services.

Audio Visual Technical Consultancy & Commissioning DPS (RM6225)
Complex audio visual (AV) services. Plus support services for rooms that use a range of AV technology.

Scotland

Scottish Government – Digital Technology and Cyber Services DPS
supports and enables a number of digital initiatives, specifically Scotland’s Digital Strategy, A changing nation: how Scotland will thrive in a digital world
• Lot 1 – digital technology projects and services
• Lot 2 – digital technology resources
• Lot 4 – cyber security services

Scottish Government – Telephony and Communication Services DPS
This dynamic purchasing system (DPS) is for the provision of telephony and communication services
• Lot 1 – Telephony and Communication Services

HealthTrust Europe (HTE)

ICT Solutions (third iteration) / ComIT 3
Single Lot Framework which enables buyers to buy any product or service via further competition or direct award.

NHS Shared Business Services (NHS SBS)

NHS Shared Business Services – Digital Workplace Solutions
IT Solutions, Networking, Virtualisation, End User & Solutions Software.

NHS SBS and NOECPC – Tech Devices – Link 4 Framework
IT Hardware and associated services.

NHS SBS – Technology Enabled Care Services 2
Healthcare monitoring solutions inc Population Health
• LOT 1 -Remote Clinical Monitoring
• LOT 3 – Digital Alarms Solutions
• LOT 4 – Intelligent Activity Monitoring
• LOT 6 – One Stop Shop / Combined Solutions

ESPO

Document Management Services
Document management solutions, including: scanning; storage and disposal of documents; the supply of software and consultancy services.

JISC

Network Equipment
Network services for small and large projects in Education.

Procurement Services (Formerly KCS)

Multi Functional Devices & Digital Solutions (Y20031)
Provision of MFD and Document Solutions as well as several other SCC services such as Cloud, AV, Professional Services etc via Lot 2.

Software Products and Associated Services (Y23065)
Full range of software (including open source software), essential hardware and associated services including support and maintenance.

LUPC

NDNA Framework
OEM led (Dell) for Notebooks and associated services.

NEUPC

Networking – Supply and Services 2 ITS2008NE / HENSS2
Network Products and Services for Education.

Northamptonshire Fire & Rescue Service / BlueLight Commercial

BlueLight Commercial – ICT Framework
The Framework covers all IT technologies

SUPC

Servers, Storage, Solutions National Agreement (SSSNA)
OEM led (HPe) for Server and Storage opportunities as well as a lot for reseller solutions where we can propose other solutions.

Software Licence Resellers (SLRA) (ITS4042 SU)
Software Licence Reseller Framework – we are on the following Lots:
• SLRA Lot 1 Microsoft & Associated Services
• SLRA Lot 4 Other Software
• SLRA Lot 5 Software Services

What our education customers say

Logo 1

As with universities across the country, Confirmation and Clearing is always such a busy time for Queen Mary and we are very pleased to have delivered a particularly successful Conformation and Clearing this year. Fundamentally, this demonstrates the growing reputation and appeal of Queen Mary. However, success also hinges on effective operations. The Ring Central telephony and call centre service powered by SCC worked seamlessly, and we were so pleased with how we all pulled together to help ensure this success.

Rachel Bence, Chief Information Officer, Queen Mary University of London

Logo 2

The University of Nottingham has awarded a key framework agreement to SCC for the supply of end user devices, IT infrastructure and consultancy services. By working in Partnership, SCC will expand and enhance existing expertise with Information Services and provide a high standard of additional consultancy to the University in order to support the ambitious Digital Transformation Programme. A programme designed to further the University’s position as a pioneering university that provides an exceptional education and an outstanding student experience.

Daniel Stapleton, IT Strategic Supplier Relationship Manager, University of Nottingham

Logo 3

SCC has been a strategic partner to the University of Birmingham since 2017 for compute technologies. As part of our collaborative relationship, SCC takes a consultative approach and works closely with the university to deliver value outside of the main contract agreement, including regular whiteboard sessions and guidance across all aspects of our IT strategy. SCC provides the University of Birmingham with tangible value and excellent service and we look forward to developing our established partnership further and delivering long-term IT innovation together.

Ian McBride, Core Infrastructure Services Team Manager, University of Birmingham

Frequently asked questions (FAQs)

How does SCC support hybrid and flexible learning at scale?

Through our Digital Workplace solutions, SCC enables blended classrooms with Microsoft Teams, AV integration and secure cloud platforms that give students seamless access while helping staff maintain continuity.

How can SCC protect student data and research IP from cyber threats?

Our Digital & Cyber services include Managed XDR, CREST-accredited SOC and GDPR/NIS2 compliance frameworks. Education clients report up to 70 per cent less manual compliance effort with stronger resilience against attacks.

Can SCC help institutions harness data for decision-making and skills development?

Yes. Our Digital & AI solutions provide analytics dashboards, data pathfinder services and AI integration that fuel curriculum improvements, inform institutional strategy and prepare staff and students with critical digital skills.

How does SCC deliver scalable, sustainable IT infrastructure?

SCC’s Enterprise & Networks teams provide device-as-a-service, cloud-enabled networks and FinOps dashboards, reducing capital outlay while meeting ESG and sustainability commitments.

What role does SCC play in enhancing student engagement and remote support?

Our Collaboration solutions deliver omnichannel contact centres, AV platforms and proactive IT support that boost student satisfaction and streamline adoption of digital tools.

How does SCC tackle digital inequality and budget challenges in education?

We provide flexible licensing, payment models and access to DfE-funded programmes to ensure inclusivity. This allows schools and colleges to equip every student with the tools they need.

Can SCC help us launch esports or immersive learning platforms?

Absolutely. SCC’s Specialist EdTech & AV solutions design and deliver esports arenas, smart AV and immersive classrooms that attract new learners and expand revenue opportunities.

Meet our specialists

Rebecca Tyler Image

Rebecca Tyler

Head of Local Government & Education – SCC 4years, 8mths

Rebecca is passionate about success and leads the Local Government & Education branches using her wealth of knowledge and experience. With a proven track record and in excess of 30 successful years working in the Public Sector, Rebecca has achieved Global Vendor recognition for her achievements. Rebecca also set up her own business and got investment to create a solution for the Public Sector using her IPR. Rebecca takes great pride in working with her teams, supporting their success and achieving their goals.

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Modernise your institution with SCC. Connect with our education specialists to design secure, sustainable and future-ready solutions that put learners first.

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The SCC Advantage

SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.

Unlock the power of AI

Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.

Flexible payment solutions

SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.

SCC Consultancy

SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.

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