A track record of sector leadership

SCC delivers secure, independent IT solutions to Insurance, Retail Banks, Investment Banks, Fintech & Capital Markets and broader Financial Services organisations, driving concrete improvements in risk reduction, operational resilience, customer engagement and accelerated transformation. With 50 years of experience supporting leading global FS&I brands, SCC’s heritage and strategic leadership provide assurance of high-impact, experience-driven outcomes for every client partnership.

Banking and financial services are facing unrivalled pressures

Organisations across banking, insurance and financial services face interconnected challenges that demand both technical innovation and regulatory alignment.

  • Cybersecurity & Financial Crime: Increasingly sophisticated threats, data breaches and fraud, with global breaches costing organisations millions. Institutions must align with FCA, PSD2, GDPR and the EU AI Act to protect customers and operations. According to a Bank of England survey, cybersecurity is the top risk highlighted by the sector, with breach costs averaging USD 4.45M in 2023. Over half of organisations plan to increase their security investment in response.

  • Legacy Infrastructure: Outdated, inflexible systems increase operational costs, impede digital transformation and elevate compliance risks.

  • Automation & AI: Predictive analytics, machine learning and generative AI offer huge potential but raise transparency, governance and fairness concerns.

  • Regulatory Demands: Frameworks like DORA and updated AML rules require proactive automation and robust, real-time audit.

  • Skills Shortage: A growing gap in specialist digital and security expertise requires flexible resourcing, managed services and upskilling programmes.

From challenge to outcome

SCC delivers IT solutions that enable financial services organisations to meet regulatory mandates, accelerate cloud transformation and advance core banking capabilities. Our vendor-agnostic approach helps minimise migration risk, strengthens cybersecurity and drives the adoption of digital financial services. From audit and risk management to enhanced customer experience, our engagement model links every solution to your business outcomes.

SCC provides an extensive suite of Value-Add Services to enhance FS&I operational efficiency, including tailored technology solutions, networking, IT asset management and payment solutions.

Opportunities, challenges and SCC solutions for banking, financial services and insurance

Advanced threat protection

Financial institutions can significantly strengthen cyber resilience with continuous threat monitoring and rapid incident response. With modern threat protection, organisations detect sophisticated attacks earlier, respond faster to incidents and maintain regulatory compliance while reducing the financial and reputational impact of data breaches.

Challenge: Combatting financial crime & regulatory risk

Financial organisations are targeted by sophisticated cybercriminals and must prove audit and compliance at every layer. Breaches cost millions and regulators like the FCA, PSD2, GDPR and DORA are tightening expectations.

SCC solution: Digital & cyber security

Our comprehensive cyber portfolio includes a CREST-accredited Security Operations Centre (SOC), Managed XDR, threat intelligence and Retained Incident Response (IR) services delivered 24/7/365 by NCSC-accredited teams, enabling institutions to identify, respond to and mitigate regulatory risks while safely adopting AI within emerging frameworks.

  • Minimise the financial and reputational impact of data breaches through continuous protection and rapid response.
  • Achieve compliance with DORA and strengthen operational resilience by embedding security and governance into every layer of operations.
  • SCC Retained Incident Response (IR) service is delivered 24/7/365 by a dedicated, NCSC-accredited team, providing legal, compliance and communication support for managing breaches quickly and effectively.
  • Enable safe, governed adoption of applied and generative AI while maintaining regulatory alignment and protecting sensitive data.

Outcomes:

  • 24/7 threat monitoring to meet FCA, PSD2 and GDPR incident detection and reporting requirements
  • Automated audit trails that simplify compliance processes and improve transparency for auditors
  • Advanced fraud detection tools and AI-driven analytics to enhance financial crime prevention
  • Reduced manual compliance workloads through automation, enabling proactive regulatory alignment at scale

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Seamless secure collaboration

Modern workplace transformation helps financial services enhance productivity while maintaining strict security standards. Organisations support hybrid working, improve employee engagement and reduce operational costs through unified collaboration platforms that work across locations and devices.

Challenge: Fragmented collaboration & compliance risk

Outdated communication systems and fragmented platforms reduce efficiency, raise security risks and hinder customer experience while teams struggle to meet hybrid working demands and compliance standards.

SCC solution: Digital workplace

We deliver secure digital workplace solutions built on Microsoft 365, Cisco Collaboration and omnichannel platforms. Compliance stays front and centre, with productivity boosted by AI tools like Copilot and persona-based employee experiences.

  • Frictionless collaboration across devices and locations, from head office to branch to remote staff
  • Secure communication and document-sharing aligned to FCA, GDPR and data governance requirements
  • AI-driven productivity through Copilot for Microsoft 365 and intelligent automation Persona-based digital employee experiences that improve engagement, efficiency and compliance readiness
  • Sustainable device lifecycle management, from procurement to secure disposal supporting ESG and carbon goals. SCC’s solutions support employees wherever they are, with comprehensive device provisioning and eco-friendly disposal, helping FS&I organisations meet recycling goals.

Outcomes:

  • Provide frictionless experience across devices
  • Protect your employees, data, IP, and your brand
  • Maximise staff productivity with AI

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Strategic cloud transformation

Cloud adoption helps financial organisations modernise infrastructure, accelerate innovation and reduce operational costs while maintaining security and compliance. Organisations gain scalability, faster time-to-market and improved operational resilience through strategic migration.

Challenge: Complex cloud adoption & governance challenges

Cloud migration must be secure, cost-effective and fully audit-ready, demanding bulletproof governance and continuous compliance for FS&I organisations seeking agility without compromising regulatory requirements.

SCC solution: Cloud infrastructure consulting

Our consulting services help organisations modernise legacy infrastructure and adopt hybrid multi-cloud strategies through cloud maturity assessments, secure platforms and FinOps dashboards that support resilience, cost control and audit-proof compliance.

  • Modernised legacy platforms and reduced technical debt, ensuring long-term scalability and resilience.
  • Hybrid cloud adoption with security and governance baked in, leveraging controls aligned to DORA, GDPR and FCA compliance.
  • Faster innovation cycles enabled through APIs, microservices and FinOps dashboards that optimise costs and reduce spend by up to 20%.
  • Seamless deployment for merger-driven IT consolidation and multi-site rollouts, accelerating transformation with minimal disruption.
  • SCC helps FS&I clients adopt hybrid cloud strategies, balancing data privacy concerns with the advantages of secure cloud technology
  • Proven track record modernising infrastructure for leading banks and insurers, delivering hybrid cloud models that protect sensitive workloads while unlocking innovation with AI and analytics.
  • SCC delivers end-to-end cloud migration and support including architectural design, employee training and ongoing service extension, consolidating multiple back-office IT systems

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Core banking modernisation

Legacy system transformation unlocks competitive advantage with improved agility, reduced operational risk and enhanced customer service. Modernised core platforms support faster product launches and better integration with FinTech solutions while maintaining regulatory compliance.

Challenge: Legacy systems

Ageing core banking solutions slow digital transformation, reduce agility and elevate regulatory risk, with legacy debt hindering competitive positioning and customer service.

SCC solution: Software & application modernisation

We drive secure migration of core banking platforms to flexible, compliant, AI-ready infrastructure with proven experience supporting major UK retail banks through full transformations and system separations.

  • Reduces technical debt and end-of-Life exposure while maintaining regulatory continuity.
  • Maintains uninterrupted customer experience during system migrations.
  • Improves operational resilience with cloud-native, API-first platforms.
  • Supports faster delivery of new digital financial products, keeping pace with FinTech competitors.

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Enhanced customer journeys

Digital transformation raises the bar on customer experience (CX) with personalised services, reduced wait times and seamless omnichannel engagement. Organisations increase satisfaction, improve retention and drive revenue growth with intelligent automation and data-driven insight.

Challenge: Customer experience (CX) in a digital-first era

Customers expect frictionless digital journeys, personalisation and always-on support, with superior CX now a regulatory and competitive differentiator in financial services.

SCC solution: Digital consulting & intelligent automation

We design seamless workflows and integrated channels that support operational scale through process automation, AI-powered analytics and agile omnichannel engagement across mobile, online and branch networks.

  • Process automation reduces wait times and enhances satisfaction
  • AI-powered analytics enable personalised offerings and fraud-prevention insights
  • Facilitates agile omnichannel engagement across mobile, online and branch networks
  • Leverages secure platforms like Microsoft Teams and omnichannel contact centres for regulated environments

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Proactive compliance management

Automated compliance capabilities enable financial institutions to reduce regulatory burden, minimise compliance costs and maintain proactive oversight of regulatory requirements. Organisations can transform compliance from a reactive cost centre into a strategic advantage through intelligent automation and real-time monitoring.

Challenge: Regulatory pressure

Meeting shifting requirements like EU AI Act, DORA, AMLD and evolving FCA guidance is resource-intensive, especially for multinational or fast-scaling organisations requiring continuous adaptation.

SCC solution: RegTech & compliance automation

We automate regulatory reporting and embed real-time controls through zero-trust architectures designed for GDPR and AML obligations, with automated DORA audit mapping for EU financial entities.

  • Zero-trust architectures designed for GDPR and AML obligations
  • Automated DORA audit mapping for EU financial entities
  • Reduces manual reporting effort by up to 70% with compliance automation
  • Embedded controls enable proactive, rather than reactive, compliance posture

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Insights and resources

Better Together: Why Cisco and Microsoft Make Sense for Modern UCC

Better Together: Why Cisco and Microsoft Make Sense for Modern UCC

The False Choice Between Cisco or Microsoft Unified communications doesn’t need to be a binary choice. Many organisations have historically tried to simplify their estates by choosing a single vendor for unified communications and collaboration (UCC)—but that often sacrifices flexibility and capability. In today’s connected enterprise, SCC supports a dual-vendor strategy that leverages Cisco and…

Meeting Intelligence: Where Microsoft 365 Copilot delivers its greatest impact

Meeting Intelligence: Where Microsoft 365 Copilot delivers its greatest impact

Cost-effective, cloud-based device management that transforms productivity, visibility and security Microsoft’s AI assistant, Copilot, has seen remarkable adoption since its launch, with official statistics showing daily usage almost doubling every three months. As its capabilities expand across the Microsoft 365 suite, organisations continue to discover new productivity possibilities. However, many organisations have become fixated on…

Don’t forget your Teams Rooms during your Windows 11 hardware refresh

Don’t forget your Teams Rooms during your Windows 11 hardware refresh

The world of work has changed so much in the last few years that the standard workplace technology we use daily is now very different. As hybrid and flexible work has become the norm in organisations all over the world, collaboration tools that connect office-based and home-based employees, such as Microsoft Teams Rooms are now…

Keeping finance data safe and compliant

Keeping finance data safe and compliant

Data security and compliance are now core to day-to-day life in many industries, and certainly in the banking and finance world. The combination of increased data volumes, tightening compliance rules and rising customer expectations (both for security and user experience) means that many businesses in the sector need to take more action. Getting security and…

How the banking and finance sector can respond to ESG demands

How the banking and finance sector can respond to ESG demands

The UK Government wants the country as a whole to reach Net Zero carbon emissions. Gaining the support of the banking and finance sector is critical to reaching that bold but very important target. As such a huge contributor to the UK’s economic output – 8.3% as of 2021 – banks and other financial institutions…

Innovation Island

Innovation Island

Welcome to Innovation Island During their 2023 annual voyage, Innovation Island was discovered by SCC with the help of its open-source partner, Red Hat. Here SCC and Red Hat found a home for three of their products; Red Hat Enterprise Linux, Red Hat OpenShift, and Red Hat Ansible Automation Platform. Come and discover the endless…

A strategic partner for finance and insurance

As Europe’s largest independent IT integrator, SCC provides FS&I organisations with the rare combination of deep industry expertise, vendor-agnostic solutions and proven delivery at scale. Our commitment: simplify complexity, accelerate compliance and unlock innovation for the financial services sector.

With 50 years of financial services experience, CREST-accredited SOC capabilities, DORA-ready cloud solutions and ISO/IEC 27001 certification, SCC ensures your technology landscape is secure, compliant and future-ready.

Proven expertise & experience

SCC combines deep industry expertise, comprehensive compliance knowledge and cutting-edge digital innovation to deliver transformative outcomes for financial services. Trusted by leading organisations including Secure Trust Bank, Nationwide, Morgan Stanley and Lancashire Insurance, we continually invest in skills and frontline expertise to stay ahead of evolving sector needs. Our partnerships have enabled clients to modernise legacy systems, strengthen resilience, accelerate cloud adoption and enhance customer experiences with measurable results.

  • Secure IT separation and transformation post-restructuring for a UK retail bank.

  • Hybrid cloud adoption and cost savings through Azure migration at Lancashire Insurance.

  • SLA-driven infrastructure resilience and continuity for Nationwide.

  • Cloud-based modernisation of core banking platforms to reduce risk exposure.

Extensive partner ecosystem

SCC operates a truly vendor-agnostic model, partnering with global leaders such as Microsoft, IBM, Cisco, leading cloud hyperscalers and specialist RegTech providers. As a Microsoft partner in the exclusive Copilot for M365 Jumpstart program and a Cisco Gold Provider for Managed Services, SCC combines deep technical credentials with independence of choice. This approach ensures our clients access best-in-class solutions from Azure cloud modernisation to AI-driven compliance while retaining the flexibility to avoid vendor lock-in and design technology roadmaps around business outcomes, not supplier constraints.

Commitment to sustainability

SCC integrates sustainability into every solution, enabling FS&I organisations to meet ESG commitments and regulatory reporting standards without compromising performance. From carbon tracking and renewable-powered data centres to zero-landfill recycling and circular hardware strategies, our lifecycle services help financial institutions align compliance and resilience with measurable sustainability outcomes.

  • SCC Recyclea: £25m invested in a 60,000 sq ft recycling centre that processes over 200,000 IT assets per year, powered entirely by renewable energy and aligned to a zero waste-to-landfill policy.

  • Carbon reporting leadership: We disclose to the Carbon Disclosure Project (CDP) and have accelerated our net-zero target to 2040.

  • Sustainable operations: Hybrid and electric fleet transition, 100% renewable energy in offices and comprehensive recycling services with secure data destruction.

Accreditations

  • CREST accredited Security Operations Centre, for continuous, regulated finance threat monitoring.

  • DORA-Ready cloud solutions, with architectures mapped to EU Digital Operational Resilience Act.

  • ISO/IEC 27001 Certification, for rigorous information security management.

  • Microsoft Gold Partner – Financial Services, advanced specialisation in banking/cloud security.

What our financial services customers say

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SCC’s ability to quickly align cloud infrastructure to FCA compliance, while managing our complex multi-site requirements, directly improved our audit outcomes and reduced risk exposure

Head of IT Operations, Secure Trust Bank

Frequently asked questions (FAQs)

How quickly can SCC deploy infrastructure across regulated, multi-site financial organisations?

SCC enables phased rollouts to minimise disruption and ensure compliance. With 24/7 global support desks, SLA-driven service levels and vendor-certified engineers, we deliver consistent, audit-ready outcomes. SCC’s partnership with Nationwide provides four, six, and eight hour guaranteed fix SLAs on thousands of devices, with all incidents over the last year resolved within SLA, validating our track record.

Can SCC integrate modern cloud security while maintaining legacy core systems?

Yes. Our hybrid IT and staged transition models protect uptime while supporting seamless transformation. We specialise in secure migration of core banking platforms onto cloud-ready, AI-enabled infrastructure as demonstrated in our engagement with Lancashire Insurance’s Azure modernisation.

How does SCC help us comply with DORA, FCA, and sector regulations?

SCC combines RegTech automation, compliance reporting tools and zero-trust architectures to streamline audit readiness and resilience testing. Our cloud controls and SOC services are aligned to DORA, GDPR, PSD2 and FCA guidance, helping clients reduce manual reporting by up to 70% while maintaining full regulatory confidence.

How does SCC integrate sustainability into its offerings and solutions and how can these capabilities help us meet our ESG and regulatory commitments?

SCC integrates sustainability through energy-efficient solutions, circular IT asset management, and transparent ESG reporting tools, enabling banks and insurers to reduce emissions, responsibly recycle hardware, and automate compliance, proactively meeting regulatory and ESG commitments while driving operational efficiency and measurable social and environmental impact.

What sets SCC’s banking and financial services offer apart?

Independence and expertise. As Europe’s largest independent IT integrator, SCC avoids vendor lock-in by operating a truly vendor-agnostic model. We bring together leaders like Microsoft (Copilot for M365 Jumpstart partner), Cisco (Gold Managed Services Provider) and hyperscale cloud providers with our own sector expertise to deliver tailored, compliance-first solutions for FS&I organisations.

How does SCC address the banking and financial IT skills shortage?

SCC provides flexible resourcing via training, partner ecosystems and a talent marketplace to rapidly fill gaps. SCC’s Flex Resourcing enables finance and insurance clients to access short-term expert IT project support, underpinned by automation to deliver business outcomes quickly and efficiently.

Meet our financial services & insurance specialists

Mike Dacey Image

Mike Dacey

Now into his 3rd decade within the IT industry, Mike is well known for being a trusted advisor to his financial services customers who are navigating digital transformation. He has consistently delivered strategic technology solutions that drive operational efficiency, regulatory compliance, and customer-centric innovation. Known for his deep understanding of the financial sector’s evolving needs, Mike has led high-performing sales teams and built long-standing partnerships with global technology providers. His consultative approach and market insight have helped clients modernise legacy systems, adopt cloud and data platforms, and embrace agile operating models. Passionate about enabling change, Mike combines commercial acumen with a people-first leadership style, inspiring teams to deliver measurable outcomes and long-term value. Whether guiding C-suite conversations or mentoring future leaders, he remains committed to helping organisations harness technology to stay competitive in a rapidly shifting landscape.

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Paul Winstanley

With over 25 years in the IT industry, Paul Winstanley is a seasoned professional known for driving business transformation through strategic technology adoption. He has partnered with global enterprises within the financial services & insurance sector to deliver innovative solutions that enhance operational efficiency, customer experience, and digital resilience. Leveraging deep expertise in enterprise infrastructure, cloud, and managed services, Paul excels at aligning technology with business goals. His consultative approach, combined with a strong vendor network and market insight, has helped clients navigate complex change and unlock long-term value. Passionate about building trusted relationships, Paul continues to lead with integrity, vision, and a relentless focus on customer success.

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James Gosling Image

James Gosling

James is an experienced Account Manager with a strong track record of supporting insurance sector clients through strategic technology adoption. With deep knowledge of enterprise solutions and customer engagement, he helps his customers modernise operations, improve agility, and enhance customer experience. James builds trusted relationships by aligning IT capabilities with business goals, leveraging strategic vendor partnerships and always led with a consultative approach. Passionate about delivering value, he works closely with stakeholders to drive innovation and long-term success with his insurance customers.

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Ready to modernise your banking, financial, or insurance operations? Connect with SCC’s financial services specialists to design and deploy secure, compliant, and future-ready solutions tailored to your needs.

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The SCC Advantage

SCC serves as a strategic partner in navigating complex IT landscapes, offering integrated support across digital workplaces, data and AI requirements, enterprise software management, infrastructure and cloud environments. Explore how our expertise enables organisations to implement lasting, efficient solutions at every stage of transformation.

Unlock the power of AI

Unlock the power of AI with integrated solutions designed for any organisation, no matter where you are on your transformation journey. Discover how our AI services help you streamline operations, improve decision-making, and achieve lasting impact, all with a flexible, secure and vendor-neutral approach. See how we provide support from strategy through deployment, so your business can innovate with confidence and future-readiness.

Flexible payment solutions

SCC’s payment solutions provide organisations with flexible, data-driven options to invest in technology without the constraints of upfront capital. Examine how our approach balances operational agility, asset management, and financial stewardship for sustainable outcomes.

SCC Consultancy

SCC’s Consultancy Practice helps customers align their tech strategy with their business strategy – enabling your business and driving ROI. Our consultants support you on your journey, specialising in: AI, M&A, Programme Recovery, Application Transformation, and Change & Adoption.

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