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    Transforming local government with Enterprise Service Management
    The spending constraints that local authorities have felt across the UK in recent years are really starting to hit home. SIGOMA figures have found that real-terms spending power for English local authorities in 2024/25 is over 18% lower than it was in 2010/11 – and this is filtering through to the services the public use...

    Transforming local government with Enterprise Service Management

    How local governments are modernising with Enterprise Service Management
    We’ve recently explored some of the challenges that local authorities are facing all over the UK, and how the scale of them is ramping up all the time. Increased populations, greater service expectation, budget cuts, increased costs, outdated systems and a lack of efficiency are all playing their part. With a total funding gap for...

    How local governments are modernising with Enterprise Service Management

    Better payment solutions, smarter public services
    Local government authorities are facing financial pressures like never before, to the point where solvency is becoming a real issue. Four local authorities in the UK declared bankruptcy in 2023, and there is every chance that more will follow throughout 2024 and beyond. There is only so much that authorities can do in addressing financial...

    Better payment solutions, smarter public services

    Zero Trust and Shared Services for Local Government
    The headlines around security breaches and public-sector organisations often make alarming reading. But behind the scenes, the problem is even bigger than it might seem: cybercriminals are more sophisticated and better-resourced than ever. Furthermore, the consequences of a data breach are enormous for the organisation involved – and for the public whose private information often...

    Zero Trust and Shared Services for Local Government

    RingCentral and SCC: Amplify Your Microsoft Teams Calling Experience
    Microsoft Teams is so widely adopted that Microsoft now reports more than 300 million active users. And while Teams has become the go-to platform for video meetings and team messaging, many organisations find its telephone features have limited functionality. That’s why SCC have partnered with RingCentral to offer a comprehensive voice solution for businesses using...

    RingCentral and SCC: Amplify Your Microsoft Teams Calling Experience

    Blog: Streamlining operations in local government

    Blog: Streamlining operations in local government

    SCC and RingCentral – Creating a Collaborative Culture in Local Government
    Local authorities deliver personalised services to citizens   Business continuity, communication and collaboration has now fully come to the forefront. These three critical ingredients are vital to local government service delivery and present a valuable opportunity for driving transformation of staff, citizens and communities. In local government’s ever-changing environment, cloud-based technology can support new and...

    SCC and RingCentral – Creating a Collaborative Culture in Local Government

    Join the webinar “Practical steps for IT to drive sustainability”
    IT and Sustainability A sustainable approach makes sense both from a business and personal perspective. And who better to lead the way and set an example than the public sector, your sector? IT and sustainability is linked in a number of areas… IT uses 10% of all business electricity1, inefficient devices and data centres are major...

    Join the webinar “Practical steps for IT to drive sustainability”

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