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Age-old business processes are holding us back and preventing us from being more imaginative, innovative and creative. But by making good use of collaboration technologies, we can change that and adopt more inspirational, open, free-thinking and entrepreneurial working environments. We have all witnessed the phenomenal growth of businesses like Amazon, Google, AirbnB and Uber. These...

Customers are starting to warm to the idea of taking audiovisual solutions on a subscription basis, along with the required consultancy, installation, software, service and support. ‘As a service’ models are everywhere in IT now. It’s much easier for everyone to manage software applications and keep them up to date when they are in the...

We have become almost totally dependent on email, even though it is inefficient and time-consuming – we need to adopt better ways of communicating and working together. Email seems to rule our working lives. It has become the primary form of communication between customers, suppliers, partners and colleagues. We all spend hours struggling against the...

Users who want to will find a way to collaborate and work together, even by using social media, so it’s much better to provide them with a consistent, stable and secure solution that will meet their needs – and ensure data stays inside the organisation. Shadow IT has become a real problem for many organisations....

For collaboration solutions to be truly effective in organisations, even the most techno-phobic users need to feel comfortable with them – simplification is key. The best solutions are often the simplest ones. This stands to reason. If something is easy to use, people will use it. If it’s difficult, they won’t. For far too long,...