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![Supporting the contact centre of the future](https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_350,h_300/https://www.scc.com/wp-content/uploads/2021/02/RingCentral-tile-jpg.jpg)
The relationship between companies and customers is changing. A new generation of tech savvy, time limited consumers demand instant interaction using modern technology. As a result, the role of the contact centre is also changing, with customers spending less time face-to-face or even talking on the telephone, instead preferring digital interactions at the touch of...
Supporting the contact centre of the future
![Reshaping the future of work](https://sp-ao.shortpixel.ai/client/to_auto,q_lossless,ret_img,w_350,h_300/https://www.scc.com/wp-content/uploads/2021/02/RingCentral-tile-jpg.jpg)
The combination of message, video, and phone will reshape the future of work. That’s why SCC has partnered with RingCentral, a leading provider of unified communications (UC), customer engagement, and contact centre solutions for businesses worldwide, to enhance its UC portfolio as we head into the WFH 2.0 era. Before COVID-19, organisations dabbled in remote...