Where technology problems exacerbate tech talent issues

In a tech-driven world where hybrid work is commonplace, technology is vital to delivering the experiences employees expect. But there are many challenges in this area, which are holding businesses back:

01

Cumbersome collaboration

Employees need to be able to communicate easily, wherever and whenever they’re working, but are often let down by difficult lines of collaboration which disrupt workflows and damage motivation.

02

Difficult onboarding processes

When it takes a long time to onboard new hires, and they’re given a device that’s old, low-performance or not provisioned with the right applications, employees are left with extremely poor first impressions.

03

Outdated, underperforming devices

Older devices that don’t work as well as they need to – or are expected to – leads to poorer productivity, with knock-on effects on employee stress and wellbeing.

04

Fragmented device formats and environments

Inconsistent user experiences, a lack of tools tailored to roles, and disjointed digital environments regularly cause friction for new and existing staff alike.

A new way forward with SCC, Lenovo and AMD

Three leading technology businesses have come together to create a comprehensive, integrated portfolio of hardware, software and services, collectively addressing the challenges of the tech talent shortage:

Integrated digital workplace experiences

Every base is covered, from Lenovo’s portfolio of laptops, desktops, accessories and collaboration solutions; AMD Ryzen™ Processors with built-in AI engines that drive new levels of efficiency and performance; Lenovo’s onboarding bundles that allow new hires to be productive from day one; and SCC’s full lifecycle management services that enable easy control and optimisation of the entire technology stack.

Device standardisation and user experience

A standardised-but-customisable approach enables productive, stress-free experiences for every employee. This includes ergonomic keyboards, durability, accessibility features for the visually or physically impaired, and more.

Platform integration with AMD

Market-leading processors from AMD deliver maximum performance and energy efficiency for client devices and servers, even for the most intense workloads of AI, while cutting carbon footprints at the same time. AMD Ryzen™ AI enables immersive AI–supported experiences, such as low-power, high-speed operations for video conferencing to enhance remote work and employee productivity, and integration with the Microsoft Pluton security processor to protect Windows 11 PCs continuously.

Smarter device analytics and management

Lenovo Device Intelligence (LDI) analyses real device usage patterns and application requirements. Employee devices can be optimised with the right software and applications, hardware failures and bottlenecks can be predicted, and remediation can be put in place before operations are disrupted.

Professional services integration

SCC’s deep expertise brings all the technology together in ways that work for individual businesses, including end-to-end lifecycle management; hardware and software stacks planned, deployed and managed as a service; and detailed readiness assessments for Windows 11.

Managed services to support the wider workforce

Tools such as LDI are now embedded within SCC’s core managed services, allowing service desk teams to support individual users, while using its sophisticated analytics to monitor and identify wider workforce trends.

A new level of digital employee experience

As a tripartite alliance, Lenovo, SCC and AMD believe in a multi-functional, multi-faceted approach to the digital employee experience:

An end-to-end ecosystem, tailored for personas

Integrated and crafted to specific employee needs, we can take care of the whole tech spectrum, from client devices to back-end infrastructure, and optimise them for individual job roles.

Sustainable and environmentally conscious

Lenovo’s CO2 offsetting and packaging reduction efforts combine with SCC’s secure recycling services, so that everyone can have confidence that their work isn’t harming the planet.

Intelligent, data-driven, optimised management

AI and machine learning tools from both SCC and Lenovo take care of repetitive tasks to free up valuable staff time, and provide insights for fine-tuning hardware performance continuously.

Leadership in edge-to-cloud efficiency

Lenovo drives Edge computing with new hardware and increased ease of use, while AMD EPYC™ Embedded Processors provide the performance and power efficiency to enable a variety of Edge computing platforms; bringing analytics and intelligence closer to customer premises.

Putting the workforce first

All of the technologies and services we provide through SCC’s alliance with Lenovo and AMD are designed with employees in mind. When employees have the innovative hardware, intelligent software and sustainable practices they want from their working lives, they’re empowered to be more productive and motivated. And when they feel so valued, the business becomes a more attractive proposition to existing and prospective workers alike.

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