IBM Cognitive Computing: Turning IT Operators into IT Innovators

Cognitive ComputingWe are on the cusp of a new age of computing. One where smart businesses are starting to think differently about how they design, build, and deliver technology solutions. We believe that IT teams need rise up and help drive this innovation.

That’s why SCC is collaborating with IBM to help our clients apply the power of cognitive insights to transform their businesses. This starts with a perception shift.

Technology as the Job Maker, Not the Job Taker

So much of what you hear about technology today puts technology in the position of job taker. Conversations about which jobs computers and robots will make obsolete pop up frequently in conversations about the future of tech, business, and the economy.

We have advocated a version of that view ourselves: Consolidate your servers and reduce the manpower needed to maintain your technology, outsource aspects of your technology as PaaS, SaaS, Iaas, cloud based, and so forth. This kind of efficiency is part of the story. BUT, we’ve worked hard to relay the second half of this story loudly (but maybe not always clearly).

Yes, this takes away tasks from your IT team, BUT it frees them up to focus on more mission-critical IT work.

IT teams have looked at these kinds of statements skeptically. What would their function be if it weren’t maintaining IT operations?

The Cognitive Computing Era

Welcome to the cognitive computing era, where that vision of IT experts focusing on mission-critical tasks is more of a reality than ever. In the cognitive era, technology no longer just supports the business. It BECOMES the business. Your IT infrastructure is the foundation of this, but IT professionals must do more than just keep the machines running. They must embrace the role of business innovator.

According to IDC, line-of-business leaders say that they perceive IT leaders as business innovators more than business operators. Yet, that same study found that IT leaders viewed themselves more as operators. It’s time for that to change.

The I in IT

Business leaders are recognizing that IT needs to be more tightly integrated into the overall business strategy. In order for this to happen, IT needs to be enabled and viewed as more than infrastructure architects.

IT needs to embrace the idea that they can use technology to drive the business forward. They need to throw off the idea that the I in IT just stands for Information. They need to come forward and proclaim that it stands for Ideas, Imagination, Invention—and that the core of all of that is Innovation.

Priming Your Business for the Cognitive Computing Era

In the cognitive computing era, data analytics has been cut from hours to milliseconds. Organizations have the ability to take action on data in real time. Machines are learning in the cognitive era. They’re learning how to help run businesses more efficiently.

None of this is possible without the right IT infrastructure. Today’s machines can understand, reason, and learn. Traditional IT environments work, but to take the leap into the cognitive, you need more.

We believe the core of this is through enhanced capabilities. In the coming weeks, we’ll dive deeper into the following capabilities:

  • Analytics Acceleration
  • Data Centric Design
  • Innovate with Open Technologies
  • Choice for Optimization
  • Lock Down while Opening Up
  • Controlled Iteration at Scale

When these capabilities are wrapped in the core principals of Design for Cognitive Business, Build with Collaborative Innovation, and Deliver through Cloud Platform, business can start to map out a path where IT is innovative.

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