Business and technology initiatives are rapidly changing in the age of digital transformation. Citrix has committed to turning the workspace into something far more integrated, unified and people-centric, and providing organizations with the ability to manage any device people choose to get work done. Citrix continues to lead in delivering next-generation unified endpoint management for all devices that people use to get work done, whether laptops, smart phones, tablets or new IoT devices. Citrix is extending support for new Samsung DeX-enabled smart phones and tablets that were recently unveiled at their Online (Galaxy Tab S4) and Live (Galaxy Note9) events including support for the new DeX APIs used to manage the devices, applications and user policies. Samsung and Citrix have been working together over the course of several years to provide a secure and easy-to-use digital workspace on Samsung devices for enterprise use cases including public safety, financial services, healthcare, retail and other field service organizations.
The integration with Samsung maintains the company’s commitment to provide day-one support for any device and platform. With Citrix Workspace app, Samsung device users can access virtual apps and desktops, mobile and SaaS apps and data securely, while seamlessly moving between mobile devices and laptops or workstations to complete tasks. Citrix Unified Endpoint Management provides all the elements of end-user computing management in a single-platform solution that helps IT administrators securely manage their enterprise applications, desktops, and data from a secure digital perimeter.
“Citrix and Samsung are working together to provide organizations with a solution that allows them to mobilize their employees and deliver a better customer experience with the combination of Samsung DeX and Citrix Workspace, giving a flexible and secure unified workspace on Samsung devices,” said Eric McCarty, vice president of mobile product marketing at Samsung Electronics.
Delivering a Unified Workspace Experience for Mobile
Citrix has expanded its portfolio of delivering virtual apps, desktops and mobile apps to provide secure access to SaaS apps and content via Citrix Workspace app, creating a unified digital workspace for organizations. Citrix Workspace app joins Secure Mail and the company’s Content Collaboration and Unified Endpoint Management solutions that integrate with Samsung DeX-enabled phones and tablets.
Citrix Workspace gives users secure, single sign-on (SSO) access to all the applications, including widely-used apps like Salesforce and Workday, and provides compelling features, including enabling data loss prevention and virtual and SaaS app watermarking for increased security. Embedded with the company’s proven networking and file-sharing capabilities, Citrix continues to improve the unified experience, whether in the office or mobile by enabling automation and integration of third-party apps, for example, allowing users to move conversations from email to Slack with the same seamless sign-on experience – all aimed at improving productivity for mobile employees.
The Mobile-first Retail Branch Experience
As an example of the power of Citrix Workspace with Samsung DeX, the integration with Samsung DeX-enabled devices will be able to deliver a new, mobile-first retail experience. For employees in retail locations or in branch offices, Citrix Workspace can provide access to virtual apps, desktops and mobile apps to provide secure access to SaaS apps and content on Samsung DeX-enabled devices to effectively run multiple apps and desktops during sales conversations, and allowing employees to roam back and forth between mobile devices and desktops to complete customer transactions. Citrix Workspace app helps provide a new retail branch solution for stores with Samsung DeX-enabled phones and tablets, lowering the total cost of ownership and giving organizations the ability to provide a secure, mobile-first customer service experience.
“By integrating Citrix Workspace with the new Samsung DeX-enabled phones and tablets, we’re not only expanding the unified experience of SaaS, web, mobile, and virtual apps to any device, but also helping organizations transform their employee and customer experiences to be mobile-first. Combined with Citrix Unified Endpoint Management, customers can securely manage Samsung devices along with all their corporate-issued or BYO devices,” said Calvin Hsu, vice president, product marketing at Citrix.
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