Building Public Sector Success for Managed Print

A quartet of framework successes and major wins demonstrates SCC’s growing desire to deliver value for money and exceptional Managed Print Service performance to the Public Sector.

Since revitalising their Public Sector strategy and announcing a dedicated division to serve this market, Andy Mappin, SCC’s MPS Public Sector Sales Director has commented on their progress:

“The MPS Public Sector division is in a very strong position, we have seen engagement increase substantially.


 “SCC secured places on the Crown Commercial Service (CCS) RM3781, NEPA, CPC and NPS frameworks, showing our growing strength and flexibility to deliver innovative solutions that drive security, cost and efficiency benefits for Public Sector organisations.


 “We won the best Customer Value Award at Canon’s 2016 European Premier Partner Conference, for our stand-out solution for a highly-secure central government department; helping them achieve savings above £2M+ (30%) over the contract through the implementation of managed print and production print services.”


 “We achieved the status of Preferred Supplier on the Devon Procurement Partnership Framework, and secured places on Health Trust Europe’s COM IT and the government’s G-Cloud-8 framework.


 “The Public Sector team delivered a solid sales performance with several significant wins and contract extensions across all its major verticals, not least Central Government, Emergency Services, Education and Local Government Authorities.


 Reflecting on the successes of the past year, we asked Andy Mappin how the market had developed during 2016. He said:

“Organisations are looking to leverage maximum value and service performance from their MPS contracts. Many are on their second MPS engagement and seeking efficiencies beyond cost savings.


“The new framework agreements clearly promote a managed approach over the more traditional transactional print or copy supply model;


“They specify an enhanced service provision that will deliver cost and operational efficiencies, in response to the increasing pressure public bodies face of cutting spend, while continuing to provide the services their customers expect.”


“Our offering enables Public Sector customers to realise tangible savings, gain service confidence and make the concept of shared services and cost centre profitability a reality.”


63% of Public Sector organisations are on their second MPS engagement and 65% currently operate mixed vendor fleets, according to a 2016 study. The research suggests these organisations have optimised print and are looking to gain maximum value from their MPS contracts, implement document workflow tools and improve business processes.

With the growing desire to include print in a consolidated IT infrastructure agreement, the time is right for an independent such as SCC to step-in.

Mappin continues:

Organisations realise the value of how managed print drives down cost, waste, and risk. With the growing technical, complex nature of managed print, finding quality, service excellence, and a trusted partner is essential.”


 As the sector’s MPS needs mature beyond print to adjacent IT Services, SCC is one of only a few UK providers to offer a complete IT service, ranging from desktop tools to fully managed solutions, hosted via its secure Sentinel Data Centres.”


SCC enables the public sector to transform the working environment of staff and public through the procurement of secure Managed Print Services through the government’s leading procurement framework:

  • Crown Commercial Service (CCS) RM3781 Framework for Multifunctional Devices, Managed Print and Content Services and Records and Information Management. SCC is present on Lot 2 for multifunctional devices and print management software and services.

Plus, SCC enables education and other public sector organisations to procure via its presence on the CPC, NEPA and NPS framework agreements:

  • CPC – Lot 3 of the Crescent Purchasing Consortium (CPC) Framework Agreement for the Provision of Multifunctional Devices and Associated Print Services and Supplies. The award includes managed print and document services.
  • NEPA – Lots 1-4 of the National Education Printer Agreement (NEPA) for Printing Services to Universities, Higher and Further Education institutions. The award includes managed print solutions, production print services, ‘one-stop shop’ services and the supply of non-managed print equipment.
  • NPS – Lot 1 of the National Procurement Service for Wales Framework Agreement for the Supply of Multifunctional (MFD) and Associated Goods and Services. The award includes the full supply of multifunctional devices and associated managed print and production print services.

In scope across these frameworks are secure cloud-based and mobile print solutions to support organisations manage their page output and document workflows; plus the full supply catalogue of printers and multifunctional devices as part of an MPS contract; and the provision of unique reporting software to allow monitoring of printing trends, stock levels and identify opportunities for savings providing complete visibility and control.

SCC stands out as a trusted partner based on its experience in the Public Sector, with a specialist team dedicated to delivering independent advice and an enterprise-wide IT Infrastructure portfolio. Their independent status enables them to deploy a vendor neutral MPS strategy, and to support multi-vendor platforms from their own accredited national service network.

Notable successes across the Public Sector include Oxford University, University of Northampton, Henley College of Further Education, Devon County Council, Ministry of Justice, House of Commons, The Cabinet Office, The Home Office and Avon & Somerset Constabulary and Essex Police.

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