Created a dedicated service desk within 24 hours
As we continue to support businesses through the coronavirus crisis, SCC is proud to have stood up a brand-new dedicated service desk in just 24 hours for a major UK home building company. Whilst focusing on enabling as many employees as possible to work from home due to the coronavirus pandemic, the customer’s internal service desk hit capacity. SCC reacted immediately, standing up a dedicated service desk with eight resources, helping to assist around 3,000 home users, all in less than a day. We want to say a massive thank you and well done to the team in SCC Romania for delivering this unimaginable task under challenging circumstances!