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Changing the cloud migration and application modernisation game The shift to digital delivery of products and services began long before the events of 2020. This shift has increased the reliance on digital infrastructure to support traditional business applications. It’s predicted that by the end of 2021, most organisations will begin to fast-track their move to...

We’re pleased to announce that we have renewed our partnership as a Patron of the Prince’s Trust for the next 3 years. Having been a patron for the last 7 years we are proud to have supported various schemes and campaigns. Most notably, we largely invested in the Trust in 2018 to help create a...

  Discover the power of the Microsoft Customer Immersion Experience   Get hands-on with this unique, risk-free opportunity to explore Microsoft 365 solutions in a “true-to-life” environment Helping you do business anywhere, anytime Register for the Microsoft Customer Immersion Experience Hybrid working is now widely considered as the current and future working environment, but it...

SCC enables home-schooling for local students through laptop donation Thirty high-quality refurbished laptops have been gifted from SCC to disadvantaged students in the Birmingham area through a local education foundation. The Birmingham Education Partnership (BEP) supports the city’s 450 state schools and is committed to ensuring excellence in the education system. Recently, The Partnership has...

The relationship between companies and customers is changing. A new generation of tech savvy, time limited consumers demand instant interaction using modern technology. As a result, the role of the contact centre is also changing, with customers spending less time face-to-face or even talking on the telephone, instead preferring digital interactions at the touch of...