Polycom CX Series Recent Updates

Polycom CX5100 and CX5500 Unified Conference Stations

The Polycom CX5100 and CX5500 Unified Conference Stations have a new software release with V1.3.0 as of March 2017.  The new features are:

– Added video panorama support to supported Mac OS X clients running Skype for Business on Mac

– Updated UI on the CX5500 to match VVX series

– Caller details and optimised dial pad added to CX5500 interface

– Export configuration details or Wireshark trace data to USB Flash Drive

Updates are easy to do from a USB flash drive. Check out Jeff Schertz blog for an excellent article on how to do CX5100 and CX5500 firmware updates if you need a refresher. Pick up software and the release notes on support.polycom.com.


Polycom CX300 R2 USB Phone

No updates here, but it is important to mention that the Polycom CX300 R2 USB phone continues to be manufactured and sold. As a USB device, it does not utilise the Lync Phone Edition (LPE) client. The dependency on LPE was one of the reasons behind our announcing the End of Sale (EOS) on CX500 and CX600. In fact, the CX300 R2 USB phone continues to be a popular phone choice for many customers.  As a plug and play phone device, it offers Skype for Business client users an alternative to only using a headset. Numbers are easy to dial from the built-in keypad. Use it as a speakerphone, pick up the handset or plug an RJ-9 headset into the headset jack in the back of the phone. Say goodbye to “headset fatigue”. The CX300 R2 USB phone also makes a great 2nd phone for the home office for those early morning or evening calls and is popular phone choice for full time telecommuters.

Since the Polycom VVX phones (Skype for Business Edition) are now your “go to” phones for the desktop and Polycom RealPresence Trio is the recommended Skype for Business conference phone, we’ll no longer be editing and updating the CX Series Reference Guide.  Instead, use the datasheets for the CX300 R2 USB Phone, the CX5100 Unified Conference Station and the CX5500 Unified Conference Station when these solutions come into play. These unique and “only from Polycom” solutions continue to be an important part of your Skype for Business and Office 365 Cloud PBX solution portfolio.


Originally published at: https://community.polycom.com/t5/The-Partner-View/Polycom-CX-Series-Recent-Updates/ba-p/89967

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