Ethernet First Mile (EFM)

Ethernet First Mile (EFM) is the perfect solution for businesses looking for a credible alternative to an Ethernet Leased Line. It provides robust, resilient and fully symmetric speeds with zero contention, making it ideal for all modern-day business requirements. EFM is delivered by a number of our different carriers and is widely available, offering businesses with affordable Ethernet Leased Lines-like services. The service is distance dependant, offering a speed agreement to ensure the benefits of choosing EFM.

Key Features

It is perfect for Voice Over Internet Protocol (VoIP), data, video streaming, broadcasting and cloud-based services. Installation can be as quick as 30-45 days, which is noticeably faster than Ethernet Leased Lines solutions.

  • Credible alternative to Ethernet Leased Line
  • Perfect failover option for Ethernet Leased Line
  • Uptime monitoring
  • Self-healing
  • Managed line installation
  • Cost effective monthly pricing
  • Typical delivery: 6-8 weeks

Technical Overview

  • Cisco Router options
  • Minimum contract: 12 months
  • 1:1 contention ratio
  • Up to 35 Mb/s upstream
  • Up to 35 Mb/s downstream
  • 99.9% service level agreement
  • Static IP

Service Delivery & Support

24/7 Phone Support – Our team is available to solve your challenges at all times throughout the year.

On-site Assistance – Remote hands can work on your technical issues at the primary source.

Proactive Philosophy – Forever investing, upgrading and maintaining our infrastructure and hardware.

Active Monitoring – Monitoring software sends you live updates and messages in the event of any emergency.

Layer-2/3 Support – Cross-skilled engineers provide multiple options for support and expertise.

Account Management – Dedicated account managers on hand to provide assistance at all times.

Reporting – Proactive monthly reporting is provided as standard.

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