“The benefit SCC provided was not just in expert technical design and first class project delivery, but also in their willingness to manage unfamiliar technologies and associated workstreams during the planning and implementation phases. This meant the overhead on Eurostar’s project team was significantly reduced allowing us to focus on design and implementation. Ultimately this resulted in a complex programme, made up of many interdependent components, being tightly managed and well executed to deliver on time and to budget.” – Ian Pountney, Head of IT, Eurostar

Eurostar is a high speed train operating company that provides passenger services between the UK and key European destinations, transporting over 10 million passengers a year between major destinations such as London, Paris and Brussels.

Eurostar’s vision is to become Europe’s most loved travel experience. Like most corporate organisations, IT plays a significant role in helping to support Eurostar’s business. From the provision of its internal enterprise platforms vital to its corporate support teams to the engineering management systems that keep trains in service through to distribution systems that directly serve its end customers, IT is the enabler.

In 2012 Eurostar engaged in a major transformation programme and needed a solution that consisted of a number of projects that looked to replace or refresh the entire Eurostar Is infrastructure. In August 2012, SCC was invited to work on the Eurostar Transformation Programme which required SCC to tender to the physical and virtual server Infrastructure, a messaging platform and desktop operating environment.

The business drivers behind the programmes were to:

• Improve service availability;
• Improve datacentre and network security;
• Drive down costs;
• Improve business agility;
• Continue to reduce Eurostar’s environmental footprint.

Programmes were architected using industry leading technology and best practice with HP as the primary hardware providers with existing storage from FalconStor and Violin to create a highly available server and messaging platform utilising the two data centres.

SCC’s professional services were actively involved throughout the entire project from the initial Kick-off workshop, through to completion. This was wrapped with project management to ensure smooth running of the project and that the tight deadlines were successfully met.

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